Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

New Computer. Ran driver installer - device still shows no driver?


  • Please log in to reply
9 replies to this topic

#1 steadychiefing

steadychiefing

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:57 AM

Posted 13 December 2015 - 02:22 PM

Hi everyone. I just bought myself a new barebones computer and it doesn't have the driver for the ETHERNET CONNECTION or the USB WIFI ADAPTER I purchased for it.

 

The problem here is that I ran the installer for the WIFI adapter (right off of the CD that it came with) and restart the computer as instructed, but after restarting the WIFI adapter still shows that it has no driver in the device manager.

 

I took like 4-5 screenshots of what I am seeing on my computer to try and make this easier to solve. (Please view attached files)

 

I don't understand why the installer for the driver wouldn't naturally connect the driver with the device that it was meant for?

 

I am on my laptop right now, but can't connect to the internet with my new desktop because there is no Ethernet driver and my WIFI driver apparently isn't correlating with the device it was meant for.

 

Please help someone .....

Attached Files


Edited by steadychiefing, 13 December 2015 - 02:23 PM.


BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 24,312 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:57 AM

Posted 13 December 2015 - 02:54 PM

Hello, and Welcome to BC

Right click each device in Device Manager. Select Properties. Under the Details tab select Hardware Ids. Copy and post the first line from each device.

 

Is Windows 7 32bit or 64bit?


Edited by JohnC_21, 13 December 2015 - 02:56 PM.


#3 steadychiefing

steadychiefing
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:57 AM

Posted 13 December 2015 - 03:10 PM

Thanks for the timely response. Appreciate the help. Here we are.

 

USB\VID_0BDA&PID_818B&REV_0200     = WIFI ADAPTER

PCI\VEN_10EC&DEV_8168&SUBSYS_81161019&REV_0C   = ETHERNET ADAPTER
 



#4 JohnC_21

JohnC_21

  • Members
  • 24,312 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:57 AM

Posted 13 December 2015 - 03:25 PM

For Ethernet go here and download. Still verifying the Wireless driver. 

 

Win7 and Server 2008 R2 Auto Installation Program (SID:1779116)
7.097 2015/11/25 9637k
 
Edit: Do you have a motherboard make and model. You can get it using CPUz under the Mainboard tab.
 

Edited by JohnC_21, 13 December 2015 - 03:39 PM.


#5 steadychiefing

steadychiefing
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:57 AM

Posted 13 December 2015 - 03:51 PM

 

For Ethernet go here and download. Still verifying the Wireless driver. 

 

Win7 and Server 2008 R2 Auto Installation Program (SID:1779116)
7.097 2015/11/25 9637k
 
Edit: Do you have a motherboard make and model. You can get it using CPUz under the Mainboard tab.
 

 

 

 

The Ethernet driver worked like a charm. Now I just need that WIFI adapter to work.

 

Motherboard make is ECS

Model is A55F2-M4

 

Thanks again for your help.


Edited by steadychiefing, 13 December 2015 - 03:51 PM.


#6 JohnC_21

JohnC_21

  • Members
  • 24,312 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:57 AM

Posted 13 December 2015 - 04:12 PM

I went to the Motherboard support site and a Wireless driver was not offered.  This was a card that most likely was added. I found a driver here by ASUS that has the same Vendor and Device ID. It may or may not work for you. Click on the Hard drive icon and provide a junk email address. 

 

The chipset is Realtek but not a common one. It's not even available on the Realtek site.

 

Edit: Is this a WIFI card on the motherboard or a USB dongle?


Edited by JohnC_21, 13 December 2015 - 04:17 PM.


#7 steadychiefing

steadychiefing
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:57 AM

Posted 13 December 2015 - 04:26 PM

I will give that link a shot and let you know how it works.

 

The WIFI card is a USB dongle purchased from eBay.

 

http://www.ebay.com/itm/191397446409

 

That is the one right there.

 

It came with a driver installer CD, but I ran the installer and it didn't do anything for the WIFI adapter. The device still showed up as "other devices" and with no driver when I looked in "Device Manager."

 

Not sure why they would send me an installer that doesn't work for the device.


Edited by steadychiefing, 13 December 2015 - 04:27 PM.


#8 JohnC_21

JohnC_21

  • Members
  • 24,312 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:57 AM

Posted 13 December 2015 - 04:36 PM

Sometimes the generic USB dongles driver disks can be bad. If the driver I posted does not work then see if you can update the driver over the Internet using your Ethernet connection. Is the driver on the CD for the wireless a zip file or exe?



#9 steadychiefing

steadychiefing
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:57 AM

Posted 13 December 2015 - 04:47 PM

It worked!

The driver you linked to me worked!

Thank you for all of your help JohnC_21.

God bless your soul .... you saved me hours and hours of frusteration.

You are awesome!



#10 JohnC_21

JohnC_21

  • Members
  • 24,312 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:57 AM

Posted 13 December 2015 - 04:50 PM

No problem, glad I could help and thanks for the update.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users