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5 BSODs with minidumps since Nov. 27th, maybe one without.


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#1 PapagenoX

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Posted 22 December 2015 - 02:13 AM

Hello, below are requested details.  Perfmon report warned of a high average interrupts per processor, and Security Center not reporting an AV product but I'm running MalwareBytes Pro.  Mostly the crashes have happened during games but not always, occasionally out of the blue when browsing in Firefox and perhaps have iTunes open.  Any help will be much appreciated!  I really would like to have a stable system again. The BSODs seem to come in waves every 2-3 months, sometimes longer in between.

 

· OS - Windows 7 Ultimate
· x86 (32-bit) or x64 ? 64-bit
· What was original installed OS on system? Windows 7 (currently on a 250 GB Samsung 850 Evo SSD, but cloned from an HDD).
· Is the OS an OEM version or full retail version (YOU purchased it from retailer)? I installed on home-built system, OS was freebie for attending launch event for Windows 7.
· Age of system (hardware): motherboard/processor/some RAM 4 years old, maybe one HDD slightly older, case/PSU/video card less than 1 year old, 8 GB RAM quite new (all RAM tests OK w/memtest86+)
· Age of OS installation - OS is as old as fundamental system--4 yrs.

· CPU-Core i5 2500k, running stock
· Video Card- GTX 970 (MSI)
· MotherBoard - ASUS P8Z68-V-LE
· Power Supply - Corsair Gold X-650 (650W)

· System Manufacturer n/a --self built. Current case is a Fractal Design R5, memory is Corsair XMS3 CAS 9 DDR3 (2 kits of 4 GB DIMMS for 16 GB total RAM). Corsair RGB Gaming kbd, Logitech MX518 mouse.
· Exact model number (if laptop, check label on bottom)

· Laptop or Desktop? Desktop

 

FYI on my system the Sysnative collection app did not zip the folder automatically despite finishing successfully.

Attached Files


Edited by PapagenoX, 22 December 2015 - 02:23 AM.


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#2 usasma

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Posted 22 December 2015 - 06:57 AM

Could you tell us a bit about the previous BSOD history of this system?
The uploaded reports show a large number of memory dumps from 2012 to the present.

 

You have 5 hard drives.  I wonder about them (and any other current drawing equipment that is installed) and their affect on the 650 watt PSU.

I'd suggest disconnecting most of the hard drives and any other non-essential current drawing equipment to see if that helps things/makes the problems less frequent..

Power issues can cause BSOD's

 

Many nvstreamsvc.exe errors (along with other video errors) in the WER section of the MSINFO32 report

Along with that, there's a mix of different BSOD errors - this is usually suggestive of a hardware problem.

While the PSU is a possible source, so is the video card.  Please run these free hardware diagnostics (start with the video tests):  http://www.carrona.org/hwdiag.html

 

MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

Out of 5 memory dumps there were 4 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

We've seen BSOD issues with the wireless XBox controller driver in use on your system (xusb21.sys dated from 2009).  Unfortunately, there is no update for this driver - so the suggested fix is to physically remove the device from your system and uninstall it's software.

 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

lirsgt.sys                  Sat Mar  6 14:53:01 2004 (404A2C1D)
part of a Copy Protection platform developed by Tages SA}http://www.tagesprotection.com/[br]Uninstall link: http://www.tagesprotection.com/main.htm?page=minimum.htm
http://www.carrona.org/drivers/driver.php?id=lirsgt.sys
 
atksgt.sys                  Mon Oct 20 03:50:38 2008 (48FC384E)
part of a Copy Protection platform developed by Tages SA}http://www.tagesprotection.com/[br]Uninstall link:  http://www.tagesprotection.com/main.htm?page=minimum.htm
http://www.carrona.org/drivers/driver.php?id=atksgt.sys
 
If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html
Frankly, if this is a hardware problem, then Driver Verifier won't help.  But I'd be remiss in not suggesting it - just in case it isn't a hardware problem.


