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computer upgraded to windows 10


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4 replies to this topic

#1 Stubbs97

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Posted 17 December 2015 - 05:24 PM

Computer display keeps changing sizes, runs slow , and keeps timing out of internet.. am I infected by a virus and what are my first steps to resolve the problem



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#2 Broni

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Posted 17 December 2015 - 07:36 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Stubbs97

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Posted 17 December 2015 - 08:31 PM

It will not let me paste log into forum



#4 Broni

Broni

    The Coolest BC Computer


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  • Gender:Male
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  • Local time:02:18 PM

Posted 17 December 2015 - 08:32 PM

Tried different browser?


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Stubbs97

Stubbs97
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Posted 17 December 2015 - 08:53 PM

 Results of screen317's Security Check version 1.009  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Java 8 Update 66  
 Java version 32-bit out of Date!
  Adobe Flash Player     18.0.0.209 Flash Player out of Date!  
 Mozilla Firefox (42.0)
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe
 Windows Defender MpCmdRun.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Rick (administrator) on 17-12-2015 at 17:36:59
Running from "C:\Users\Rick\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: OptiPlex 780 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    1000gratisproben.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com
127.0.0.1    100sexlinks.com
127.0.0.1    10sek.com
127.0.0.1    www.10sek.com
127.0.0.1    www.1-2005-search.com
127.0.0.1    1-2005-search.com
127.0.0.1    123fporn.info
127.0.0.1    www.123fporn.info
127.0.0.1    123haustiereundmehr.com
127.0.0.1    www.123haustiereundmehr.com
127.0.0.1    123moviedownload.com
127.0.0.1    www.123moviedownload.com

There are 15463 entries.

========================= IP Configuration: ================================

D-Link AirPremier DWL-AG530 Wireless PCI Adapter = Wireless Network Connection (Connected)
Intel® 82567LM-3 Gigabit Network Connection = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Wireless Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 10" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
add address name="Local Area Connection" address=192.168.137.1 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Owner-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® 82567LM-3 Gigabit Network Connection
   Physical Address. . . . . . . . . : B8-AC-6F-1D-7F-A7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : 22-11-95-CA-ED-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : D-Link AirPremier DWL-AG530 Wireless PCI Adapter
   Physical Address. . . . . . . . . : 00-11-95-CA-ED-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e87b:fb60:2b7d:526f%8(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.14(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, December 17, 2015 5:13:06 PM
   Lease Expires . . . . . . . . . . : Monday, January 24, 2152 12:05:17 AM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 335548821
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-9A-5E-FA-B8-AC-6F-1D-7F-A7
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:3019:26a3:e7ba:c23a(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3019:26a3:e7ba:c23a%7(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 234881024
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-9A-5E-FA-B8-AC-6F-1D-7F-A7
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.Belkin:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  router.belkin
Address:  192.168.2.1

Name:    google.com
Addresses:  2607:f8b0:400a:807::200e
      216.58.216.174


Pinging google.com [216.58.216.174] with 32 bytes of data:
Reply from 216.58.216.174: bytes=32 time=23ms TTL=56
Reply from 216.58.216.174: bytes=32 time=20ms TTL=56

Ping statistics for 216.58.216.174:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 23ms, Average = 21ms
Server:  router.belkin
Address:  192.168.2.1

DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=34ms TTL=52
Reply from 206.190.36.45: bytes=32 time=32ms TTL=52

