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Ads by Zip Arcade...


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31 replies to this topic

#1 sparky494

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Posted 19 December 2015 - 04:09 PM

Ads by Zip Arcade keep popping up and ob the bottom left of my browser and sometimes I get a popup in a new tab too, "smokik.com".
Im lookin for some help please!!!



BC AdBot (Login to Remove)

 


#2 sparky494

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Posted 19 December 2015 - 04:14 PM

I have ran rkill and then Malwarebytes but they have come up empty.  I also have ran JRT junkware removal tool.

nothing seem to be workin.



#3 sparky494

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Posted 19 December 2015 - 04:30 PM

I also have ads built in to the text of some web pages



#4 Jo*

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Posted 29 December 2015 - 12:10 PM

:welcome:

Hi there,

my name is Jo and I will help you with your computer problems.


Please follow these guidelines:
  • Read and follow the instructions in the sequence they are posted.
  • print or copy & save instructions.
  • back up all your private data / music / important files on another (external) drive before using our tools.
  • Do not install / uninstall any applications, unless otherwise instructed.
  • Use only that tools you have been instructed to use.
  • Copy and Paste the log files inside your post, unless otherwise instructed.
  • Ask for clarification, if you have any questions.
  • Stay with this topic til you get the all clean post.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

***


:step1: Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    Vista / Windows 7/8 users right-click and select Run As Administrator.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

***


:step2: Please download Malwarebytes Anti-Rootkit and save it to your desktop.
  • Be sure to print out and follow the instructions provided on that same page.
  • Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.
  • Scan your system for malware
With some infections, you may see two messages boxes.
  • 'Could not load protection driver'. Click 'OK'.
  • 'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.
  • If malware is found - do not press the Clean up button, please go to the MBAR folder and then copy/paste the contents of the MBAR-log-***.txt file to your next reply.
  • If there is no malware found, please let me know as well.

***


:step3: Please download AdwCleaner by Xplode and save to your Desktop.
Double-click AdwCleaner.exe
Vista / Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
    The actual line should say "Pending. Please uncheck elements you do not want to remove" => scan is complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it.
    If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

***


:step4: MiniToolbox by Farbar

Disable your antivirus if it does not allow you to download the tool!
Please download MiniToolBox, save it to your desktop and run it.
Place a checkmark in Select all, then click Go and post the result (MTB.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#5 Jo*

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Posted 02 January 2016 - 05:15 AM

Hi,

it has been several days since I sent my last set of instructions to help with your computer problem.

Please let me know if you are having problems and still need help.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#6 sparky494

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Posted 02 January 2016 - 02:19 PM

Sorry its been so long I just got back home from a christmas vacation!  I will be postin my results shortly! 

 

thank you



#7 sparky494

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Posted 02 January 2016 - 03:35 PM

