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iTunes Won't Open


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#1 Zakyamuni

Zakyamuni

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Posted 17 December 2015 - 12:20 PM

Hello everyone!

 

I've been consulting this forum for a long time, but for the first time I decided to join and create new topic.

 

I am iPhone user. But also iTunes user.

Recently, I formated my computer and, after installing iTunes again, it shown an standard windows error that "iTunes stoped working"

I don't know what could be causing this, but I really need to fix it to be able to fully use my iPhone. On Apple support there is no help related.

If it helps, this is error report from windows: https://gyazo.com/c31efee30cea10d76f4b3e8b58ea97e8

And my computer specs: https://gyazo.com/66cc5b9a0269966949324a9442027748, AMD Radeon R7 200 Series and 8GB RAM DDR3 on Windows 8 64bits.

 

Thanks!



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