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Hello and how do I post in Virus, Trojan, Spyware, and Malware Removal Logs?


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#1 Draghy

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Posted 15 December 2015 - 09:08 AM

I'm here because of some nasty sysmon.exe infection but it seems I don't have the permission to start a topic there. Why is that? I need to get this fixed fast before it gets worse.



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#2 Sintharius

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Posted 15 December 2015 - 09:21 AM

:welcome: to Bleeping Computer!

My guess that something in your logs triggered the forum's spam filter - try attaching the logs instead of pasting them, and see if that works.

#3 buddy215

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Posted 15 December 2015 - 09:23 AM

Welcome to BC !

 

Perhaps you were trying to post in another member's topic which is not allowed.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


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