 Results of screen317's Security Check version 1.009  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 WinPatrol
 Java 8 Update 66  
 Java version 32-bit out of Date!
 Adobe Flash Player 20.0.0.267  
 Mozilla Firefox (43.0.1)
 Google Chrome (47.0.2526.106)
 Google Chrome (47.0.2526.80)
````````Process Check: objlist.exe by Laurent````````  
 WinPatrol winpatrol.exe
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 McAfee VirusScan mcods.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Ruiware WinPatrol WinPatrol.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 11% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````



#8 sparky494

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Posted 02 January 2016 - 05:02 PM

No malware found!



#9 Jo*

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Posted 03 January 2016 - 08:17 AM

No malware found!

This means step 2 Malwarebytes Anti-Rootkit?


Waiting for logs from step 3 and 4 now.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#10 sparky494

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Posted 03 January 2016 - 12:55 PM

# AdwCleaner v5.027 - Logfile created 03/01/2016 at 11:51:10
# Updated 30/12/2015 by Xplode
# Database : 2015-12-30.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Shane - SHANE-PC
# Running from : C:\Users\Shane\Desktop\SecurityTools& Programs\adwcleaner_5.027.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLL ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****


########## EOF - C:\AdwCleaner\AdwCleaner[S5].txt - [612 bytes] ##########



#11 sparky494

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Posted 03 January 2016 - 12:57 PM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Shane (administrator) on 03-01-2016 at 11:56:20
Running from "C:\Users\Shane\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



#12 Jo*

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Posted 03 January 2016 - 01:17 PM

The MiniToolBox log is not complete!
PLease copy and paste the complete log to your next answer, thanks.


---

Please download Junkware Removal Tool from HERE and save it to your desktop.
Shutdown your antivirus to avoid any potential conflicts.
Double click JRT.exe to run the tool.
Vista / Windows 7/8 users right-click and select Run As Administrator.

  • JRT will begin to backup your registry and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, the log JRT.txt is saved on your desktop and will automatically open.

Enable your antivirus!
Post the contents of JRT.txt into your next reply.





***


====ZHPDiag====
Download ZHPDiag to your desktop. Take action to disable your antivirus and antispyware programs, as they may conflict with ZHPDiag
>> Info on how to disable your security applications > http://www.bleepingcomputer.com/forums/topic114351.html

Installing ZHPDiag

  • Double-click zhpdiag.exe to start the installation.
  • Windows Vista, 7 and 8 users right-click the file and select: Run as Administrator.
  • Click multiple times "Suivant" in the installation process.
  • Click "Installer" when asked and "Terminer" once the installation is complete.

Running ZHPDiag

  • Double-click the shortcut ZHPDiag on your desktop.
  • The user interface will appear, now select "Configureren".
  • If the tools default language isn't set to English, click in the bottom right corner on the 52c0016c69f81-huisje.pngicon "Sélectionner une langue" and choose "Anglais".
  • Next, click on the 52c001f7eec91-vergrootglas.png icon in the bottom left "Diagnostic Options".
  • ZHPDiag is now scanning your computer. Please wait patiently until the scan is finished.

ZHPDiag.PNGThe ZHPDiag.txt logfile

  • When finished, a logfile named "ZHPDiag.txt" will appear on your desktop.
  • Please post the logfile for further review in your next comment.

***


Download CCleaner - PC Optimization and Cleaning - Free Download
After install, open CCleaner.

Post the three lists mentioned below using CCleaner.
Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.
At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next
post. Please do that.

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you
will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


