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Task programming failure after BSod


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#1 FaustXXXVII

FaustXXXVII

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Posted 16 December 2015 - 11:37 AM

To indicate my problem I'm going to try to be as splicit and detailed as possible since the laptop I'm currently using is my main working device. If I lost it I don't know what I'm going to do.

 

Here I go: I was just playing Minecraft (no GTA V on ultra settings or another huge game), after some time playing normally without any problem my computer crashes and a BS flashes, It only lasted a few seconds and since I think this is the first time I saw one I didn't have enough time to see what was the error that might have caused it. Right after restarting, I set the laptop on "safe mode" to make sure no big damage was done to the computer. I didn't see any problem.

 

After restarting normally, I decided to read some info about BSod since I don't know anything about it besides that is something terrible for pc machines; just to make sure my computer only experienced a low failure and not a big break down. After a little time reading and seeing that there is no big problems whatsoever I decide to make a restauration point. This because I haven't make one since about a month ago when I had my laptop formated to remove win10 and make a general system cleanning of old files (I didn't perform the formating, it was a friend of mine).  HERE is where the things have a twist, a window concerning a certain task pops up saying it doesn't work or has beel altered, at this point I know for sure the typical window of this nature is the "BACKGROUNDCONFIGSURVERYOR" but when I do to check the task programmer is not only that little guy, but there is a list of at least 20 or more elements not working correctly. To what level this affects my laptop performance?

I use this computer for the unveristy and also for work, so I need to know. What happened and if there is a solution to this problem.

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#2 usasma

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Posted 17 December 2015 - 05:24 PM

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.  i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature.  If so, it's safe to disregard this caution.

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

Should you have problems with the perfmon report, please disregard it (I don't use it very much anyway).

Should the app lock up for more than 15 minutes while searching for Network information (it does this in my copy of W10), go ahead and kill the app. 
Then navigate to the Documents folder and zip up the 18 reports in the SysnativeFileCollectionApp folder - then upload that with your next post.

If that doesn't work, then you can try this new app (from a friend of mine):  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
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