Hello, the Windows forum topic concerned my needing to get rid of a piece of non-security software in its entirety. After using the proprietary tool and manually deleting all I could find, I thought that was the end of it. Recently, I discovered a piece of this software was still there, in a hidden folder, and I couldn't unhide or access it. The advice from the other topic was very well-meaning, but knowing my situation best, I opted for a system refresh.
Following the refresh, there were some weird and funny issues, namely black screen with the name of my online shield across the top when restarting, off-center graphics, and other anomalies. After enabling my online shield and Windows Defender, went online intending only to quickly grab my firewall key. Within literally 2 seconds of opening Internet Explorer to the default homepage (I hadn't changed this yet), an exploit was blocked and the issue recorded in Event Viewer. Closed browser at once and ran ESET, and while this was running, it occurred to me I'd neglected to install some 190 Windows updates (for the love of MIKE) before going online. After an eternity of Windows updates and scans, I am asking for review of the reports-- naturally, I'm concerned about the above issues and whether something is lurking around that hasn't been detected yet. By the way, the hidden file was eliminated. Thank you!