Edited by Jo*, 03 January 2016 - 01:19 PM.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#13 sparky494

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Posted 03 January 2016 - 01:43 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.1 (11.24.2015)
Operating System: Windows 7 Home Premium x64
Ran by Shane (Administrator) on Sun 01/03/2016 at 12:33:00.02
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 1

Successfully deleted: C:\Windows\system32\Tasks\PCDEventLauncherTask (Task)

Deleted the following from C:\Users\Shane\AppData\Roaming\Mozilla\Firefox\Profiles\7hy8dptv.default\prefs.js
user_pref(browser.search.defaultenginename.US, Secure Search);



Registry: 1

Successfully deleted: HKLM\SYSTEM\CurrentControlSet\services\0206881451767603mcinstcleanup (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 01/03/2016 at 12:41:57.06
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#14 sparky494

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Posted 03 January 2016 - 01:55 PM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Shane (administrator) on 03-01-2016 at 11:56:20
Running from "C:\Users\Shane\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Shane-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : att.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : att.net
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 84-2B-2B-B0-CC-96
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2602:30a:c02f:d6d0:b5fd:21ff:22e8:33fa(Preferred)
   Temporary IPv6 Address. . . . . . : 2602:30a:c02f:d6d0:1db8:3861:7e25:70b6(Preferred)
   Link-local IPv6 Address . . . . . : fe80::b5fd:21ff:22e8:33fa%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.68(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, January 02, 2016 11:07:05 AM
   Lease Expires . . . . . . . . . . : Monday, January 04, 2016 11:07:05 AM
   Default Gateway . . . . . . . . . : fe80::de45:17ff:feb5:13d0%10
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 243542827
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-A5-69-DF-84-2B-2B-B0-CC-96
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.att.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : att.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dsldevice.att.net
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4002:c08::64
      74.125.21.102
      74.125.21.139
      74.125.21.101
      74.125.21.100
      74.125.21.138
      74.125.21.113


Pinging google.com [2607:f8b0:4002:c08::71] with 32 bytes of data:
Request timed out.
Reply from 2607:f8b0:4002:c08::71: time=37ms

Ping statistics for 2607:f8b0:4002:c08::71:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 37ms, Maximum = 37ms, Average = 37ms
Server:  dsldevice.att.net
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      2001:4998:58:c02::a9
      98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [2001:4998:58:c02::a9] with 32 bytes of data:
Reply from 2001:4998:58:c02::a9: time=77ms
Reply from 2001:4998:58:c02::a9: time=77ms

Ping statistics for 2001:4998:58:c02::a9:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 77ms, Maximum = 77ms, Average = 77ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...84 2b 2b b0 cc 96 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.68     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.68    276
     192.168.1.68  255.255.255.255         On-link      192.168.1.68    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.68    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.68    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.68    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 10    276 ::/0                     fe80::de45:17ff:feb5:13d0
  1    306 ::1/128                  On-link
 10     28 2602:30a:c02f:d6d0::/64  On-link
 10    276 2602:30a:c02f:d6d0:1db8:3861:7e25:70b6/128
                                    On-link
 10    276 2602:30a:c02f:d6d0:b5fd:21ff:22e8:33fa/128
                                    On-link
 10    276 fe80::/64                On-link
 10    276 fe80::b5fd:21ff:22e8:33fa/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/02/2016 04:34:41 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (01/02/2016 04:03:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.

