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BSOD after PC left idle for several hours.


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#1 tenshigirl

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Posted 19 December 2015 - 12:02 PM

So I've been having this BSOD issue since...last Friday, perhaps? It's really starting to give me anxiety.
Anyway, I only ever seem to get the BSOD after I've left my PC idle for several hours. For instance, I left my computer running while I went to go see a ballet and came back to it turned off. Last night I tried to deliberately leave it running while I went to sleep. When I woke up I saw it was still running...but I wasn't logged into my PC, so I'm assuming it restarted its self.
I'm not particularly "tech-savvy" in this department, so if you require any additional information from what I've provided I would be happy to deliver. ^__^ 

 

This is the analysis I received from the "Windows has recovered from an unexpected shutdown." I haven't a clue if it's useful information, but here you go:

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: 9f
  BCP1: 0000000000000003
  BCP2: FFFFFA800408A060
  BCP3: FFFFF800038074D8
  BCP4: FFFFFA8008534410
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1

 

 

 

· OS - Windows 7
· 64-bit
· Windows 7 (Home Premium)
· OS is an OEM version

 



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#2 usasma

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Posted 21 December 2015 - 05:17 AM

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

Should you have problems with the perfmon report, please disregard it (I don't use it very much anyway).

Should the app lock up for more than 15 minutes while searching for Network information (it does this in my copy of W10), go ahead and kill the app. 
Then navigate to the Documents folder and zip up the 18 reports in the SysnativeFileCollectionApp folder - then upload that with your next post.

If that doesn't work, then you can try this new app (from a friend of mine):  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
***********************************************************************************************************

 


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