Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Non responsive - BSOD - after starting an application using 3D.


  • Please log in to reply
3 replies to this topic

#1 LambdaScorpii

LambdaScorpii

  • Members
  • 3 posts
  • OFFLINE
  •  

Posted 17 December 2015 - 06:11 AM

Hi there!
I got a problem that just recently started.
I've been gaming for very long without any problems at all.

Today I was playing my favourite game and BOOM - the sound goes bzzz and the computer restarts.
Try to start that game and several others with no luck at all. Same problem only now the screen goes all black with a buzzing sound, and the computer doesn't restart.
Updated my graphics drivers and ran SFC /scannow with some error - I will attach that file in the zip if it's of any help.
Ran BlueScreenViewer too and it says this:
 

121715-7015-01.dmp 2015-12-17 10:34:20 0x0000010e 00000000`0000002e ffffc001`0123f2d0 ffffc000`ff771e20 ffffd000`20322730 watchdog.sys watchdog.sys+3c3d x64 ntoskrnl.exe+14f4d0 C:\WINDOWS\Minidump\121715-7015-01.dmp 4 15 10240 354 240 2015-12-17 10:36:44

First bold: Caused by adress
Second bold: Crash Adress

I hope this helps a little.
Thanks

//Magnus

Attached Files


Edited by LambdaScorpii, 17 December 2015 - 01:43 PM.


BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:06:06 AM

Posted 18 December 2015 - 08:38 PM

Your UEFI/BIOS (version 3202) dates from 2012.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html


Both of the memory dumps blame video.

For starters please:

- download a fresh set of the latest, W10 compatible nVidia drivers

- uninstall the current video drivers

- install the freshly downloaded drivers

- monitor for further BSOD's

 

Also, please check the older drivers below - and see if you can update their program(s) to the latest, W10 compatible version

 

Analysis:
The following is for informational purposes only.
**************************Thu Dec 17 04:39:10.086 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121715-7406-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16590.amd64fre.th1_st1.151104-1714
System Uptime: 0 days 0:02:32.738
Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange+121 )
BugCheck 10E, {2e, ffffc000a9b05920, ffffc000b9320e20, ffffd0002039a730}
BugCheck Info: VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
Arguments:
Arg1: 000000000000002e, The subtype of the bugcheck:
Arg2: ffffc000a9b05920
Arg3: ffffc000b9320e20
Arg4: ffffd0002039a730
BUGCHECK_STR:  0x10e_2e
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x10e_2e_dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange
CPUID:        "Intel® Core™ i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3411
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z68-V PRO GEN3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 17 04:34:20.429 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121715-7015-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16590.amd64fre.th1_st1.151104-1714
System Uptime: 0 days 0:01:02.081
Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange+121 )
BugCheck 10E, {2e, ffffc0010123f2d0, ffffc000ff771e20, ffffd00020322730}
BugCheck Info: VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
Arguments:
Arg1: 000000000000002e, The subtype of the bugcheck:
Arg2: ffffc0010123f2d0
Arg3: ffffc000ff771e20
Arg4: ffffd00020322730
BUGCHECK_STR:  0x10e_2e
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x10e_2e_dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange
CPUID:        "Intel® Core™ i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3411
  BIOS Version                  3202
  BIOS Release Date             02/17/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z68-V PRO GEN3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Thu Dec 17 04:39:10.086 2015 (UTC - 5:00)**************************
btath_bus.sys               Thu Jun 24 02:17:43 2010 (4C22F887)
jraid.sys                   Tue Aug 10 05:28:44 2010 (4C611BCC)
mvxxmm.sys                  Fri Aug 27 05:49:03 2010 (4C778A0F)
mv91xx.sys                  Fri Aug 27 05:49:22 2010 (4C778A22)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
btfilter.sys                Thu Apr 24 23:01:52 2014 (5359D020)
e1i63x64.sys                Thu Mar 26 16:24:57 2015 (55146B19)
nvvad64v.sys                Wed Apr  1 10:36:50 2015 (551C0282)
nvhda64v.sys                Thu Apr 16 15:03:16 2015 (55300774)
NvStreamKms.sys             Fri Jun 12 10:10:46 2015 (557AE866)
RTKVHD64.sys                Tue Jun 16 06:55:05 2015 (55800089)
intelppm.sys                Thu Jul  9 23:12:59 2015 (559F383B)
nvlddmkm.sys                Tue Aug 25 09:41:50 2015 (55DC709E)
ssdevfactory.sys            Thu Sep 24 21:12:39 2015 (56049F87)
sshid.sys                   Tue Nov 10 16:17:58 2015 (56425F06)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 17 04:34:20.429 2015 (UTC - 5:00)**************************
mvusbews.sys                Fri Aug 31 02:30:55 2012 (50405A1F)
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=jraid.sys
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=mv91xx.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=ssdevfactory.sys
http://www.carrona.org/drivers/driver.php?id=sshid.sys
http://www.carrona.org/drivers/driver.php?id=mvusbews.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 LambdaScorpii

LambdaScorpii
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  

Posted 20 December 2015 - 06:26 AM

Hi there and thanks for your reply. I was going make the changes you suggested today. Turned on my computer, and no image on screen at all.
So my money is on some hardware failure. PSU or faulty graphics card.
I'll post back when I've had time to investigate.
Thanks anyway and have a great Christmas.

Edited by LambdaScorpii, 20 December 2015 - 06:27 AM.


#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:06:06 AM

Posted 21 December 2015 - 05:45 AM

As both memory dumps pointed at video - that'd be the place to start.

If you don't have another card to try - purchase one from a place that will accept a return if you don't need it.

Too bad this had to happen so close to Christmas - shopping here is crazy!

Good luck and a Merry Christmas to you!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users