Error: (01/02/2016 01:20:23 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.

Error: (01/02/2016 11:07:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Faulting module name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Exception code: 0xc0000005
Fault offset: 0x00000000004e920f
Faulting process id: 0xd18
Faulting application start time: 0xNvStreamNetworkService.exe0
Faulting application path: NvStreamNetworkService.exe1
Faulting module path: NvStreamNetworkService.exe2
Report Id: NvStreamNetworkService.exe3

Error: (12/23/2015 05:45:35 AM) (Source: Application Error) (User: )
Description: Faulting application name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Faulting module name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Exception code: 0xc0000005
Fault offset: 0x00000000004e920f
Faulting process id: 0xe94
Faulting application start time: 0xNvStreamNetworkService.exe0
Faulting application path: NvStreamNetworkService.exe1
Faulting module path: NvStreamNetworkService.exe2
Report Id: NvStreamNetworkService.exe3

Error: (12/22/2015 05:42:41 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (12/21/2015 10:17:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11481

Error: (12/21/2015 10:17:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11481

Error: (12/21/2015 10:17:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/21/2015 04:23:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Faulting module name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Exception code: 0xc0000005
Fault offset: 0x00000000004e920f
Faulting process id: 0xde0
Faulting application start time: 0xNvStreamNetworkService.exe0
Faulting application path: NvStreamNetworkService.exe1
Faulting module path: NvStreamNetworkService.exe2
Report Id: NvStreamNetworkService.exe3


System errors:
=============
Error: (01/02/2016 02:52:07 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Platform Services service failed to start due to the following error:
%%1053

Error: (01/02/2016 02:52:07 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

Error: (01/02/2016 02:52:07 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Platform Services service failed to start due to the following error:
%%1053

Error: (01/02/2016 02:52:07 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

Error: (01/02/2016 02:52:05 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Platform Services service failed to start due to the following error:
%%1053

Error: (01/02/2016 02:52:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

Error: (01/02/2016 02:52:05 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Platform Services service failed to start due to the following error:
%%1053

Error: (01/02/2016 02:52:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

Error: (01/02/2016 02:52:05 PM) (Source: DCOM) (User: )
Description: 1053mcpltsvc{26608B46-476A-4BF1-9CC6-AFEA28EBBC17}

Error: (01/02/2016 02:51:59 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Boot Delay Start Service service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================
Error: (01/02/2016 04:34:41 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (01/02/2016 04:03:37 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

Error: (01/02/2016 01:20:23 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

Error: (01/02/2016 11:07:21 AM) (Source: Application Error)(User: )
Description: NvStreamNetworkService.exe4.1.1943.6202551399beNvStreamNetworkService.exe4.1.1943.6202551399bec000000500000000004e920fd1801d145800298898dC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe48a10981-b173-11e5-90eb-842b2bb0cc96

Error: (12/23/2015 05:45:35 AM) (Source: Application Error)(User: )
Description: NvStreamNetworkService.exe4.1.1943.6202551399beNvStreamNetworkService.exe4.1.1943.6202551399bec000000500000000004e920fe9401d13d7765ea224dC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exead25b3c5-a96a-11e5-9ada-842b2bb0cc96

Error: (12/22/2015 05:42:41 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (12/21/2015 10:17:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11481

Error: (12/21/2015 10:17:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11481