Analysis:
The following is for informational purposes only.
**************************Mon Dec 21 02:28:53.255 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\122015-8642-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
System Uptime: 0 days 12:27:25.367
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1c993b )
BugCheck 50, {fffff880229def98, 0, fffff88005ddc93b, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: fffff880229def98, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88005ddc93b, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  TrackIR5.exe
FAILURE_BUCKET_ID:  X64_0x50_nvlddmkm+1c993b
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  4102
  BIOS Release Date             09/09/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z68-V LE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec 20 02:05:52.495 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121915-10233-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
System Uptime: 2 days 14:57:12.681
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+f9238 )
BugCheck D1, {fffff87f91cca257, 2, 8, fffff87f91cca257}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: fffff87f91cca257, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff87f91cca257, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nvlddmkm+f9238
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  4102
  BIOS Release Date             09/09/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z68-V LE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 15 11:20:04.911 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121515-8548-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
System Uptime: 1 days 21:25:24.663
Probably caused by : memory_corruption ( nt!MiGetWorkingSetInfo+2b0 )
BugCheck 50, {fffffa860aa71f18, 0, fffff800035e9140, 5}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: fffffa860aa71f18, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800035e9140, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!MiGetWorkingSetInfo+2b0
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  4102
  BIOS Release Date             09/09/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z68-V LE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  5 19:10:32.313 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120515-9656-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
System Uptime: 1 days 1:22:10.500
Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
BugCheck 39, {fffff800037854b0, fffffa80102e3a00, fffffa80102e3a00, 0}
BugCheck Info: SYSTEM_EXIT_OWNED_MUTEX (39)
Arguments:
Arg1: fffff800037854b0
Arg2: fffffa80102e3a00
Arg3: fffffa80102e3a00
Arg4: 0000000000000000
BUGCHECK_STR:  0x39
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x39_nt!IopProcessWorkItem+0
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  4102
  BIOS Release Date             09/09/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z68-V LE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Nov 28 01:32:07.797 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112715-9048-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
System Uptime: 0 days 0:45:45.983
Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+171 )
BugCheck A, {ffffba80137d32e8, 2, 0, fffff80003488181}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffffba80137d32e8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80003488181, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerWaitTest+171
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  4102
  BIOS Release Date             09/09/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z68-V LE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Mon Dec 21 02:28:53.255 2015 (UTC - 5:00)**************************
lirsgt.sys                  Sat Mar  6 14:53:01 2004 (404A2C1D)
atksgt.sys                  Mon Oct 20 03:50:38 2008 (48FC384E)

intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
xusb21.sys                  Thu Aug 13 18:10:17 2009 (4A848F49)
npusbio_x64.sys             Fri Aug 28 10:31:37 2009 (4A97EA49)
LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys                    Mon Aug 23 21:53:02 2010 (4C7325FE)
iaStor.sys                  Tue May 10 20:45:34 2011 (4DC9DC2E)
afcdp.sys                   Wed Jul 20 10:46:03 2011 (4E26EA2B)
ASUSFILTER.sys              Tue Sep 20 11:46:33 2011 (4E78B559)
Rt64win7.sys                Tue Sep 27 10:50:33 2011 (4E81E2B9)
asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
RTKVHD64.sys                Tue Dec 13 05:24:54 2011 (4EE727F6)
VirtuWDDM.sys               Sun Apr 22 12:20:30 2012 (4F942FCE)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
tib_mounter.sys             Thu Dec 27 08:25:05 2012 (50DC4C31)
snapman.sys                 Wed Jan 16 08:44:06 2013 (50F6AEA6)
vididr.sys                  Thu Feb 14 01:47:31 2013 (511C8883)
vidsflt.sys                 Thu Feb 14 02:04:41 2013 (511C8C89)
fltsrv.sys                  Fri Mar  1 08:53:39 2013 (5130B2E3)
tib.sys                     Wed Mar 20 05:00:38 2013 (51497AB6)
LGSUsbFilt.Sys              Thu May 30 11:15:44 2013 (51A76D20)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
mwac.sys                    Tue Jun 17 22:06:34 2014 (53A0F42A)
MpFilter.sys                Thu Feb 26 19:21:20 2015 (54EFB880)
RTCore64.sys                Fri Apr 24 03:01:47 2015 (5539EA5B)
CorsairVBusDriver.sys       Wed May  6 09:10:40 2015 (554A12D0)
CorsairVHidDriver.sys       Wed May  6 09:10:41 2015 (554A12D1)
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)
mbamchameleon.sys           Tue Aug  4 14:26:11 2015 (55C103C3)
nvvad64v.sys                Mon Aug 10 03:51:42 2015 (55C8580E)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
nvlddmkm.sys                Tue Nov 24 13:07:35 2015 (5654A767)
NvStreamKms.sys             Tue Dec  8 20:23:38 2015 (5667829A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec 20 02:05:52.495 2015 (UTC - 5:00)**************************
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 15 11:20:04.911 2015 (UTC - 5:00)**************************
IntcDAud.sys                Fri Oct 15 04:28:17 2010 (4CB810A1)
igdkmd64.sys                Mon Jan 19 17:27:59 2015 (54BD84EF)
nvhda64v.sys                Thu Apr 16 15:03:16 2015 (55300774)
NvStreamKms.sys             Fri Sep 18 01:02:39 2015 (55FB9AEF)
nvlddmkm.sys                Thu Nov  5 10:11:59 2015 (563B71BF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  5 19:10:32.313 2015 (UTC - 5:00)**************************
usbaapl64.sys               Thu Jun 11 02:08:10 2015 (557925CA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Nov 28 01:32:07.797 2015 (UTC - 5:00)**************************
NvStreamKms.sys             Fri Sep 18 01:02:24 2015 (55FB9AE0)
nvlddmkm.sys                Sat Nov 14 00:38:16 2015 (5646C8C8)
http://www.carrona.org/drivers/driver.php?id=lirsgt.sys
http://www.carrona.org/drivers/driver.php?id=atksgt.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=xusb21.sys
http://www.carrona.org/drivers/driver.php?id=npusbio_x64.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=afcdp.sys
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=VirtuWDDM.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys
http://www.carrona.org/drivers/driver.php?id=snapman.sys
http://www.carrona.org/drivers/driver.php?id=vididr.sys
http://www.carrona.org/drivers/driver.php?id=vidsflt.sys
http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
http://www.carrona.org/drivers/driver.php?id=tib.sys
http://www.carrona.org/drivers/driver.php?id=LGSUsbFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
http://www.carrona.org/drivers/driver.php?id=CorsairVBusDriver.sys
http://www.carrona.org/drivers/driver.php?id=CorsairVHidDriver.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbamchameleon.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 PapagenoX

PapagenoX
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Posted 22 December 2015 - 02:26 PM

Thanks for the quick reply, John/usasma. I'll get started on the hardware tests you mentioned, and update the TAGES drivers or uninstall the games associated with them.  OK, updated.

 

As to the history of the BSODs, the details are pretty fuzzy now.  Sometimes it feels like in the past I've gone a full half a year with no BSODs whatsoever, then BAM, a spate of 3 to 5 over a couple of weeks. In fact most of the time it feels like a very stable system.

 

To a couple of the general possibilities you raise: the BIOS is the latest for this board on ASUS' site, I'm not overclocking, and all "Important" updates are installed per the Windows Update control panel.

 

As to Afterburner and Evga precision, I've only actually run the software sporadically and mostly just relied on the card's BIOS to control the fans etc. Do the drivers like the one you call out load if their particular software isn't running? Anyway, I'll uninstall the software (and I presume that removes the driver(s), correct)?

 

I'm curious as to why I'd have a driver for the wireless Xbox 360 controller, when I've only ever used the wired one, which I love to death and hope isn't the cause of the problem.  By its software, I guess you're referring to what appears in Programs and Features as "Microsoft Xbox 360 Accessories 1.2" which I've uninstalled.  Is there any known problem with the driver for the plain wired 360 controller?  Do I need to manually remove or rename the xusb21.sys file from Windows\System32\drivers\ ?  Because I looked after disconnecting the controller and uninstalling the program mentioned, and the driver file is still there.

