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Windows 10 security patch wipes custom Word autotext:The Register


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#1 JohnC_21

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Posted 21 December 2015 - 02:56 PM

 
Farethee well, my macros

A cumulative Windows 10 update is pranging customised copies of Word.

Windows 10 Cumulative Update KB3124200 has caused Normal.dotm template to be renamed and it is then creating Normal.dotm when Word is re-started.

The update was released last week and complaints are landing on the Microsoft Office forum page,here.

That’s a problem for anybody who customised their copy of Word using macros, tailored auto corrections or autotext for their own particular needs.

Normal.dot – Normal.dotm in Word 2007 and Word 2010 – is the database that stores such settings. If this file is deleted, and if Word can’t find a copy or a backup, then Microsoft’s application will re-create the file in its original format – meaning factory settings. So far it seems to be copies of Word 2016 that are affected.

 

Doug Robbins, a Word MVP, wrote on the Microsoft community forum: “In 30+ years of using Word, including 2016 on Windows 10, I have never had a Normal.dot or more recently Normal.dotm template simply disappear.”

 

 

Article

 

Microsoft better step up and improve the QC of their updates.



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#2 leithanne

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Posted 21 December 2015 - 03:46 PM

Not good.



#3 britechguy

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Posted 21 December 2015 - 05:59 PM

MS has been quite a bit sloppier than usual in recent weeks with updates not only to Windows 10 but to a range of Microsoft programs, Office probably being the one getting the most notice.

 

Doesn't one's normal document template get backed up (if you do backups)?   Mine's under my Appdata folder hierarchy.  If not it may be time to add the Office folders to one's backup.


Brian AKA Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

 

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#4 JohnC_21

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Posted 23 December 2015 - 11:04 AM

Some additional info here.

 

http://www.pcworld.com/article/3018001/consumer-electronics/how-to-fix-microsofts-latest-windows-10-update-blunder-nuked-office-templates.html

 

Microsoft has published a KB on the problem.

 

https://support.microsoft.com/en-us/kb/3129969

 

Another article from Extremetech

 

 
The new update policy isn’t working

Combine that shift with the new, mandatory update policies and you get the current situation. Because Windows 10 now forces updates by default, the system will continue to download and attempt to apply KB 3124200, even if the update is repeatedly hanging on install or having other problems. Because all updates are now rolled into a single package, there’s no way for a user who wants the WiFi fix KB 3124200 includes but doesn’t want to risk their Word customizations to install one and not the other.

Microsoft needs to either drastically overhaul its QA, return additional flexibility and customization options to average users, or both. The just-trust-us model isn’t working. And I’d have a great deal more faith in Microsoft’s willingness to fix these issues if the company wasn’t relentlessly pushing holdouts to adopt W10 as opposed to fixing theproblems with its distribution and testing model.

 


Edited by JohnC_21, 23 December 2015 - 10:42 PM.


#5 JohnC_21

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Posted 24 December 2015 - 11:39 AM

Here is a Zdnet article that refutes the articles I linked to.

 

http://www.zdnet.com/article/microsoft-accused-of-releasing-worst-patch-yet-for-windows-10-spoiler-its-not-true/






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