Error: (12/21/2015 10:17:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/21/2015 04:23:52 PM) (Source: Application Error)(User: )
Description: NvStreamNetworkService.exe4.1.1943.6202551399beNvStreamNetworkService.exe4.1.1943.6202551399bec000000500000000004e920fde001d13c3e3ca11945C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe83105d24-a831-11e5-a165-842b2bb0cc96


CodeIntegrity Errors:
===================================
  Date: 2013-12-15 11:21:09.783
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-15 11:21:09.783
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-15 11:21:09.767
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-01 11:38:52.751
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-01 11:38:52.748
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-01 11:38:52.746
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-29 16:50:17.831
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-29 16:50:17.829
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-29 16:50:17.827
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-10 11:09:16.067
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe Acrobat Reader DC (Version: 15.009.20079)
Adobe Flash Player 20 ActiveX (Version: 20.0.0.270)
Adobe Flash Player 20 NPAPI (Version: 20.0.0.267)
Adobe Refresh Manager (Version: 1.8.0)
Adobe Shockwave Player 12.2 (Version: 12.2.1.171)
AMD Fusion Media Explorer (Version: 1.0.2.0163)
AMD Fusion Utility for Desktops (Version: 1.1.1)
Apple Application Support (32-bit) (Version: 4.1)
Apple Application Support (64-bit) (Version: 4.1)
Apple Mobile Device Support (Version: 9.1.0.6)
Apple Software Update (Version: 2.1.4.131)
AT&T Troubleshoot & Resolve Tool
ATI AVIVO64 Codecs (Version: 11.6.0.51110)
ATI Catalyst Control Center (Version: 2.010.0517.1741)
ATI Catalyst Install Manager (Version: 3.0.800.0)
Bonjour (Version: 3.1.0.1)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.0517.1742.29870)
Catalyst Control Center Graphics Previews Common (Version: 2010.1110.1532.27809)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0517.1742.29870)
Catalyst Control Center Graphics Previews Vista (Version: 2010.1110.1532.27809)
Catalyst Control Center InstallProxy (Version: 2010.0517.1742.29870)
Catalyst Control Center InstallProxy (Version: 2010.1110.1532.27809)
Catalyst Control Center Localization All (Version: 2010.0517.1742.29870)
Catalyst Control Center Localization All (Version: 2010.1110.1532.27809)
CCC Help Chinese Standard (Version: 2010.0517.1741.29870)
CCC Help Chinese Standard (Version: 2010.1110.1531.27809)
CCC Help Chinese Traditional (Version: 2010.0517.1741.29870)
CCC Help Chinese Traditional (Version: 2010.1110.1531.27809)
CCC Help Czech (Version: 2010.0517.1741.29870)
CCC Help Czech (Version: 2010.1110.1531.27809)
CCC Help Danish (Version: 2010.0517.1741.29870)
CCC Help Danish (Version: 2010.1110.1531.27809)
CCC Help Dutch (Version: 2010.0517.1741.29870)
CCC Help Dutch (Version: 2010.1110.1531.27809)
CCC Help English (Version: 2010.0517.1741.29870)
CCC Help English (Version: 2010.1110.1531.27809)
CCC Help Finnish (Version: 2010.0517.1741.29870)
CCC Help Finnish (Version: 2010.1110.1531.27809)
CCC Help French (Version: 2010.0517.1741.29870)
CCC Help French (Version: 2010.1110.1531.27809)
CCC Help German (Version: 2010.0517.1741.29870)
CCC Help German (Version: 2010.1110.1531.27809)
CCC Help Greek (Version: 2010.0517.1741.29870)
CCC Help Greek (Version: 2010.1110.1531.27809)
CCC Help Hungarian (Version: 2010.0517.1741.29870)
CCC Help Hungarian (Version: 2010.1110.1531.27809)
CCC Help Italian (Version: 2010.0517.1741.29870)
CCC Help Italian (Version: 2010.1110.1531.27809)
CCC Help Japanese (Version: 2010.0517.1741.29870)
CCC Help Japanese (Version: 2010.1110.1531.27809)
CCC Help Korean (Version: 2010.0517.1741.29870)
CCC Help Korean (Version: 2010.1110.1531.27809)
CCC Help Norwegian (Version: 2010.0517.1741.29870)
CCC Help Norwegian (Version: 2010.1110.1531.27809)
CCC Help Polish (Version: 2010.0517.1741.29870)
CCC Help Polish (Version: 2010.1110.1531.27809)
CCC Help Portuguese (Version: 2010.0517.1741.29870)
CCC Help Portuguese (Version: 2010.1110.1531.27809)
CCC Help Russian (Version: 2010.0517.1741.29870)
CCC Help Russian (Version: 2010.1110.1531.27809)
