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Virus affected printer


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6 replies to this topic

#1 Franknitti

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Posted 13 December 2015 - 11:46 PM

I got a virus and after removal my computer stopped communicating with my printer printer is on network and works wirelessly wirh other computers but mine can not find it mine will work when connected to printer with usb any one have any ideas i have tryed all my fixes

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum. ~ Animal

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#2 boopme

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Posted 14 December 2015 - 02:05 PM

Hello, what tools did you run? What is your Browser and Operating system?

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Franknitti

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Posted 14 December 2015 - 03:44 PM

Oh have chrome mazzila and edge

#4 Franknitti

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Posted 14 December 2015 - 03:45 PM

I ran malware bytes windows defender also went threw and deleated differnt files it put in computer i have windows 10 ty for ur response will give it a shot this evening

#5 boopme

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Posted 14 December 2015 - 09:22 PM

Be good to see the Mini log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Franknitti

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Posted 14 December 2015 - 11:58 PM

MiniToolBox by Farbar Version: 02-11-2015
Ran by frank (administrator) on 14-12-2015 at 22:41:24
Running from "C:\Users\frank\Downloads"
Microsoft Windows 10 Pro (X64)
Model: Satellite C55D-A Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek RTL8188EE Wireless LAN 802.11n PCI-E NIC = Wi-Fi (Connected)
TAP-Windows Adapter V9 = Ethernet 2 (Media disconnected)
TAP-Win32 Adapter OAS = Ethernet 10 (Media disconnected)
TAP-Win32 Adapter OAS = Ethernet 7 (Media disconnected)
TAP-Windows Adapter V9 = Ethernet 4 (Media disconnected)
TAP-Win32 Adapter OAS = Ethernet 5 (Media disconnected)
TAP-Win32 Adapter OAS = Ethernet 3 (Media disconnected)
TAP-Win32 Adapter OAS = Ethernet 8 (Media disconnected)
TAP-Windows Adapter V9 = Ethernet 9 (Media disconnected)
TAP-Win32 Adapter OAS = Ethernet 6 (Media disconnected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : franks
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-8C-FA-67-50-27
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 26-FD-52-E3-F5-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 24-FD-52-E3-F5-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188EE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 24-FD-52-E3-F5-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2601:243:303:3d80:26fd:52ff:fee3:f50e(Preferred)
Lease Obtained. . . . . . . . . . : Sunday, December 13, 2015 7:51:41 PM
Lease Expires . . . . . . . . . . : Wednesday, December 16, 2015 3:37:07 AM
Link-local IPv6 Address . . . . . : fe80::990a:ff11:841b:a99c%7(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 13, 2015 7:51:40 PM
Lease Expires . . . . . . . . . . : Monday, December 21, 2015 10:36:47 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 354745682
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-79-71-76-00-8C-FA-67-50-27
DNS Servers . . . . . . . . . . . : 2001:558:feed::1
2001:558:feed::2
75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-62-C5-D2-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter OAS #4
Physical Address. . . . . . . . . : 00-FF-31-01-A3-C8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9 #2
Physical Address. . . . . . . . . : 00-FF-65-33-6D-12
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 5:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter OAS #3
Physical Address. . . . . . . . . : 00-FF-B4-A3-10-7B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter OAS #6
Physical Address. . . . . . . . . : 00-FF-53-EE-5C-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter OAS #2
Physical Address. . . . . . . . . : 00-FF-C9-A3-2D-4F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 8:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter OAS #5
Physical Address. . . . . . . . . : 00-FF-3D-41-90-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9 #3
Physical Address. . . . . . . . . : 00-FF-69-2A-6F-58
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter OAS
Physical Address. . . . . . . . . : 00-FF-A2-4B-DF-46
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 2001:558:feed::1


Pinging google.com [216.58.216.206] with 32 bytes of data:
Reply from 216.58.216.206: bytes=32 time=30ms TTL=55
Reply from 216.58.216.206: bytes=32 time=12ms TTL=55

Ping statistics for 216.58.216.206:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 30ms, Average = 21ms
Server: UnKnown
Address: 2001:558:feed::1


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=54ms TTL=48
Reply from 98.139.183.24: bytes=32 time=42ms TTL=48