 

I do actually have 4 HDDs and one SSD.  Their SMART analyses (I just ran some yesterday) all come back good, but I suppose they could be drawing too much power and I should just get one much bigger HDD to replace the smaller ones.

 

I'll get back with reports on those hardware tests you mentioned above--I'd be surprised if it were the PSU or the video card (since they're relatively new and I've had other spates of BSODs before they came into the system).

 

Thanks again for your help so far.

 

José aka PapagenoX


Edited by PapagenoX, 22 December 2015 - 04:02 PM.


#4 PapagenoX

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Posted 22 December 2015 - 05:07 PM

Furmark 1.17.0 test report: no problems at all, GPU temp maxed at 70C and stayed there.  No OpenGL errors, no visible artifacting.  I let it go 17 full minutes @ 1920x1200 (my max. resolution), but no MSAA.



#5 usasma

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Posted 22 December 2015 - 05:53 PM

So, which Windows Updates haven't you installed?

 

Afterburner, etc driver is loaded in the memory dump.

I can't tell if it was running or not.

But, drivers load when the system boots - so it really doesn't matter if it was running or not, the driver was still loaded into memory.

 

I don't use the XBox controller, but it may be that the software for the controller loads this driver even if not using a wireless controller.

The driver itself isn't wireless - it's a USB driver.  But this is the driver that's known to cause BSOD's - so it's gotta be taken out.

The best way to remove it is to uninstall the software.

If the driver remains, I can provide a way to safely remove it - but it's better to just wait and see if the driver pops up again in the BSOD's (if it doesn't, then we don't worry about it).

 

DO NOT delete drivers - it can render your system unbootable!

 

Now, let's discuss BSOD system fixing (and why it's so hard to get a fix).

1)  BSOD's are actually very rare.

2)  People experiencing BSOD's want their systems fixed ASAP - so we don't usually spend a lot of time trying to fix only 1 thing.  Rather we throw a bunch of fixes at the system attempting to fix all the problems that we see.  As such, it's not easy to see exactly what the problem is.

3)  BSOD's are either easy (caused by 1 driver and that driver is easily identified), or they are difficult (caused by several different drivers interacting, and maybe corrupted, so identifying them is difficult)

4)  Reports give us information on the problems - but the information isn't necessarily accurate, nor is it easily read.

5)  There are only 2 things that can cause a BSOD - software or hardware.  We divide it into 3 things to make our work easier - 3rd party software (~90% of all BSOD's), hardware (~10%), Windows software (<1%) - in that order

6)  There are patterns in most BSOD events - but finding the patterns is the difficult part.  And once you've found the patterns, then you have to figure out what they mean.

 

SMART analysis is a predictive technology.  It does not guarantee that it will spot problems before they occur.

I routinely find HDD's that pass SMART, but fail the manufacturer's diagnostics (at work).

It's a good tool, but has to be taken with a grain of salt.

 

Another thing to try (after the diagnostics) is to run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html


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#6 PapagenoX

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Posted 22 December 2015 - 07:11 PM

I'm waiting to do Prime95 till I can block out some more time for it, but as mentioned I ran memtest86+ 5.1 through 3 passes of the full 16 GB of RAM installed on the machine a couple of nights ago with no errors.

 

Apart from 34 language packs and an update for Skype (which I don't use), there are 15 non-installed Windows updates, billed as "optional" "Updates for Windows 7 for x64-based systems" (can't figure out how to post a screenshot), of which 14 are supposedly "recommended."



#7 usasma

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Posted 23 December 2015 - 06:02 AM

I understand not installing the language packs (and Skype if it's not already installed on your system).

But what are the other 15?  I don't suggest just not installing Windows Updates - rather I suggest reviewing each one to see if you need them or not.

 

MemTest86+ tests the RAM, Prime95 tests RAM/CPU cache/memory controller.

