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Please Help Diagnose


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3 replies to this topic

#1 hawaii24

hawaii24

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Posted 25 July 2006 - 04:33 PM

Hello, please let me know what I can remove on my computer.

By the way... I am getting excessive pop ups like no other! Arrrgg!! Please help. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 4:20:25 PM, on 7/25/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\v1201.exe
C:\Program Files\Common Files\{546D0D5F-0834-1033-0209-040804030001}\Update.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.microsoft.com/isapi/redir.dll?p...amp;ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.microsoft.com/isapi/redir.dll?p...amp;ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?p...amp;ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.microsoft.com/isapi/redir.dll?p...amp;ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.microsoft.com/isapi/redir.dll?p...amp;ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.mrfindalot.com/search.asp?si=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\System32\fwqnk.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,qrxrusi.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1102D029-4541-4630-85A7-E02E35E6F057} - C:\Program Files\Messenger\meboli.dll
O2 - BHO: web compressor - {23FB5ADD-DA37-4a40-9FC0-B0E2384CDE92} - C:\WINDOWS\System32\nsg4C.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: RieMon Class - {70F6A776-579A-4C95-BA88-134253907752} - C:\WINDOWS\System32\irsmaryr.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Ozbyq Class - {D623BC2F-A58D-4A75-A10D-CC244A702A35} - C:\WINDOWS\System32\xeymi.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ACTX1] C:\WINDOWS\v1201.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [irssyncd] C:\WINDOWS\System32\irssyncd.exe
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {1DB93715-3B60-43EE-93E6-279BB3E1DF76} (OCXDownloadChecker Control) - http://palmvidserver.dyndns.org:81/cam/cab...hecker_6110.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000881958} - http://69.56.176.75/webplugin.cab
O18 - Filter: text/html - {B5F86455-BF18-4E12-965A-6642A0AC0549} - C:\WINDOWS\System32\xeymi.dll
O20 - AppInit_DLLs: C:\WINDOWS\System32\wuauclt.dll C:\WINDOWS\System32\msdtc.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe

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#2 rookie147

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Posted 26 July 2006 - 06:46 AM

Hello hawaii24, and welcome to Bleeping Computer. My name is Charles and I will be helping you to clean up your computer.
Please give me some time to look over your log and I will get back to you as soon as possible.
Thanks,
Charles

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#3 rookie147

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Posted 27 July 2006 - 04:58 AM

Hello hawaii24, sorry for the delay in getting back to you..

You are running HijackThis from a temporary directory!

Please download the self-extracting version from the following link:

HijackThis Download Site

Save HijackThis_sfx to your desktop.

Double-click the file then click the Unzip button. Then close the Self-Extractor window.

Using My Computer/Windows Explorer, navigate to C:\Program Files\HijackThis and double click on HijackThis.exe to run it. If you would like to make a shortcut for your Desktop so it's more easily accessable, right click HijackThis.exe and choose Send To > Desktop (create shortcut).

Please run the extracted HijackThis.exe from now on. Delete any copies of HijackThis.zip that you have saved.
  • Download Brute Force Uninstaller to your C:\
  • Unzip it to a folder of its own (C:\BFU). So BFU should be on your root. In most cases this is C:\
  • Download qoofix.bat (rightclick on this link and choose save as)
  • Place qoofix.bat in your C:\BFU - folder. (Important!)
  • Doubleclick qoofix.bat, Close all browsers and explorer folders.
  • Choose option 1 (Qoolfix autofix) and follow the prompts.
  • Please be patient, it will take about five minutes.
  • After the PC has restarted please post another hijackthis log.
Thanks,
Charles

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#4 rookie147

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Posted 10 August 2006 - 05:19 AM

Due to lack of feedback, this topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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