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Help apprently I'm not the owner of nmy Computer


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#1 Zepavolther

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Posted 21 December 2015 - 12:12 AM

~~~~~~~~~~

 

1)  System Admin is not paying Rent

 

Every time I tried to install Adobe Acrobat Reader DC it tells me that i need to contact the "System Admin" in order to install it. Worst of all, I was told to use Rogue Killer to kill unwanted rootkits and it gave me a bsod but when i did it, in safe mode it did not show anything in red after the full scan.

 

2) Why do I have to read all of my folders...

 

All of my folders in my hard drive have "read-only" attributes in the properties when i select it. I want it to end.

 

3) Cortana is lost and shes not calling me "senpai" any more -chuckles-

 

The blue beauty is not talkin to me anymore, she broke up with me....

Besides the joke, I can not use the search bar, and Cortana is lost forever.

 

~~~~~~~~~~

 

Thanks for helping me, I hope that this just a flesh wound. I Hope.


Edited by hamluis, 21 December 2015 - 05:24 AM.
Moved from Win 10 Support to Am I Infected - Hamluis.


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#2 dinodod

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Posted 21 December 2015 - 03:07 AM

1)  Use this tool to analyze the BSOD:  http://www.resplendence.com/whocrashed.  Also, I'd like to see a screenshot of this error.  Did someone else setup the PC?  You may not have admin rights to the system perhaps?

 

Have you ran chkdsk & SFC to check the health of your HD / OS files?  What AV software are you using?

 

2)  If it looks like this:  http://tinypic.com/r/2n7igd5/9.  This is the default setting in windows 10 (and others I believe).  Even when you create a new folder with nothing in it, this will happen.  I don't understand it myself but it does not mean the files / folders are read only.  Perhaps someone else can explain it better.  I always end up just using NTFS security.

 

3) Don't know about this one


Essential Tools for safe computing

https://sites.google.com/site/dinodod/pc-standards

 

Please leave a comment on anything relative and help me expand on it.

 


#3 usasma

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Posted 21 December 2015 - 05:30 PM

For help with the BSOD:  Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

Should you have problems with the perfmon report, please disregard it (I don't use it very much anyway).

Should the app lock up for more than 15 minutes while searching for Network information (it does this in my copy of W10), go ahead and kill the app. 
Then navigate to the Documents folder and zip up the 18 reports in the SysnativeFileCollectionApp folder - then upload that with your next post.

If that doesn't work, then you can try this new app (from a friend of mine):  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
***********************************************************************************************************

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Zepavolther

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Posted 21 December 2015 - 07:11 PM

1)  Use this tool to analyze the BSOD:  http://www.resplendence.com/whocrashed.  Also, I'd like to see a screenshot of this error.  Did someone else setup the PC?  You may not have admin rights to the system perhaps?

 

Have you ran chkdsk & SFC to check the health of your HD / OS files?  What AV software are you using?

 

2)  If it looks like this:  http://tinypic.com/r/2n7igd5/9.  This is the default setting in windows 10 (and others I believe).  Even when you create a new folder with nothing in it, this will happen.  I don't understand it myself but it does not mean the files / folders are read only.  Perhaps someone else can explain it better.  I always end up just using NTFS security.

 

3) Don't know about this one

 

1) it said that it is sending information and I forgot the rest.

 

2) I understand.

 

3) The search bar is not working for me as I can not open it or "type" in it.



#5 dinodod

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Posted 21 December 2015 - 10:52 PM

See http://www.thewindowsclub.com/cortana-taskbar-search-not-working-in-windows-10.  Perhaps one of these will help.

 

Also, create a new profile and test it to see if cortona works in a new account or not

 

Avast AV was known to have issues with Cortona in the past, not sure of it still does.   


Edited by dinodod, 21 December 2015 - 10:55 PM.

Essential Tools for safe computing

https://sites.google.com/site/dinodod/pc-standards

 

Please leave a comment on anything relative and help me expand on it.

 





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