I have a windows 7 home edition laptop that has been infected with malware that i cannot remove. According to research, Malware bytes would solve the problem, but cant run it, and Chameleon mode wont work.
I have some adware that pretty much gives me ads. On google chome extensions I have Mouse Drag 2.1.4 which I cannot remove. I already have tried developer mode and look in the registry with the ID, but if and when i find it, just comes back.
Before posting this I removed all antispyware software on my pc, and did a clean uninstall of Malware bytes (NOTE: have the free edition).
Like I mentioned before, I cannot download malware bytes through the main site, so I get it from download.com. I have tried renaming it Firefox or Explorer but to no avail, it simply wont start. Tried running in admin mode, nothing.
According to most of the research Ive done, Malware bytes will indeed fix my problem, but just cannot get it to run.
Ive also tried a few other spyware programs to no avail.
Thank you in advamce
As of now i have zero adware software installed.