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 54ms, Average = 48ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
===========================================================================
Interface List
9...00 8c fa 67 50 27 ......Realtek PCIe FE Family Controller
5...26 fd 52 e3 f5 0e ......Microsoft Wi-Fi Direct Virtual Adapter
2...24 fd 52 e3 f5 0e ......Microsoft Wi-Fi Direct Virtual Adapter #2
7...24 fd 52 e3 f5 0e ......Realtek RTL8188EE Wireless LAN 802.11n PCI-E NIC
10...00 ff 62 c5 d2 ac ......TAP-Windows Adapter V9
4...00 ff 31 01 a3 c8 ......TAP-Win32 Adapter OAS #4
11...00 ff 65 33 6d 12 ......TAP-Windows Adapter V9 #2
19...00 ff b4 a3 10 7b ......TAP-Win32 Adapter OAS #3
8...00 ff 53 ee 5c 89 ......TAP-Win32 Adapter OAS #6
23...00 ff c9 a3 2d 4f ......TAP-Win32 Adapter OAS #2
6...00 ff 3d 41 90 01 ......TAP-Win32 Adapter OAS #5
12...00 ff 69 2a 6f 58 ......TAP-Windows Adapter V9 #3
18...00 ff a2 4b df 46 ......TAP-Win32 Adapter OAS
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.1 10.0.0.8 25
10.0.0.0 255.255.255.0 On-link 10.0.0.8 281
10.0.0.8 255.255.255.255 On-link 10.0.0.8 281
10.0.0.255 255.255.255.255 On-link 10.0.0.8 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.0.0.8 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.0.0.8 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
7 281 2601:243:303:3d80:26fd:52ff:fee3:f50e/128
On-link
7 281 fe80::/64 On-link
7 281 fe80::990a:ff11:841b:a99c/128
On-link
1 306 ff00::/8 On-link
7 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/14/2015 10:38:48 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRANKS)
Description: Activation of app Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy!App failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/14/2015 10:38:08 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRANKS)
Description: Activation of app Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy!App failed with error: -2147023169 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/14/2015 10:37:20 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRANKS)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/13/2015 09:30:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1797

Error: (12/13/2015 09:30:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1797

Error: (12/13/2015 09:30:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/13/2015 09:16:38 PM) (Source: Application Hang) (User: )
Description: The program mmc.exe version 10.0.10586.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 1e54

Start Time: 01d1361db0448ef8

Termination Time: 57

Application Path: C:\Windows\System32\mmc.exe

Report Id: 1026d6c4-a211-11e5-bf27-008cfa675027

Faulting package full name:

Faulting package-relative application ID:

Error: (12/13/2015 08:01:57 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRANKS)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/13/2015 08:01:41 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRANKS)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/13/2015 08:00:52 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: FRANKS)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.


System errors:
=============
Error: (12/14/2015 10:38:48 PM) (Source: DCOM) (User: FRANKS)
Description: Windows.Security.Authentication.Web.Core.BackgroundGetTokenTask.ClassId.WebAccountProvider

Error: (12/13/2015 09:30:16 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/13/2015 08:25:49 PM) (Source: DCOM) (User: FRANKS)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}franksfrankS-1-5-21-2742622041-1994490711-2676363917-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742

Error: (12/13/2015 07:51:38 PM) (Source: Service Control Manager) (User: )
Description: The BstHdDrv service failed to start due to the following error:
%%2

Error: (12/13/2015 07:51:38 PM) (Source: Service Control Manager) (User: )
Description: The BstHdAndroidSvc service depends on the BstHdDrv service which failed to start because of the following error:
%%2

Error: (12/13/2015 07:51:38 PM) (Source: Service Control Manager) (User: )
Description: The BstHdDrv service failed to start due to the following error:
%%2

Error: (12/13/2015 07:50:11 PM) (Source: DCOM) (User: FRANKS)
Description: NLInternal.SharedRecoActivation

Error: (12/13/2015 07:50:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Sync Host_6d4ae5 service to connect.

Error: (12/13/2015 07:50:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the User Data Storage_6d4ae5 service to connect.

Error: (12/13/2015 07:50:08 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Data Storage_6d4ae5 service, but this action failed with the following error:
%%1056