Also, Prime95 will fail memory (sometimes) when the same memory passes MemTest86+


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- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 PapagenoX

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Posted 23 December 2015 - 02:46 PM

Hi John/usasma--

 

I did go through and open up the "more info" links for them and there are maybe one or two that sound relevant to me.  There's one from back in June that I actually uninstalled recently (one that had to do with telemetry) that it turns out causes sfc /scannow to report an unspecified problem that it can't repair (an issue which I myself experienced).  Supposedly that's not a problem according to Microsoft, but in my view it's not cool, because if this update does that in any case when it's installed, how would that not mask a possible real problem that sfc could discover?

 

Anyway, a big question about Prime95--I gather one has to run it a minimum of 6 hours, which is daunting in itself, but even more daunting if one has to be hovering over the computer for that length of time (at this time of year especially).  Can I leave it running overnight, and maybe check it once every 3 hours?  I figure if it bluescreens, the computer will just be stuck at the post screen (that's how I have mine set up) waiting for me to hit the Del key to go into the BIOS.  As a test I ran P95 for about 7 minutes** to see what it would do to the reported CPU temp (and whether there were any reported errors right away), and there were no reported errors, plus the CPU temp never went over 57C once everything was going full tilt on all 4 cores.

 

I will report that after updating the TAGES drivers, and unplugging my 360 controller and uninstalling its software, plus the Afterburner software (basically the preliminary things reported above, plus updating my Realtek HD Audio and network drivers), I played Elite: Dangerous; Horizons (a kickass space sim) last night for about 60 to 90 minutes with no hangs or BSOD.  I realize it's still early days here, though.

 

Also I wonder sometimes whether (as with earlier versions of Windows) the longer one goes between reboots, the flakier the system becomes.  Is that still a thing?

 

**FYI per the instructions on your hardware tests page, I didn't do the "Blend" test but the other one you tell people to do if they've already checked their RAM with memtest86+  Also, just to make sure I understand, an i5 doesn't do hyperthreading, right?  So in my case it should just be 4 "torture tests."


Edited by PapagenoX, 23 December 2015 - 03:01 PM.


#9 usasma

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Posted 25 December 2015 - 05:52 AM

Prime95 is a test for your system.  It mostly stresses the RAM, CPU cache, and the memory controller.

It is different from MemTest86+ - and will sometimes detect RAM errors that MemTest86+ doesn't

 

When it stresses your system, it makes the temperatures go up.

If all is well with the system, then nothing goes wrong.

If there is a problem with the system, it can cause extremely high temperatures.

Then it depends on what's wrong as to what will happen.

 

I don't reboot my system unless Windows tells me to.  It's been that way since I updated to W8 and I have very few problems (I also don't tweak the system a lot).

 

As I understand it, a dual core i5 will hyperthread, but a quad core i5 won't - but Prime95 will detect what it can.  So if you only get 4 tests, that's all you're going to get.

But, here's a link that shows your CPU has 4 cores and does not have Hyper-Threading:  http://ark.intel.com/products/52210/Intel-Core-i5-2500K-Processor-6M-Cache-up-to-3_70-GHz

 

Don't forget that Prime95 can find problems where MemTest86+ doesn't - and it's best use in this scenario is the Blend test.

It's your call if you also want to run the Blend test (if you suspect a RAM problem).


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#10 PapagenoX

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Posted 25 December 2015 - 10:22 PM

Well, sir, I followed your sage advice and went with the Blend test of Prime95 x64, and...(drum roll please):

 

...three of the four "workers" or test threads crapped out almost immediately!  Only one kept going doing the Blend test. This points to bad RAM I think, or the memory-related hardware of the motherboard, correct?

 

Now to find out if it's the newer RAM (about 1 month old) or the older (OR if it makes no difference because the mobo is the cause). Going to take out the old sticks and leave the new ones in first, repositioning them to slots 1 and 3* , then re-run the test and see if it still craps out.  If it does, I can do the same in reverse, test again, and if that craps out, I suppose it has to be the motherboard, right?