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 34ms, Average = 33ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  6...b8 ac 6f 1d 7f a7 ......Intel® 82567LM-3 Gigabit Network Connection
  9...22 11 95 ca ed cb ......Microsoft Hosted Network Virtual Adapter
  8...00 11 95 ca ed cb ......D-Link AirPremier DWL-AG530 Wireless PCI Adapter
  1...........................Software Loopback Interface 1
  7...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
  3...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1     192.168.2.14     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link      192.168.2.14    281
     192.168.2.14  255.255.255.255         On-link      192.168.2.14    281
    192.168.2.255  255.255.255.255         On-link      192.168.2.14    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.2.14    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.2.14    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  7    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  7    306 2001::/32                On-link
  7    306 2001:0:9d38:6abd:3019:26a3:e7ba:c23a/128
                                    On-link
  8    281 fe80::/64                On-link
  7    306 fe80::/64                On-link
  7    306 fe80::3019:26a3:e7ba:c23a/128
                                    On-link
  8    281 fe80::e87b:fb60:2b7d:526f/128
                                    On-link
  1    306 ff00::/8                 On-link
  8    281 ff00::/8                 On-link
  7    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wlidnsp.dll [66048] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\wlidnsp.dll [66048] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/17/2015 02:40:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: WLXPGSS.SCR, version: 16.4.3528.331, time stamp: 0x533a3f83
Faulting module name: WLXPipeTran.dll, version: 16.4.3528.331, time stamp: 0x533a4056
Exception code: 0xc0000005
Fault offset: 0x0000ac2e
Faulting process id: 0x168c
Faulting application start time: 0xWLXPGSS.SCR0
Faulting application path: WLXPGSS.SCR1
Faulting module path: WLXPGSS.SCR2
Report Id: WLXPGSS.SCR3
Faulting package full name: WLXPGSS.SCR4
Faulting package-relative application ID: WLXPGSS.SCR5

Error: (12/17/2015 01:53:07 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (12/17/2015 08:56:13 AM) (Source: Application Error) (User: )
Description: Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: igd10umd64.dll, version: 8.15.10.2702, time stamp: 0x4f6cbb8c
Exception code: 0xc0000005
Fault offset: 0x00000000001278ec
Faulting process id: 0x1af0
Faulting application start time: 0xmicrosoftedgecp.exe0
Faulting application path: microsoftedgecp.exe1
Faulting module path: microsoftedgecp.exe2
Report Id: microsoftedgecp.exe3
Faulting package full name: microsoftedgecp.exe4
Faulting package-relative application ID: microsoftedgecp.exe5

Error: (12/17/2015 07:24:37 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: Owner-PC)
Description: Activation of app Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2147023174 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/17/2015 07:24:37 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: Owner-PC)
Description: Activation of app Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2147023174 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/17/2015 07:24:37 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: Owner-PC)
Description: Activation of app Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2147023174 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/17/2015 07:24:37 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: Owner-PC)
Description: Activation of app Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2147023174 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/17/2015 07:08:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: WLXPGSS.SCR, version: 16.4.3528.331, time stamp: 0x533a3f83
Faulting module name: WLXPipeTran.dll, version: 16.4.3528.331, time stamp: 0x533a4056
Exception code: 0xc0000005
Fault offset: 0x0000ac2e
Faulting process id: 0xb44
Faulting application start time: 0xWLXPGSS.SCR0
Faulting application path: WLXPGSS.SCR1
Faulting module path: WLXPGSS.SCR2
Report Id: WLXPGSS.SCR3
Faulting package full name: WLXPGSS.SCR4
Faulting package-relative application ID: WLXPGSS.SCR5

Error: (12/17/2015 04:18:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: WLXPGSS.SCR, version: 16.4.3528.331, time stamp: 0x533a3f83
Faulting module name: WLXPipeTran.dll, version: 16.4.3528.331, time stamp: 0x533a4056
Exception code: 0xc0000005
Fault offset: 0x0000ac2e
Faulting process id: 0x1120
Faulting application start time: 0xWLXPGSS.SCR0
Faulting application path: WLXPGSS.SCR1
Faulting module path: WLXPGSS.SCR2
Report Id: WLXPGSS.SCR3
Faulting package full name: WLXPGSS.SCR4
Faulting package-relative application ID: WLXPGSS.SCR5

Error: (12/16/2015 06:57:29 PM) (Source: Application Hang) (User: )
Description: The program mmc.exe version 10.0.10586.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 560

Start Time: 01d13875358d4931

Termination Time: 4294967295

Application Path: C:\Windows\System32\mmc.exe

Report Id: e52b4143-a469-11e5-9d68-b8ac6f1d7fa7

Faulting package full name:

