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Error message: "Close programs to prevent information loss" Why?


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7 replies to this topic

#1 pokerrick1972

pokerrick1972

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Posted 22 December 2015 - 11:29 AM

Hi, my name is Rick.  I'm new here.  My brother said this is always a very helpful group.  I searched the forums, but all the keywords I could think of are too general, so I apologize if my topic has been covered.  If so, a link to the appropriate thread would be much appreciated.

 

ISSUE:  Over the last few days, I keep getting this error message:  "Close programs to prevent information loss.  Your computer is low on memory.  Save your files and close these programs:  Internet Explorer.  Windows will only close enough programs to restore needed memory."

 

During the times when this has popped up, I only had 1-2 basic programs open, like email and one webpage, such as Google.  In some instances when I closed the error message, the computer would continue to work.  In others, it would eventually crash.

 

I ran the Memory Diagnostics Tool, and no problems were detected.

 

My Dell laptop is 15-months old.  It came with Windows 8 and I upgraded to Windows 10 about a month ago.  I have all the latest Microsoft updates.  I try to keep my computer clean and uncluttered.  I run Glary Utilities, Malwarebytes, and SpywareBlaster.  Here is my system information:

 

Windows 10 Pro

Version 1511

OS Build 10586.36

Intel Core i7-4510U CPU @ 2.00 GHz

8.00 GB installed RAM

64-bit operating system, x64-based processor

 

Thanks in advance for any/all assistance.  -Rick


Edited by hamluis, 22 December 2015 - 06:18 PM.
Moved from Internal Hardware to Crashes/BSODs - Hamluis.


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#2 Drillingmachine

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Posted 22 December 2015 - 12:47 PM

When that happens, take screenshot from task manager Processes tab.



#3 hamluis

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Posted 22 December 2015 - 01:02 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 pokerrick1972

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Posted 22 December 2015 - 02:37 PM

Drillingmachine - I will take a screenshot from task manager Processes tab next time.
 
hamluis - here is the (large amount of) content from MiniToolBox ...
 
MiniToolBox by Farbar  Version: 02-11-2015
Ran by RWS Dell Laptop (administrator) on 22-12-2015 at 14:21:14
Running from "C:\Users\RWS Dell Laptop\Desktop"
Microsoft Windows 10 Pro  (X64)
Model: Inspiron 5748 Manufacturer: Dell Inc.

Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/22/2015 10:38:10 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: RWSDELLLAPTOP)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (12/22/2015 10:38:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: SearchUI.exe, version: 10.0.10586.35, time stamp: 0x566503dc
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.10586.35, time stamp: 0x566505e8
Exception code: 0xc000027b
Fault offset: 0x00000000006fcc8b
Faulting process id: 0x1818
Faulting application start time: 0xSearchUI.exe0
Faulting application path: SearchUI.exe1
Faulting module path: SearchUI.exe2
Report Id: SearchUI.exe3
Faulting package full name: SearchUI.exe4
Faulting package-relative application ID: SearchUI.exe5
\

Error: (12/21/2015 09:08:11 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 

Error: (12/21/2015 04:04:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details: AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
System Error: Access is denied.
.
Error: (12/21/2015 04:02:38 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details: AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
System Error: Access is denied.
.
Error: (12/21/2015 03:02:57 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.10586.20 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1880
Start Time: 01d13c29bc1a7e64
Termination Time: 51
Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Report Id: cf3a8cd3-a81d-11e5-833d-543530e75f3c
Faulting package full name:
Faulting package-relative application ID:
 

Error: (12/20/2015 02:23:10 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 

Error: (12/19/2015 11:54:42 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 

Error: (12/18/2015 02:45:38 PM) (Source: Application Hang) (User: )
Description: The program PhotoScreensaver.scr version 10.0.10586.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 129c
Start Time: 01d13994b7a8e7cc
Termination Time: 10
Application Path: C:\Windows\System32\PhotoScreensaver.scr
Report Id: e69c58fc-a5bf-11e5-833d-543530e75f3c
Faulting package full name:
Faulting package-relative application ID:
 

Error: (12/17/2015 05:46:20 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: RWSDELLLAPTOP)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 

