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PC Shutdown and Reboot randomly playing Ark:Survival Evolved.


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#1 ewwinzy

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Posted 18 December 2015 - 03:45 PM

Okay so, i've had my computer since last Christmas. Built for PC gaming, only recently maybe over the past 2 weeks its started shutting down by itself, and instantly rebooting (no bluescreen, no error messages) ONLY when playing the game Ark:Survival Evolved which I do play a lot, i've googled and seen other people complaining about this issue as well but I would like to have a professionals perspective, they complain about either the gpu overheating and forcing the PC to shut down instead of killing itself, which I have been monitoring since and I do see it go from around 47celsius to 70+ when I am ingame, which people say isn't too bad. My GPU is a GTX 970 btw. Note that I haven't dusted my PC which sits on my desk since I got it last year, which may be the problem but I want to be sure, since others are saying that temperature isn't too dangerous and that over 85degrees is where you should start to worry. Others say the cpu may be over heating, I have i5 4690k and it doesn't ever struggle, and even ingame (Ark is a very intense game on gpu and cpu) I don't get that bad fps or issues which anyone else wouldn't have. I haven't ever really adjusted the fan performance as i've never needed to. Over the past 2 weeks this issue has escalated and started happening more frequently which worries me as I don't want my PC to flop. I had the PC custom made from PCSpecialist.com last christmas, people say maybe its an issue with the PSU but I doubt that since professionals made the PC for me and I chose the recommended psu for my card etc. The most recent PC shutdowns have actually caused the light in my room to flicker at the same time so this is where I start to doubt even more that it's a problem with the gpu overheating but I am really clueless at this point. Any suggestions/advice/opinions would be appreciated as my PC costed a lot and should be able to run this game without such issues. Thank you and sorry for the extremely long wall of text. -ewwinzy



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#2 zcomputerwiz

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Posted 18 December 2015 - 04:24 PM

 

 

The most recent PC shutdowns have actually caused the light in my room to flicker at the same time

A friend of mine had the same problem with the same game.  Apparently ARK is very hard on the GPU - his GTX 780 burned a couple capacitors while playing.

 

Do you have a UPS/battery backup unit?


Have you tried turning it off and on again?


#3 ewwinzy

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Posted 18 December 2015 - 04:33 PM

 

 

 

The most recent PC shutdowns have actually caused the light in my room to flicker at the same time

A friend of mine had the same problem with the same game.  Apparently ARK is very hard on the GPU - his GTX 780 burned a couple capacitors while playing.

 

Do you have a UPS/battery backup unit?

 

I don't and really i'm quite clueless about technical stuff I just know this ain't right. Not completely sure what that is but I presume for power surge protection? I do live in the countryside so power cuts do happen from time to time. Dunno if that's the problem though or a solution to why it's only happening when I play ARK.



#4 zcomputerwiz

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Posted 18 December 2015 - 04:46 PM

Correct, a UPS would be to filter out electrical noise and regulate the power being supplied to the computer.

My computer with the GTX 970 draws up to 450 watts when gaming (including the display), yours is probably somewhere in the same ballpark.

 

The lights flickering in the room might indicate a voltage sag or surge, but it would be difficult to tell without something to monitor the actual voltage being delivered to your computer.

 

Are you overclocking your CPU or GPU?


Have you tried turning it off and on again?


#5 ewwinzy

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Posted 20 December 2015 - 02:05 PM

 

 

Are you overclocking your CPU or GPU?

 

Nope, haven't touched that stuff as not really experienced enough to do so or ever needed to. Friend of mine informed me having 2 extensions connected to eachother (one having surge protection) was a bad idea, so moved my PC around to a different part with a different socket due to other one being damaged also. PC yet again had another shut down playing the game. Really confused and frustrated at this point.






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