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Frequent and Seemingly Random Crashes


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#1 Nickolai

Nickolai

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Posted 15 December 2015 - 05:01 PM

Hi! One of my PCs has been randomly hard rebooting (not sure if that's the proper term - it just goes black with no shutdown process). When it tries to restart, it usually freezes at either the BIOS splash screen or the windows loading screen. IF it happens to make it back to Windows, my USB Wi-Fi adapter doesn't work until I restart it again. So the reboot is never successful. At first, it only happened in Steam games. Then all 3d games. Then fullscreen YouTube. Now, just while browsing the web or using regular desktop applications. Windows update has been hanging and will not successfully update, have not been able to figure that one out, either. Updated sound and video drivers, as well as BIOS. Have tested the HDD as well as the RAM. I don't know what else to do. Any suggestions or advice would be much appreciated!

 

------------------------

 

· OS - Windows 7

· x86

· Vista was original OS

· Purchased Windows 7 Ultimate

· BIOS was 2007 and it's a Vista machine so that sounds about right

· Full system wipe and clean install a few months ago.

 

· Intel E 2180

· Nvidia GeForce GT 430

· Asus "Benicia" (model no. - ipibl-lb)

· Logisys 480w (recently replaced, however problem existed before)

 

· HP

· a6342p

· Desktop

Attached Files



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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 16 December 2015 - 06:49 AM

Your UEFI/BIOS (version 5.43) dates from 2009.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 190 Windows Update hotfixes installed.  Most systems with SP1 have 350 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

You have a NETGEAR WNA3100 N300 Wireless USB Adapter (it's driver dates from 2/4/2015 - but the scmndisp.sys driver it also uses dates from 2011):

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


The 2 memory dumps point to hardware and video.  As such the first thing to suspect is the video card.

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please start with the video tests.

Post back with the results and we'll move on from there.

 

 

Analysis:
The following is for informational purposes only.
**************************Tue Dec 15 14:49:53.501 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121515-27768-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: 7601.18741.x86fre.win7sp1_gdr.150202-1526
System Uptime: 0 days 0:00:10.452
Probably caused by : GenuineIntel
BugCheck 124, {0, 86edb8fc, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 86edb8fc, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 10 14:46:32.810 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121015-26582-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: 7601.18741.x86fre.win7sp1_gdr.150202-1526
System Uptime: 0 days 0:23:23.760
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+80172a )
BugCheck 116, {858c0128, 92c3d72a, c000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: 858c0128, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 92c3d72a, The pointer into responsible device driver module (e.g. owner tag).
Arg3: c000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
CPUID:        "Intel® Pentium® Dual  CPU  E2180  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1999
  BIOS Version                  5.15   
  BIOS Release Date             12/31/2007
  Manufacturer                  HP-Pavilion
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  GX776AA-ABA a6342p
  Baseboard Product             Benicia
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Tue Dec 15 14:49:53.501 2015 (UTC - 5:00)**************************
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
iaStorV.sys                 Thu Jun 10 20:45:02 2010 (4C11870E)
scmndisp.sys                Fri May 27 06:28:44 2011 (4DDF7CDC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 10 14:46:32.810 2015 (UTC - 5:00)**************************
mdmxsdk.sys                 Mon Jun 19 17:26:59 2006 (449716A3)
HSX_DP.sys                  Fri Feb 13 15:56:27 2009 (4995DE7B)
HSX_CNXT.sys                Fri Feb 13 15:57:25 2009 (4995DEB5)
HSXHWBS2.sys                Fri Feb 13 15:58:27 2009 (4995DEF3)
Rt86win7.sys                Thu Feb 26 04:04:22 2009 (49A65B16)
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
RTKVHDA.sys                 Tue Aug  4 05:48:13 2009 (4A7803DD)
bcmwlhigh6.sys              Tue Apr 19 03:12:42 2011 (4DAD35EA)
nvhda32v.sys                Thu Nov 28 08:37:50 2013 (5297472E)
nvlddmkm.sys                Wed Jul  2 13:42:25 2014 (53B44481)
mbam.sys                    Tue Aug 11 13:35:14 2015 (55CA3252)
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys
http://www.carrona.org/drivers/driver.php?id=HSX_DP.sys
http://www.carrona.org/drivers/driver.php?id=HSX_CNXT.sys
http://www.carrona.org/drivers/driver.php?id=HSXHWBS2.sys
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
http://www.carrona.org/drivers/driver.php?id=bcmwlhigh6.sys
http://www.carrona.org/drivers/driver.php?id=nvhda32v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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