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Still Getting Application Error after Win 10 Upgrade


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26 replies to this topic

#1 GrymReaper

GrymReaper

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  • Local time:03:27 AM

Posted 13 December 2015 - 10:05 AM

For a while now I have been getting the following error:

 

"The application was unable to start correctly (0xc000007b).  Click OK to close the application." 

 

Well I finally had some time to upgrade to Win10, and I thought that all these errors would disappear.  Well they have not.  And while my personal jury is still out there on Win10, I was hoping someone could help me out to put this error to rest once and for all.

 

Thanks in advance!

 



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#2 Aura

Aura

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Posted 16 December 2015 - 10:20 AM

Hi GrymReaper :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Winsock Entries;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      OQmAcqS.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 GrymReaper

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Posted 17 December 2015 - 09:24 AM

Thanks Aura, sorry for the slow reply.  here is the MTB log:

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Chris (administrator) on 17-12-2015 at 09:24:10
Running from "C:\Users\Chris\Desktop"
Microsoft Windows 10 Home  (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: localhost:8080

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Local Area Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Chris-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.ct.comcast.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : hsd1.ct.comcast.net
   Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
   Physical Address. . . . . . . . . : 48-5B-39-45-1B-6D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:198:102:e0f2::4445(Preferred)
   Lease Obtained. . . . . . . . . . : Thursday, December 17, 2015 9:14:09 AM
   Lease Expires . . . . . . . . . . : Sunday, December 20, 2015 5:11:15 PM
   IPv6 Address. . . . . . . . . . . : 2601:198:102:e0f2:d5f2:b9b3:7197:aab6(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:198:102:e0f2:21c7:a814:2ec2:23b9(Preferred)
   Link-local IPv6 Address . . . . . : fe80::d5f2:b9b3:7197:aab6%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.199(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, December 17, 2015 9:14:08 AM
   Lease Expires . . . . . . . . . . : Thursday, December 24, 2015 9:14:08 AM
   Default Gateway . . . . . . . . . : fe80::2cab:a4ff:fe4c:f12e%3
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 239622969
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-4D-B0-BF-48-5B-39-45-1B-6D
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hsd1.ct.comcast.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.ct.comcast.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:c74:1a0d:b814:8af2(Preferred)
   Link-local IPv6 Address . . . . . : fe80::c74:1a0d:b814:8af2%4(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 134217728
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-4D-B0-BF-48-5B-39-45-1B-6D
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:4006:80b::1005
      173.194.123.46
      173.194.123.40
      173.194.123.41
      173.194.123.33
      173.194.123.32
      173.194.123.36
      173.194.123.35
      173.194.123.37
      173.194.123.34
      173.194.123.39
      173.194.123.38


Pinging google.com [2607:f8b0:4006:80f::200e] with 32 bytes of data:
Reply from 2607:f8b0:4006:80f::200e: time=27ms
Reply from 2607:f8b0:4006:80f::200e: time=29ms

Ping statistics for 2607:f8b0:4006:80f::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 29ms, Average = 28ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      2001:4998:44:204::a7
      98.138.253.109
      98.139.183.24
      206.190.36.45


Pinging yahoo.com [2001:4998:58:c02::a9] with 32 bytes of data:
Reply from 2001:4998:58:c02::a9: time=56ms
Reply from 2001:4998:58:c02::a9: time=58ms

Ping statistics for 2001:4998:58:c02::a9:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 56ms, Maximum = 58ms, Average = 57ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  3...48 5b 39 45 1b 6d ......Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
  1...........................Software Loopback Interface 1
  2...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  4...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1       10.0.0.199     10
         10.0.0.0    255.255.255.0         On-link        10.0.0.199    266
       10.0.0.199  255.255.255.255         On-link        10.0.0.199    266
       10.0.0.255  255.255.255.255         On-link        10.0.0.199    266
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link        10.0.0.199    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link        10.0.0.199    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  3    266 ::/0                     fe80::2cab:a4ff:fe4c:f12e
  1    306 ::1/128                  On-link
  4    306 2001::/32                On-link
  4    306 2001:0:5ef5:79fb:c74:1a0d:b814:8af2/128
                                    On-link
  3    266 2601:198:102:e0f2::/64   On-link
  3    266 2601:198:102:e0f2::4445/128
                                    On-link
  3    266 2601:198:102:e0f2:21c7:a814:2ec2:23b9/128
                                    On-link
  3    266 2601:198:102:e0f2:d5f2:b9b3:7197:aab6/128
                                    On-link
  3    266 fe80::/64                On-link
  4    306 fe80::/64                On-link
  4    306 fe80::c74:1a0d:b814:8af2/128
                                    On-link
  3    266 fe80::d5f2:b9b3:7197:aab6/128
                                    On-link
  1    306 ff00::/8                 On-link
  3    266 ff00::/8                 On-link
  4    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/16/2015 05:09:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: dwmcore.dll, version: 10.0.10586.0, time stamp: 0x5632d2f6
Exception code: 0xc0000602
Fault offset: 0x00000000000d07f5
Faulting process id: 0x1bd8
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (12/16/2015 03:26:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: dwmcore.dll, version: 10.0.10586.0, time stamp: 0x5632d2f6
Exception code: 0xc0000602
Fault offset: 0x00000000000d07f5
Faulting process id: 0x1604
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (12/16/2015 02:07:38 PM) (Source: Application Hang) (User: )
Description: The program witcher.exe version 1.5.0.1304 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 1c8