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
Date: 2015-12-10 09:33:52.503
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-12-10 03:34:36.830
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-12-08 22:44:21.556
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-12-08 03:36:39.241
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-12-07 13:41:09.753
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-12-01 20:23:28.465
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-12-01 20:07:00.237
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-11-30 04:03:44.642
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-11-30 03:51:56.375
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-11-30 03:08:56.417
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.5.41372 - BitTorrent Inc.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Illustrator CS6 (HKLM-x32\...\{4869414E-7AEA-4C8E-BE1C-8D40977FD517}) (Version: 16.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.13) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.13 - Adobe Systems Incorporated)
Amazon.com Kindle Fire (HKLM\...\Kindle Fire Drivers) (Version: - )
AMD Catalyst Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
AMD Catalyst Install Manager (HKLM\...\{1FBC4ED4-5AFF-C237-A786-815BFA7BF728}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon MP Navigator EX 2.0 (HKLM-x32\...\MP Navigator EX 2.0) (Version: - )
Canon MP480 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP480_series) (Version: - )
Canon MP480 series User Registration (HKLM-x32\...\Canon MP480 series User Registration) (Version: - )
Canon Utilities Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: - )
Canon Utilities My Printer (HKLM-x32\...\CanonMyPrinter) (Version: - )
Canon Utilities Solution Menu (HKLM-x32\...\CanonSolutionMenu) (Version: - )
CGS17_Setup_x64 (HKLM\...\{83646B67-A878-4E95-BB4B-AF4A6E61F28C}) (Version: 17.0 - Corel Corporation) Hidden
CopyTrans Suite Remove Only (HKCU\...\CopyTrans Suite) (Version: 2.37 - WindSolutions)
Corel Graphics - Windows Shell Extension (HKLM\...\_{4AB916EE-ABA8-4079-9889-745798B6D809}) (Version: 17.0.0.491 - Corel Corporation)
Corel Graphics - Windows Shell Extension (HKLM\...\{4AB916EE-ABA8-4079-9889-745798B6D809}) (Version: 17.0.491 - Corel Corporation) Hidden
Corel Graphics - Windows Shell Extension 32 Bit (HKLM\...\{FD4A43CE-ABAE-4161-83AC-314A3C804F42}) (Version: 17.0.491 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Capture (x64) (HKLM\...\{2C91CB9D-323D-43E5-A433-229B71CFB773}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Common (x64) (HKLM\...\{9178F0A8-B6F6-4DA7-AD63-317CC4875F4B}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Connect (x64) (HKLM\...\{BD036E95-A9CD-4DED-B744-95AB1DCAFF0C}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Custom Data (x64) (HKLM\...\{5162E418-BB43-4C8F-ACD6-069645EF98C3}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Draw (x64) (HKLM\...\{2C0DDC74-5234-43DD-BB5A-0645B8FE5289}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - EN (x64) (HKLM\...\{3BB8EB77-737B-4B32-BAB9-08C7110C46BD}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Filters (x64) (HKLM\...\{D10A5CFA-FE33-4F06-AE37-554604F00A52}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - FontNav (x64) (HKLM\...\{5406029B-67AD-4F8E-9F2D-F1959CD9CD86}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - IPM Content (x64) (HKLM\...\{EF44BCCD-13F9-4974-862C-CCFAF43EE082}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - IPM T (x64) (HKLM\...\{13179AB2-69FD-459B-800F-81865A501AD4}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - PHOTO-PAINT (x64) (HKLM\...\{C922F325-DD52-4E22-B204-431A06E63E51}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Photozoom Plugin (x64) (HKLM\...\{1A73168F-5983-46A6-AAAB-FD83BC231E02}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Redist (x64) (HKLM\...\{C57EDB5A-AC8E-4E03-9F1A-DC013A2BB9B2}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Setup Files (x64) (HKLM\...\{5CB73140-806C-42C6-A05A-1AFD0E92DEB5}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - VBA (x64) (HKLM\...\{5672E0DC-7489-4EAC-8CFD-E01B3868FCB5}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - VideoBrowser (x64) (HKLM\...\{966996DC-D67C-40E3-8BD4-31FA0F093571}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 - Writing Tools (x64) (HKLM\...\{D63404AC-C2F1-4B3D-96EA-9727AC9D994C}) (Version: 17.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X7 (64-Bit) (HKLM\...\_{5CB73140-806C-42C6-A05A-1AFD0E92DEB5}) (Version: 17.0.0.491 - Corel Corporation)
CyberGhost 5 (HKLM\...\CyberGhost 5_is1) (Version: - CyberGhost S.R.L.)
DTS Sound (HKLM-x32\...\{793B70D2-41E9-46AB-9DDC-B34C99D07DB5}) (Version: 1.02.4100 - DTS, Inc.)
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.3.0 - SEIKO EPSON CORPORATION)