CCC Help Spanish (Version: 2010.0517.1741.29870)
CCC Help Spanish (Version: 2010.1110.1531.27809)
CCC Help Swedish (Version: 2010.0517.1741.29870)
CCC Help Swedish (Version: 2010.1110.1531.27809)
CCC Help Thai (Version: 2010.0517.1741.29870)
CCC Help Thai (Version: 2010.1110.1531.27809)
CCC Help Turkish (Version: 2010.0517.1741.29870)
CCC Help Turkish (Version: 2010.1110.1531.27809)
ccc-core-static (Version: 2010.0517.1742.29870)
ccc-core-static (Version: 2010.1110.1532.27809)
ccc-utility64 (Version: 2010.0517.1742.29870)
ccc-utility64 (Version: 2010.1110.1532.27809)
CCleaner (Version: 4.05)
CleanUp!
Command & Conquer™ 3 Tiberium Wars and Kane's Wrath (Version: 1.0.0.0)
Command & Conquer™ Red Alert 2 and Yuri’s Revenge (Version: 1.0.0.0)
Command & Conquer™ Red Alert, Counterstrike and The Aftermath (Version: 1.0.0.0)
Command & Conquer™ Red Alert™ 3 and Uprising (Version: 1.0.0.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Consumer In-Home Service Agreement (Version: 2.0.0)
Cozi (Version: 1.0.4323.24051)
D3DX10 (Version: 15.4.2368.0902)
Dell Data Vault (Version: 4.3.5.1)
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 2.10.1.3)
Dell Dock (Version: 2.0)
Dell Driver Download Manager (Version: 3.0.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell SupportAssist (Version: 1.1.6664.93)
Dell SupportAssistAgent (Version: 1.1.1.14)
Dell Update (Version: 1.7.1015.0)
DirectXInstallService (Version: 9.0.2)
EMC 10 Content (Version: 1.0.035)
EMCGadgets64 (Version: 1.0.302)
Express Burn Disc Burning Software
Express Zip File Compression Software
Google Chrome (Version: 47.0.2526.106)
Google Earth (Version: 7.1.5.1557)
Google Update Helper (Version: 1.3.25.11)
Google Update Helper (Version: 1.3.29.1)
GoToAssist 8.0.0.514
HiJackThis (Version: 1.0.0)
iCloud (Version: 5.0.2.61)
Internet Explorer (Version: 8)
iTunes (Version: 12.3.1.23)
Java 8 Update 66 (Version: 8.0.660.18)
Java Auto Updater (Version: 2.8.66.18)
Junk Mail filter update (Version: 15.4.3502.0922)
MAGIX Goya burnR (MSI) (Version: 4.3.1.6)
MAGIX Screenshare (Version: 4.3.6.1987)
Malwarebytes Anti-Malware version 2.2.0.1024 (Version: 2.2.0.1024)
McAfee SecurityCenter (Version: 14.0.5120)
McAfee WebAdvisor (Version: 4.0.207)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft ASP.NET MVC 4 Runtime (Version: 4.0.40804.0)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 5.1.41105.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MobileMe Control Panel (Version: 3.1.8.0)
Mozilla Firefox 43.0.1 (x86 en-US) (Version: 43.0.1)
Mozilla Maintenance Service (Version: 43.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Multimedia Card Reader (Version: 1.7.915.93)
NTREGOPT 1.1j
NVIDIA 3D Vision Controller Driver 347.09 (Version: 347.09)
NVIDIA 3D Vision Driver 353.82 (Version: 353.82)
NVIDIA Control Panel 353.82 (Version: 353.82)
NVIDIA GeForce Experience 2.4.1.21 (Version: 2.4.1.21)
NVIDIA GeForce Experience Service (Version: 2.4.1.21)
NVIDIA Graphics Driver 353.82 (Version: 353.82)
NVIDIA HD Audio Driver 1.3.34.3 (Version: 1.3.34.3)
NVIDIA Install Application (Version: 2.1002.175.1474)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Network Service (Version: 2.3)
NVIDIA PhysX (Version: 9.14.0702)
NVIDIA PhysX System Software 9.14.0702 (Version: 9.14.0702)
NVIDIA ShadowPlay 2.4.1.21 (Version: 2.4.1.21)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6514)
NVIDIA Update 2.4.1.21 (Version: 2.4.1.21)
NVIDIA Update Core (Version: 2.4.1.21)
NVIDIA Virtual Audio 1.2.27 (Version: 1.2.27)
OBDCOM
Origin (Version: 9.5.2.2829)
QuickTime 7 (Version: 7.78.80.95)
RAIDXpert (Version: 2.4.1540.27)
Realtek High Definition Audio Driver (Version: 6.0.1.7404)
Revo Uninstaller 1.95 (Version: 1.95)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.0)
Roxio Central Audio (Version: 3.8.0)
Roxio Central Copy (Version: 3.8.0)
Roxio Central Core (Version: 3.8.0)
Roxio Central Data (Version: 3.8.0)
Roxio Central Tools (Version: 3.8.0)
Roxio Easy CD and DVD Burning (Version: 10.3)
Roxio Easy CD and DVD Burning (Version: 10.3.106)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio File Backup (Version: 1.3.0)
Roxio Update Manager (Version: 6.0.0)
Safari (Version: 5.34.57.2)
Shared C Run-time for x64 (Version: 10.0.0)
SHIELD Streaming (Version: 4.1.1000)
