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I can't seem to understand what is wrong with my pc.


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5 replies to this topic

#1 crashRenderunit

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Posted 19 December 2015 - 08:40 AM

I've had to reset my windows 10 to get rid of the context platinum window that kept popping up with each right click. Although the window doesnt is gone now, my pc still doesn't quite feel like it's clean enough. The reason i've had to reset my laptop is because context platinum menu didn't seem to go even after running the chameleon version of malwarebytes in safe more. I'm a novice at analyzing the dds log. It would be great if someone gave it a look for me.

 

 

My DDS log file is attached herewith.

Attached Files

  • Attached File  dds.txt   28.13KB   4 downloads


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#2 nasdaq

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Posted 20 December 2015 - 02:45 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Nothing suspicious was found on your DDS log.
Lets check further.

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Wait for further instructions.

#3 crashRenderunit

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Posted 22 December 2015 - 03:06 AM

Thank you very much for your return. I'll return with the log file in a couple of hours.



#4 nasdaq

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Posted 27 December 2015 - 10:56 AM

Are you still with me?

#5 crashRenderunit

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Posted 28 December 2015 - 02:05 AM

Yes, Thank you very much for your reply. You can safely mark this thread as fixed because i found the problem using AdwCleaner and Junkware Removal Tool. Turns out it was a hidden extension in my browser.

Again, thank you.



#6 nasdaq

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Posted 28 December 2015 - 09:19 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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