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PC acting very strange


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5 replies to this topic

#1 sharkstertheshark

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Posted 21 December 2015 - 12:09 AM

Hey guys, i am a bit new here and I am still very uncertain if this is the right forum to put this and I am sorry if i posted it in the wrong place.

So basically, I booted my PC and started Steam and all was alright until I started talking to a friend and suddenly every screen went white and the back ground went black until the entire pc went black before returning to normal. Steam crashed afterwards if I am remembering the sequence of events correctly. I absolutely not certain what the hell this is since I am paranoid about my PC's security and have Bitdefender, Malwarebytes and recently SuperAntiSpyware.

 

My PC has been acting odd since I upgraded to Windows 10 for DX12.


Edited by sharkstertheshark, 21 December 2015 - 12:10 AM.


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#2 espinozaj140

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Posted 21 December 2015 - 09:35 AM

Hi sharkstertheshark,

 

As a rule of thumb, its better not to have multiple security software installed. Can you please check the event viewer for any errors. Also ensure that the display drivers are up to date.

 

Regards,

EJ



#3 chalup

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Posted 21 December 2015 - 10:58 AM

Sounds like your video card driver crashed and restarted itself.



#4 britechguy

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Posted 21 December 2015 - 12:09 PM

I concur with chalup.  The combination of security programs you list should not have any conflicts with one another.  Bitdefender is the sole anti-virus in that list and the other two are on-demand scanners (or at least I think both are, Malwarebytes free is) that are recognized as legitimate by every antivirus program I know and so don't cause "fight to the death" conflicts.

 

The problems with Windows 10 and drivers are rife.  Go to your manufacturer's support website for your particular model and check through all the drivers they have listed for it to see if there are newer versions than you currently have installed, paying particular attention to those that specifically note that they are compatible with Windows 10.


Edited by britechguy, 21 December 2015 - 12:10 PM.

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#5 dc3

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Posted 21 December 2015 - 02:10 PM



Hi sharkstertheshark,

 

As a rule of thumb, its better not to have multiple security software installed. Can you please check the event viewer for any errors. Also ensure that the display drivers are up to date.

 

Regards,

EJ

The security programs that Sarkstertheshark has installed will not conflict with each other.  Installing multiple antimalware programs is not suggested, but can be done.  Antivirus programs is a different matter entirely.

 

IMPORTANT NOTE: Using more than one anti-virus program is not advisable. Why? The primary concern with doing so is due to Windows resource management and significant conflicts that can arise especially when they are running in real-time protection mode simultaneously. Even if one of them is disabled for use as a stand-alone on demand scanner, it can affect the other and cause conflicts. Anti-virus software components insert themselves deep into the operating systems core where they install kernel mode drivers that load at boot-up regardless of whether real-time protection is enabled or not. Thus, using multiple anti-virus solutions can result in kernel mode conflicts causing system instability, catastrophic crashes, slow performance and waste vital system resources. When actively running in the background while connected to the Internet, each anti-virus may try to update their definition databases at the same time. As the programs compete for resources required to download the necessary files this often can result in sluggish system performance or unresponsive behavior.


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#6 usasma

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Posted 21 December 2015 - 05:29 PM

Which version of BitDefender?  I've seen a couple of instances over at the MalwareBytes forum where BitDefender 2016 and MalwareBytes don't play nicely together.

Those with these problems relate that BitDefender 2015 works just fine.  You may want to try installing BitDefender 2015 to see if that helps.


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