SHIELD Wireless Controller Driver (Version: 2.4.1.21)
Skins (Version: 2010.0517.1742.29870)
Skype Toolbars (Version: 1.0.4051)
Skype™ 7.0 (Version: 7.0.102)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
SUPERAntiSpyware (Version: 5.0.1150)
swMSM (Version: 12.0.0.1)
System Requirements Lab
Text-To-Speech-Runtime (Version: 1.0.0.0)
THX TruStudio PC (Version: 1.0)
Unity Web Player (Version: 4.6.1f1)
VD64Inst (Version: 1.00.0000)
VLC media player (Version: 2.2.1)
WestwoodChat (Version: 1.0.0.0)
WestwoodOnline (Version: 1.0.0.0)
Windows Driver Package - FTDI CDM Driver Package (02/17/2009 2.04.16) (Version: 02/17/2009 2.04.16)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinPatrol (Version: 33.5.2015.12)
Yahoo! Software Update

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 61%
Total physical RAM: 6143.3 MB
Available physical RAM: 2366.38 MB
Total Pagefile: 12284.8 MB
Available Pagefile: 7923.21 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.11 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:919.52 GB) (Free:597.1 GB) NTFS
2 Drive d: (BANDLINK) (CDROM) (Total:0.42 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\SHANE-PC

Administrator            Guest                    Shane                    

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

14-12-2015 03:14:31 Windows Backup
18-12-2015 09:00:40 Windows Update
19-12-2015 17:43:02 JRT Pre-Junkware Removal
19-12-2015 23:34:20 JRT Pre-Junkware Removal
20-12-2015 05:32:54 Revo Uninstaller's restore point - Mozilla Firefox 43.0.1 (x86 en-US)
21-12-2015 21:46:04 Windows Backup
02-01-2016 17:28:15 Windows Backup

**** End of log ****
 



#15 sparky494

sparky494
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Posted 03 January 2016 - 01:59 PM

The MiniToolBox log is not complete!
PLease copy and paste the complete log to your next answer, thanks.


---

Please download Junkware Removal Tool from HERE and save it to your desktop.
Shutdown your antivirus to avoid any potential conflicts.
Double click JRT.exe to run the tool.
Vista / Windows 7/8 users right-click and select Run As Administrator.

  • JRT will begin to backup your registry and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, the log JRT.txt is saved on your desktop and will automatically open.

Enable your antivirus!
Post the contents of JRT.txt into your next reply.





***


====ZHPDiag====
Download ZHPDiag to your desktop. Take action to disable your antivirus and antispyware programs, as they may conflict with ZHPDiag
>> Info on how to disable your security applications > http://www.bleepingcomputer.com/forums/topic114351.html

Installing ZHPDiag

  • Double-click zhpdiag.exe to start the installation.
  • Windows Vista, 7 and 8 users right-click the file and select: Run as Administrator.
  • Click multiple times "Suivant" in the installation process.
  • Click "Installer" when asked and "Terminer" once the installation is complete.

Running ZHPDiag

  • Double-click the shortcut ZHPDiag on your desktop.
  • The user interface will appear, now select "Configureren".
  • If the tools default language isn't set to English, click in the bottom right corner on the 52c0016c69f81-huisje.pngicon "Sélectionner une langue" and choose "Anglais".
  • Next, click on the 52c001f7eec91-vergrootglas.png icon in the bottom left "Diagnostic Options".
  • ZHPDiag is now scanning your computer. Please wait patiently until the scan is finished.

ZHPDiag.PNGThe ZHPDiag.txt logfile

  • When finished, a logfile named "ZHPDiag.txt" will appear on your desktop.
  • Please post the logfile for further review in your next comment.

***


Download CCleaner - PC Optimization and Cleaning - Free Download
After install, open CCleaner.

Post the three lists mentioned below using CCleaner.
Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.
At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next
post. Please do that.

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you
will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.

I do not have this icon on my ZHPdiag

 

Next, click on the 52c001f7eec91-vergrootglas.png icon in the bottom left "Diagnostic Options".






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