System errors:
=============
Error: (12/22/2015 11:08:36 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 

Error: (12/22/2015 10:36:20 AM) (Source: Microsoft-Windows-Directory-Services-SAM) (User: NT AUTHORITY)
Description: The password notification DLL C:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll failed to load with error 126. Please verify that the notification DLL path defined in the registry, HKLM\System\CurrentControlSet\Control\Lsa\Notification Packages, refers to a correct and absolute path (<drive>:\<path>\<filename>.<ext>) and not a relative or invalid path. If the DLL path is correct, please validate that any supporting files are located in the same directory, and that the system account has read access to both the DLL path and any supporting files.  Contact the provider of the notification DLL for additional support. Further details can be found on the web at http://go.microsoft.com/fwlink/?LinkId=245898.
 

Error: (12/22/2015 10:27:54 AM) (Source: Service Control Manager) (User: )
Description: The User Data Access_43066a36 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 

Error: (12/22/2015 10:27:54 AM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_43066a36 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 

Error: (12/22/2015 10:27:54 AM) (Source: Service Control Manager) (User: )
Description: The Contact Data_43066a36 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 

Error: (12/22/2015 10:27:54 AM) (Source: Service Control Manager) (User: )
Description: The Sync Host_43066a36 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 

Error: (12/22/2015 10:27:54 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 

Error: (12/22/2015 10:17:01 AM) (Source: Service Control Manager) (User: )
Description: The User Data Access_d02d5f service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 

Error: (12/22/2015 10:17:01 AM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_d02d5f service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 

Error: (12/22/2015 10:17:01 AM) (Source: Service Control Manager) (User: )
Description: The Contact Data_d02d5f service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 

Microsoft Office Sessions:
=========================
Error: (12/22/2015 10:38:10 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: RWSDELLLAPTOP)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 

Error: (12/22/2015 10:38:08 AM) (Source: Application Error)(User: )
Description: SearchUI.exe10.0.10586.35566503dcWindows.UI.Xaml.dll10.0.10586.35566505e8c000027b00000000006fcc8b181801d13ccebb106035C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\System32\Windows.UI.Xaml.dll5ceac074-0659-4bbb-abf5-f44d08ff398cMicrosoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyCortanaUI
 

Error: (12/21/2015 09:08:11 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 

Error: (12/21/2015 04:04:13 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
System Error: Access is denied.
 

Error: (12/21/2015 04:02:38 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
System Error: Access is denied.
 

Error: (12/21/2015 03:02:57 PM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.10586.20188001d13c29bc1a7e6451C:\Program Files (x86)\Internet Explorer\iexplore.execf3a8cd3-a81d-11e5-833d-543530e75f3c
 

Error: (12/20/2015 02:23:10 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 

Error: (12/19/2015 11:54:42 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 

Error: (12/18/2015 02:45:38 PM) (Source: Application Hang)(User: )
Description: PhotoScreensaver.scr10.0.10586.0129c01d13994b7a8e7cc10C:\Windows\System32\PhotoScreensaver.scre69c58fc-a5bf-11e5-833d-543530e75f3c
 

Error: (12/17/2015 05:46:20 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: RWSDELLLAPTOP)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170
 

CodeIntegrity Errors:
===================================
  Date: 2015-12-22 14:19:47.464
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2015-12-22 14:19:47.455
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2015-12-22 14:19:30.984
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2015-12-22 14:19:30.977
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2015-12-22 10:19:52.513
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2015-12-22 10:19:52.506
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2015-12-22 10:19:52.250
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2015-12-22 10:19:52.243
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2015-12-22 10:11:36.121
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2015-12-22 10:11:36.114
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\AVG\Av\avgidsagent.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 