Faulting package-relative application ID:


System errors:
=============
Error: (12/17/2015 05:35:45 PM) (Source: DCOM) (User: OWNER-PC)
Description: application-specificLocalActivation{8BC3F05E-D86B-11D0-A075-00C04FB68820}{8BC3F05E-D86B-11D0-A075-00C04FB68820}Owner-PCRickS-1-5-21-362457087-1344778884-279875798-1006LocalHost (Using LRPC)Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194-4256926629-1688279915-2739229046-3928706915

Error: (12/17/2015 05:18:42 PM) (Source: DCOM) (User: OWNER-PC)
Description: NLInternal.SharedRecoActivation

Error: (12/17/2015 05:16:42 PM) (Source: DCOM) (User: OWNER-PC)
Description: NLInternal.SharedRecoActivation

Error: (12/17/2015 05:14:42 PM) (Source: DCOM) (User: OWNER-PC)
Description: NLInternal.SharedRecoActivation

Error: (12/17/2015 05:12:42 PM) (Source: DCOM) (User: OWNER-PC)
Description: NLInternal.SharedRecoActivation

Error: (12/17/2015 05:12:41 PM) (Source: DCOM) (User: OWNER-PC)
Description: NLInternal.SharedRecoActivation

Error: (12/17/2015 05:11:51 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the BingDesktopUpdate service to connect.

Error: (12/17/2015 05:11:48 PM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1058

Error: (12/17/2015 05:10:55 PM) (Source: Service Control Manager) (User: )
Description: The User Data Access_9f995 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (12/17/2015 05:10:55 PM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_9f995 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2015-12-17 17:23:18.565
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-12-17 17:23:18.306
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-12-17 16:29:47.618
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-12-17 16:29:47.557
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-12-17 16:29:46.524
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-12-17 16:29:46.417
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-12-17 14:00:44.033
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-12-17 14:00:43.906
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-12-17 07:54:23.286
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-12-17 04:10:25.938
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.009.20079 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Bing Bar (HKLM-x32\...\{FF6DD716-7B10-4269-9F19-FFB07AC4CD95}) (Version: 7.3.124.0 - Microsoft Corporation)
Bing Desktop (HKLM-x32\...\{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}) (Version: 1.3.347.0 - Microsoft Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 5.12 - Piriform)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Express Accounts Accounting Software (HKLM-x32\...\ExpressAccounts) (Version: 5.07 - NCH Software)
Express Invoice Invoicing Software (HKLM-x32\...\ExpressInvoice) (Version: 4.44 - NCH Software)
GnuCash 2.6.7 (HKLM-x32\...\GnuCash_is1) (Version:  - GnuCash Development Team)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.12.253 - SurfRight B.V.)
HP Deskjet 1010 series Basic Device Software (HKLM\...\{CFD917BE-F1F6-410E-ABEC-9EC819507D0D}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Deskjet 1010 series Help (HKLM-x32\...\{BFB6C2B0-9643-4B59-A706-71DEB3017A99}) (Version: 30.0.0 - Hewlett Packard)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
Inventoria Stock Manager (HKLM-x32\...\Inventoria) (Version: 3.58 - NCH Software)
Java 8 Update 66 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.18 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41105.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 42.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
Skype™ 7.3 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.3.101 - Skype Technologies S.A.)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

========================= Memory info: ===================================

Percentage of memory in use: 74%
Total physical RAM: 3931.61 MB
Available physical RAM: 1004.73 MB
Total Virtual: 7899.61 MB
Available Virtual: 4785.08 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.29 GB) (Free:177.04 GB) NTFS
2 Drive d: () (Fixed) (Total:367.91 GB) (Free:142.85 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator            DefaultAccount           Guest                    
Owner                    Rick                     

========================= Restore Points ==================================

14-12-2015 03:00:35 Windows Backup
15-12-2015 10:25:56 JRT Pre-Junkware Removal
17-12-2015 21:52:41 JRT Pre-Junkware Removal

**** End of log ****
 






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