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Can't get access to Windows Device Driver Installation


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6 replies to this topic

#1 AzJazz

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Posted 21 December 2015 - 04:17 PM

 Hi - I'm running Win7x64 SP1.

 

I am trying to fix a problem where I can't get Windows configured to be able to download drivers or enhanced icons.

 

Here is what I see for my Device Installation Settings:

 

2m6r9dw.jpg

 

The Yes, do this automatically (recommended) option is always disabled. Also, even though the selected No, Let me choose what to do says to install the drivers for Windows Update and enable the enhanced icons, these don't seem to work, either.

 

Can someone please help me get this fixed?

Thanks,

AzJazz


Edited by AzJazz, 21 December 2015 - 06:03 PM.


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#2 jhayz

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Posted 22 December 2015 - 07:45 AM

You might not be using an account with administrator privileges... though I have to check this on a limited user account myself.


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#3 AzJazz

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Posted 22 December 2015 - 11:49 AM

Hi, jhayz - I only use one account, and it is an Admin account. I've tried making mods to my registry and Group Policies, but I haven't been able to identify the issue.



#4 jhayz

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Posted 23 December 2015 - 12:33 AM

Have you read or seen this? http://www.sevenforums.com/tutorials/2803-device-installation-settings.html


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#5 pravin007techno

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Posted 23 December 2015 - 03:04 AM

Hi  AzJazz, once again reinstall your operating system and check it your problem



#6 AzJazz

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Posted 23 December 2015 - 01:36 PM

 

Hi, jhayz - Yes, I tried that. Normally, I have the Windows Patches/Updates always disabled (I have installed less than 10 updates / patches since installing Win7x64 three years ago, and have never had any issues). I have tried enabling "Windows Important Updates" in the past (and, I just tried again). It did not re-enable the Yes, do this automatically top button. I know that the Yes, do this automatically radio button was available in the past on my PC, but something changed months ago. And, I already have some still-visible enhanced icons (and, some installed Windows drivers) that I have installed in the past when the Yes, do this automatically was available.

 

Also, I just checked my work PC - All Windows Updates are disabled on that computer as well, but the Yes, do this automatically button is available on that PC.

I'm sooo cornfuzed.

 

Hi  AzJazz, once again reinstall your operating system and check it your problem

 

Thanks for the suggestion, pravin007techno, but reinstalling the operating system is not a realistic solution. It doesn't provide an actual "fix" to this issue, and I don't want to spend the weeks to reconfigure my PC again from scratch. On top of that, I certainly don't want to waste the hundreds of dollars it would cost me to repurchase new versions of Office and other software I have bought in the past (let alone, forcing me to lose Office 2010 - which I like - to Office 2013 which is terrible). Reinstalling the operating system for the problem I'm seeing is like using a sledge-hammer to swat a fly. :)


Edited by AzJazz, 23 December 2015 - 01:37 PM.


#7 hamluis

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Posted 23 December 2015 - 03:15 PM

Honestly speaking...IMO, it's not a good idea to download/install drivers via Windows Update, never has been.

 

Drivers only need installation when there is a problem with current drivers (corruption/damage) or newer drivers offer features not included in prior versions.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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