=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{BC741628-0AFC-405C-8946-DD46D1005A0A}) (Version: 8.2.4 - Hewlett-Packard) Hidden
Adobe Acrobat XI Standard (HKLM-x32\...\{AC76BA86-1033-FFFF-BA7E-000000000006}) (Version: 11.0.13 - Adobe Systems)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
AdventureQuest Worlds Toolbar (HKLM-x32\...\AdventureQuest Worlds Toolbar) (Version:  - )
Apple Application Support (32-bit) (HKLM-x32\...\{C5815ACF-FD34-4553-8A22-C7411B7E662B}) (Version: 4.1.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{CBF12D2F-CF64-4CB7-858B-2C1F21068E5F}) (Version: 4.1.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
AVG (HKLM\...\{AB11E7BD-211E-4EBD-9EAE-0C11CE7B48AE}) (Version: 16.12.7294 - AVG Technologies) Hidden
AVG 2016 (HKLM\...\{2272D5BF-6158-4042-9E55-5D0E0793D32E}) (Version: 16.0.4489 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.12.7294 - AVG Technologies)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.2.4.155 - AVG Technologies)
BEST Version 2.64 (HKLM-x32\...\ST5UNST #1) (Version:  - )
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Citrix Online Launcher (HKLM-x32\...\{DB014C85-A264-4BCA-A66F-6DD1FCF8EC36}) (Version: 1.0.335 - Citrix)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 6.7.0.2 - Dell)
Dropbox (HKLM-x32\...\Dropbox) (Version: 3.12.5 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.27.77 - Dropbox, Inc.) Hidden
FMW 1 (HKLM\...\{BCA7CC8C-745B-4340-B3A8-BC79A8498107}) (Version: 1.32.2 - AVG Technologies) Hidden
Free Audio Converter (HKLM-x32\...\Free Audio Converter_is1) (Version: 5.0.65.1029 - DVDVideoSoft Ltd.)
Free RAR Extract Frog (HKLM-x32\...\Free RAR Extract Frog) (Version: 6.50 - Philipp Winterberg)
Glary Utilities 5.41 (HKLM-x32\...\Glary Utilities 5) (Version: 5.41.0.61 - Glarysoft Ltd)
Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.5 - Google Inc.) Hidden
GoToMeeting 7.8.0.4151 (HKCU\...\GoToMeeting) (Version: 7.8.0.4151 - CitrixOnline)
HP LaserJet 200 color MFP M276 (HKLM-x32\...\{CC38C23C-7824-4DBB-AC73-997CD0BBFEC7}) (Version: 5.0.14057.1503 - Hewlett-Packard)
HP Update (HKLM-x32\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
hpbDSService (HKLM-x32\...\{62022DCB-BA92-4EC2-AE03-9B946E4DBF12}) (Version: 002.002.07399 - Hewlett-Packard) Hidden
hpbM276DSService (HKLM-x32\...\{4B02D3CE-A011-4475-93A5-774E0DA4E27E}) (Version: 001.001.05874 - Hewlett-Packard) Hidden
HPLaserJet200color-MFPM276_HelpLearnCenter_SI (HKLM-x32\...\{0F044C7A-6EE1-4F03-90AC-329AAF2FCF12}) (Version: 1.01.0000 - Hewlett-Packard)
hppFaxDrvM276 (HKLM-x32\...\{B361ED10-259E-4B76-B35E-E47BB6DDDD74}) (Version: 003.000.00002 - Hewlett-Packard) Hidden
hppLaserJetService (HKLM-x32\...\{180D6813-95E0-415C-B58A-5B9493DE2DDA}) (Version: 009.027.00856 - Hewlett-Packard) Hidden
hppM276LaserJetService (HKLM-x32\...\{D6610387-8E8B-48ED-AB1C-0D38DFE31C55}) (Version: 001.019.00639 - Hewlett-Packard) Hidden
hppSendFaxM276 (HKLM-x32\...\{54525107-4C4E-44AC-AC65-806084151057}) (Version: 003.000.00002 - Hewlett-Packard) Hidden
hpStatusAlerts (HKLM-x32\...\{46A99EAE-98DA-4BE5-94C3-D41BA4C266DA}) (Version: 050.037.00142 - Hewlett Packard) Hidden
hpStatusAlertsM276 (HKLM-x32\...\{FFD4184D-7EC6-476E-9A72-E83412AB9D3B}) (Version: 050.034.00131 - Hewlett-Packard) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4264 - Intel Corporation)
iTunes (HKLM\...\{0D44E3A4-6C3D-45D7-B443-079509E5BE5D}) (Version: 12.3.2.35 - Apple Inc.)
Java 8 Update 66 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.18 - Oracle Corporation)
Loadout (HKLM-x32\...\Steam App 208090) (Version:  - Edge of Reality)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft Lync Web App Plug-in (HKLM\...\{C507C5D2-661A-44B7-A395-E62EBFB6C401}) (Version: 15.8.8308.872 - Microsoft Corporation)
Microsoft Office Home and Business 2013 - en-us (HKLM\...\HomeBusinessRetail - en-us) (Version: 15.0.4779.1002 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41105.0 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}) (Version: 08.04.0623 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
myPWT V45 (HKLM-x32\...\{42FC7076-63EE-4121-81CA-0199DC9C69AA}) (Version:  - )
myPWT V48 (HKLM-x32\...\{0DD8A5A6-9C6F-451E-B09D-FDD8600E9993}) (Version:  - )
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4779.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4779.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4779.1002 - Microsoft Corporation) Hidden
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.39054 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7544 - Realtek Semiconductor Corp.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.5.0.9082 - Microsoft Corporation)
Skype™ 7.16 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.16.101 - Skype Technologies S.A.)
SpywareBlaster 5.4 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.4.0 - BrightFort LLC)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TERA (HKLM-x32\...\Steam App 323370) (Version:  - Bluehole Inc.)
The Escapists (HKLM-x32\...\Steam App 298630) (Version:  - Mouldy Toof Studios)
Toontown Rewritten (HKLM-x32\...\Toontown Rewritten) (Version: 00.00.00.00 - The TTR Team)
Trove (HKLM-x32\...\Steam App 304050) (Version:  - Trion Worlds)
Unturned (HKLM-x32\...\Steam App 304930) (Version:  - Nelson Sexton)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r

