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repeated screen freezes + AMD successful recovery warning message


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#1 meemoe_uk

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Posted 13 December 2015 - 03:19 PM

new PC.

 

warning : " Display driver amdkmdap stopped responding and has successfully recovered. "

 

screen freezes , goes blank, then usually recovers after 5 seconds to 10 seconds. Sometimes hard crashes.

my event viewer has over 30 of these warnings in the last 2 weeks.

 

also many graphics glitches : fraction of second freezes,  flash video media corupting badly and often.

 

my spec : http://speccy.piriform.com/results/3gRVaKEx1M5Vy0KMh23qdnJ

 

I've read elsewhere that its caused by the power supply. My GPU requires a high quality suppy and the PSU can't manage it.

my PSU is a corsair CX600 , which is rated in poor tier in tom's hardware lists.

 

thanks in advance for any help.

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Edited by meemoe_uk, 13 December 2015 - 03:20 PM.


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#2 Captain_Chicken

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Posted 14 December 2015 - 08:22 AM

Your psu should be plenty for that system. Do you get the same problems off of integrated graphics? When did this problem start?

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#3 dc3

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Posted 14 December 2015 - 10:17 AM

This looks like a driver problem.  Download the graphics driver from AMD Radeon R7 website.

 

In Safe Mode uninstall the old driver, then install the new driver.


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#4 meemoe_uk

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Posted 14 December 2015 - 03:21 PM

I uninstalled the existing driver, and downloaded the new driver from http://support.amd.com/en-us/download/auto-detect-tool but i couldn't install the new one. The auto-install program didn't work, and I couldn't find any manual option to reinstall it via windows.

 

the glitchs have already gone from flash player. too early to see if the crashes have stopped.

 

pic is the error message from the auto-install program

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#5 dc3

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Posted 15 December 2015 - 09:23 AM

Please run the Speccy again.


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#6 meemoe_uk

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Posted 15 December 2015 - 06:10 PM

It ok, after 2nd reboot it seems some startup procedure installed all the drivers correctly.

Now everything works.

 

Thanks






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