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson E-Web Print (HKLM-x32\...\{6BF9F374-EC67-4808-A90C-F127DE6D989D}) (Version: 1.23.0000 - SEIKO EPSON CORPORATION)
EPSON Printer Finder (HKLM-x32\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - Seiko Epson Corporation)
EPSON WF-2540 Series Printer Uninstall (HKLM\...\EPSON WF-2540 Series) (Version: - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
FLAC to MP3 Converter 6.1.9.a (HKLM-x32\...\DD4F47DF-6540-4BDA-BEAD-2B19250B0C48_is1) (Version: - Accmeware Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 47.0.2526.80 - Google Inc.)
Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
Intel® C++ Redistributables for Windows* on Intel® 64 (HKLM-x32\...\{D2437C5C-2D8C-40D2-8059-689AD7239FA3}) (Version: 11.1.048 - Intel Corporation)
JRiver Media Center 19 (HKLM-x32\...\Media Center 19) (Version: 19 - J. River, Inc.)
LTCM Client (HKLM-x32\...\LTCM Client) (Version: - Leader Technologies Inc.)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: - )
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2012 (HKLM-x32\...\{89ca2a32-2b52-4595-8dfd-6fe4757958d0}) (Version: 11.0.51108 - Microsoft Corporation)
Mozilla Firefox 28.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 28.0 (x86 en-US)) (Version: 28.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 28.0 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: - )
Nero 2014 (HKLM-x32\...\{F384C1E1-3A16-4073-95C3-7271FE0ED4C2}) (Version: 15.0.02200 - Nero AG)
Pacote de Idiomas do Microsoft Visual Studio Tools for Applications 2012 x64 Hosting Support - PTB (HKLM\...\{E237254B-36A1-3D27-815E-B37C13BE0796}) (Version: 11.0.51108 - Microsoft Corporation) Hidden
Pacote de Idiomas do Microsoft Visual Studio Tools for Applications 2012 x86 Hosting Support - PTB (HKLM-x32\...\{03077B58-6ACF-32CA-B42A-EAA458C295A1}) (Version: 11.0.51108 - Microsoft Corporation) Hidden
PDF Settings CS6 (HKLM-x32\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Prerequisite installer (HKLM-x32\...\{5909A89E-C97F-407C-AE2B-47BDED86BF5D}) (Version: 15.0.0005 - Nero AG) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7535 - Realtek Semiconductor Corp.)
Smart Switch (HKLM-x32\...\{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.0.15111.12 - Samsung Electronics Co., Ltd.) Hidden
Smart Switch (HKLM-x32\...\InstallShield_{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.0.15111.12 - Samsung Electronics Co., Ltd.)
Software Updater (HKLM-x32\...\{8DBC5A0A-31C4-46C7-B252-6B593EA11A87}) (Version: 4.3.7 - SEIKO EPSON CORPORATION)
SpyHunter 4 (HKLM-x32\...\SpyHunter) (Version: 4.20.9.4533 - Enigma Software Group, LLC)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.16.3 - Synaptics Incorporated)
TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )
TOSHIBA Audio Enhancement (HKLM\...\{1515F5E3-29EA-4CD1-A981-032D88880F09}) (Version: 2.0.15.4 - Toshiba Corporation)
TOSHIBA Desktop Assist (HKLM\...\{C4CDCEF0-0A7A-4425-887C-33E39533D758}) (Version: 1.03.08.6402 - Toshiba Corporation)
TOSHIBA eco Utility (HKLM\...\{72EFCFA8-3923-451D-AF52-7CE9D87BC2A1}) (Version: 3.0.0.6406 - Toshiba Corporation)
TOSHIBA Function Key (HKLM\...\{16562A90-71BC-41A0-B890-D91B0C267120}) (Version: 1.1.0002.6401 - Toshiba Corporation)
TOSHIBA Service Station (HKLM\...\{FBFCEEA5-96EA-4C8E-9262-43CBBEBAE413}) (Version: 2.6.8 - Toshiba Corporation)
Vector Magic (HKLM-x32\...\Vector Magic) (Version: 1.14 - Vector Magic, Inc.)
Windows Driver Package - Amazon.com (WinUSB) KindleFireUsbDeviceClass (08/20/2012 1.0.0000.00000) (HKLM\...\289137531F7C014BF296EFFBFC7E3748A293FEE9) (Version: 08/20/2012 1.0.0000.00000 - Amazon.com)
Языковой пакет для поддержки размещения набора средств Microsoft Visual Studio Tools для работы с приложениями 2012 (x64) - RUS (HKLM\...\{25FB53C5-BE4C-3B6C-A0C9-D49A39227E1E}) (Version: 11.0.51108 - Microsoft Corporation) Hidden
Языковой пакет для поддержки размещения набора средств Microsoft Visual Studio Tools для работы с приложениями 2012 (x86) - RUS (HKLM-x32\...\{68DC347D-C1C0-3DE2-A53E-CCC71DA53E57}) (Version: 11.0.51108 - Microsoft Corporation) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 63%
Total physical RAM: 3658.26 MB
Available physical RAM: 1317.85 MB
Total Virtual: 4298.26 MB
Available Virtual: 1699.02 MB

========================= Partitions: =====================================

1 Drive c: (TI10664800H) (Fixed) (Total:582.57 GB) (Free:156.43 GB) NTFS

========================= Users: ========================================

User accounts for \\FRANKS

Administrator DefaultAccount frank
Guest


**** End of log ****

#7 boopme

boopme

    To Insanity and Beyond


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Posted 15 December 2015 - 12:33 PM

Looks like there is pirated software and I cannot fix this.. you may try..

Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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