========================= Memory info: ===================================
Percentage of memory in use: 28%
Total physical RAM: 8096.02 MB
Available physical RAM: 5812.62 MB
Total Virtual: 28576.02 MB
Available Virtual: 26339.93 MB
 

========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:911.69 GB) (Free:746.09 GB) NTFS
 

========================= Users: ========================================
User accounts for \\RWSDELLLAPTOP
Administrator            DefaultAccount           Guest                   
RWS Dell Laptop         
**** End of log ****


Edited by hamluis, 22 December 2015 - 05:28 PM.


#5 pokerrick1972

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Posted 22 December 2015 - 02:38 PM

Here's the link to Speccy ...

 

http://speccy.piriform.com/results/AsoOuzXeu7VHCWVFkoH2bjG



#6 hamluis

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Posted 22 December 2015 - 06:17 PM

I don't have an answer...but take a look at http://www.tenforums.com/network-sharing/7907-runtime-broker-process.html .

 

Looking at the RAM usage data reported via Speccy...there is no process running that has more than normal RAM usage.  Although I can'f ind any data on your motherboard, the CPU specs indicate that 16GB of RAM is supported for a 2-slot motherboard...so the 8GB module should not be the problem.

 

Worth a look (too technical for me):  http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store/windows-store-crashes-with-exception-code/11cc9422-165f-4cf7-9525-2153d7e54de9?auth=1 AND https://social.msdn.microsoft.com/Forums/en-US/32ec6a9e-b141-4b49-84d9-9d1b7e77deb6/random-crash-exception-code-0xc000027b-in-windowsuixamldll?forum=winappswithcsharp .

 

Moving topic to BSODs/Crashes where the more knowledgeable can try to assist :).

 

Louis



#7 RolandJS

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Posted 22 December 2015 - 06:33 PM

Pokerrick, I got that once in awhile also; apparently Windows' resource allocation is maxed, leading to what you and I have experienced.  Is your computer on for long periods of time, hours stretched into days?  If so, consider restarting from time to time, to give Windows a chance to completely reshuffle the resources, whatever it does internally.  Daily restarts help me quite a bit on desktop and two laptops.


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Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#8 pokerrick1972

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Posted 26 December 2015 - 01:45 PM

RolandJS - yes, my computer is often on for several days without restarting.  I will try restarting more often, thanks!






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