Hi, how's it going.
I recently (a month and a half ago) bought a new computer (i7 6700, Z170, GTX980, 750W PSU, Windows 10) which was built by the place I bought it from. After about a week of having it and having multiple browser tabs open and a game the PC would freeze, where I could see what was last displayed before the freeze but couldn't interact with it in any way- task manager etc. Only way to fix it was to hold in the power button to turn it off. On reboot the PC beeped one short beep, which as far as I can tell is it telling me everything's alright. Anyway, after this happened a couple of times over a few days it wouldn't turn back on. I then took it back to the place I bought it from and they diagnosed it as a MB issue. So they sent it back to the manufacturer and 3 weeks later I get my computer back. Relieved to finally have the PC back I was extremely disgruntled to have the same issue still present, with the PC having frozen twice with the exact same symptoms over a two day period.
Rather than return the PC and probably have to wait 5 weeks, with Christmas holidays coming up, I thought I'd check with you guys, because I'd much rather resolve the issue here and now.
Thanks a lot!