My laptop stopped working this morning after i rebooted and installed realtek high definition drivers, the login screen shows but the font is different and after I type password the screen is black but cursor moves around.
When I try to bring up task manager while the screen is black, two white boxes show up and say cancel when I hover the mouse over them.
I tried system restore and it was successful but still have the same problem and also tried refreshing laptop but it says there was a problem trying to refresh pc. Also tried startup repair but that says couldn't repair.
The only thing that seems to work is the command prompt via bootable windows 8.1 usb and when i try the command "/chkdsk /r/ f" it says "Cannot lock current drive." then says may run if this volume is dismounted. Also when I tried "sfc /scannow" that says "There is a system repair pending which requires reboot to complete." have done that a few times already.
Pressing and holding F8 when rebooting doesn't get safe mode to show up either.(It doesn't show up in the troubleshoot menu but for one time for some reason it did and I chose Low resolution mode, now I can't get it to show up again).
Really would like to keep the files I have on there if possible.
Windows 8.1 64bit
NVIDIA GeForce GTX 860M 2 GB
4th Generation Intel Core i7 4700HQ (2.40 GHz)
8 GB Memory 1 TB HDD 8 GB SSD
Edited by bflt123, 15 December 2015 - 07:56 PM.