 

*Or would you advise a different strategy?  I don't think I can just take the older DIMMs out and leave the newer ones in the current slots, so I can't see much of an alternative.


Edited by PapagenoX, 25 December 2015 - 11:40 PM.


#11 PapagenoX

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Posted 26 December 2015 - 04:48 PM

EUREKA!  By the looks of it, it was the original RAM kit I've had in this thing since I built it lo those 4 years ago. Took those 8GB out (2 DIMMS), moved the other two to their slots and now an hour and 20 minutes in, zero errors in P95 64-bit using the Blend test. Mother[scratcher]!!
 
This was likely the root of the BSOD problem since the beginning, right, usasma?
 
EDIT: ended up letting it go for 2 full hours, no errors nor warnings nor CPU temps over 60C.
 
Now I'm mad at myself that I never bothered to test with P95 when I first built the machine with the original RAM.  Could have saved myself so many random BSODs, grrrr.

OT, what's that Knack thing from? Sounds familiar but I can't place it.

Edited by PapagenoX, 27 December 2015 - 03:59 AM.


#12 usasma

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Posted 27 December 2015 - 07:01 AM

Great work!

 

I'd guess that it was the cause from the beginning - but there's no telling for sure.

Regardless, it seems that it's the fix now - so congratulations!

 

If MemTest86+ doesn't find all errors,

And Prime95 doesn't find all errors,

then I'd have to guess that there would be a set of circumstances where both tests would pass the RAM - yet the RAM could still have problems.

As such, the only true tests of a failed component are to either remove it, or to try another, known good component in it's place.

 

I got the Knack thing from Google search for .wav files long ago.  Once I tracked it down to (I think) a Dilbert cartoon: 


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#13 PapagenoX

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Posted 27 December 2015 - 04:13 PM

We'll see whether that's the end of my BSOD problems, but I am hopeful.  If you'll indulge me on one other question, though: out of curiosity I ran perfmon again, and got this warning:

 

 

Investigate why 27% (15,006) events were lost during data collection. The settings for Event Tracing for Windows (ETW) maximum buffers and buffer size may not be optimal depending on which data sets are being collected.

 

Is this something I should be concerned about?

 

Thanks for all your help,

José AKA PapagenoX

 

EDIT: Hmm, the problem went away after I rebooted and ran perfmon again.

Attached Files


Edited by PapagenoX, 27 December 2015 - 08:49 PM.


#14 usasma

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Posted 28 December 2015 - 05:35 PM

Well, as I didn't see the need to look at the event viewer logs, I'm not really concerned over missing events.

Should you be concerned about it?  Well, that's a complicated question with a relatively simple answer:  Do you need those log entries to solve any problems that you're experiencing?  If not, then they're not of a concern to you.

 

Windows is a complicated OS, and it becomes more complicated with each new release (and with each update you receive).  The OS will always have some errors - there's just no way to stop that unless the code is rewritten (and then it'll be much more cumbersome and much slower to use).  In my career I've only seen 1 event viewer log without errors - and that one was only about 20 events long.

 

First off, I don't mess with ETW events unless I'm having a problem with them.

But what events are missing?  The vast majority of are of an Informational nature and don't concern us.

They might be of concern if we are trying to find out why/when a process is starting - but beyond that, we don't have much use for that.

But what if they are Warnings, Errors, or Critical events?  Those are more important - but still, we don't use many of them.

 

Then, the next thing is this a problem with the buffers (as suggested by the perfmon report), or by something more problematic?Th

That'd require looking into the cause(s) some more, and seeing if we can fix it.

As I don't see a reason to look into it, I'm not going to work on it - but if you'd like to look into it, feel free to start searching Google for it.
Good luck!


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- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 PapagenoX

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Posted 28 December 2015 - 05:44 PM

OK, thanks again for your help.  FYI, someone on the Ars Technica forums mentioned a hardware testing program called Superpi (info here: http://www.superpi.net/ ) as another way of checking for memory problems.  I haven't used it but I mention it in case you wanted to check it out for your hardware tests page.

 

José aka PapagenoX






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