Posted 25 July 2006 - 02:28 PM
What's happening is that the computer will start, bring up the loading screen for windows, but instead of going to the user-choice screen where you can choose what user you want to log in as, it will go to a black screen with nothing on it. We've tried going in to safe mode, but it still starts normally, only with a black screen. And, when I say black screen, you can see "Safe Mode" in all four corners and you can move the mouse around and the pointer will move. It's really annoying, truthfully because it won't bring up the command prompt with DOS. I could fix it if I could get that to come up, but it just won't come up.