Start Time: 01d1382d9810f0bb

Termination Time: 4294967295

Application Path: C:\Games\The Witcher Enhanced Edition Director's Cut\System\witcher.exe

Report Id: 447fc0a2-a428-11e5-91e5-485b39451b6d

Faulting package full name:

Faulting package-relative application ID:

Error: (12/16/2015 12:34:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: dwmcore.dll, version: 10.0.10586.0, time stamp: 0x5632d2f6
Exception code: 0xc0000602
Fault offset: 0x00000000000d07f5
Faulting process id: 0x13d0
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (12/16/2015 09:35:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: SleepyHead-OpenGL.exe, version: 0.0.0.0, time stamp: 0x542e50ad
Faulting module name: Qt5Core.dll, version: 5.3.2.0, time stamp: 0x541188fc
Exception code: 0xc0000005
Fault offset: 0x00000000003cf388
Faulting process id: 0x15d8
Faulting application start time: 0xSleepyHead-OpenGL.exe0
Faulting application path: SleepyHead-OpenGL.exe1
Faulting module path: SleepyHead-OpenGL.exe2
Report Id: SleepyHead-OpenGL.exe3
Faulting package full name: SleepyHead-OpenGL.exe4
Faulting package-relative application ID: SleepyHead-OpenGL.exe5


System errors:
=============
Error: (12/17/2015 09:15:06 AM) (Source: Service Control Manager) (User: )
Description: The NetMsmqActivator service failed to start due to the following error:
%%1053

Error: (12/17/2015 09:15:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the NetMsmqActivator service to connect.

Error: (12/17/2015 09:15:00 AM) (Source: Service Control Manager) (User: )
Description: The NetPipeActivator service failed to start due to the following error:
%%1053

Error: (12/17/2015 09:15:00 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the NetPipeActivator service to connect.

Error: (12/17/2015 09:14:49 AM) (Source: Service Control Manager) (User: )
Description: The RzWizardService service failed to start due to the following error:
%%1053

Error: (12/17/2015 09:14:49 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the RzWizardService service to connect.

Error: (12/17/2015 09:14:18 AM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1058

Error: (12/17/2015 09:13:10 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {7006698D-2974-4091-A424-85DD0B909E23}

Error: (12/17/2015 09:13:09 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800706be: Messaging + Skype.

Error: (12/17/2015 09:13:07 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Sync Host_1cd1e6e service to connect.


Microsoft Office Sessions:
=========================
Error: (12/16/2015 05:09:47 PM) (Source: Application Error)(User: )
Description: dwm.exe10.0.10586.05632d756dwmcore.dll10.0.10586.05632d2f6c000060200000000000d07f51bd801d1384016d5f3c1C:\WINDOWS\System32\dwm.exeC:\WINDOWS\System32\dwmcore.dll5ba4043a-c106-4d79-b4e1-49e7b2bef372

Error: (12/16/2015 03:26:47 PM) (Source: Application Error)(User: )
Description: dwm.exe10.0.10586.05632d756dwmcore.dll10.0.10586.05632d2f6c000060200000000000d07f5160401d1382816d1f1eaC:\WINDOWS\System32\dwm.exeC:\WINDOWS\System32\dwmcore.dllb045e369-9130-4126-9579-751ba7d36071

Error: (12/16/2015 02:07:38 PM) (Source: Application Hang)(User: )
Description: witcher.exe1.5.0.13041c801d1382d9810f0bb4294967295C:\Games\The Witcher Enhanced Edition Director's Cut\System\witcher.exe447fc0a2-a428-11e5-91e5-485b39451b6d

Error: (12/16/2015 12:34:58 PM) (Source: Application Error)(User: )
Description: dwm.exe10.0.10586.05632d756dwmcore.dll10.0.10586.05632d2f6c000060200000000000d07f513d001d1381865002711C:\WINDOWS\System32\dwm.exeC:\WINDOWS\System32\dwmcore.dll73d86cb2-30c8-472d-aae1-6f366b875f33

Error: (12/16/2015 09:35:34 AM) (Source: Application Error)(User: )
Description: SleepyHead-OpenGL.exe0.0.0.0542e50adQt5Core.dll5.3.2.0541188fcc000000500000000003cf38815d801d1380ec02a3b85C:\Program Files\SleepyHead-Testing-0.9.8-1-T3\SleepyHead-OpenGL.exeC:\Program Files\SleepyHead-Testing-0.9.8-1-T3\Qt5Core.dll96b6678d-aa3e-4c34-bed8-8c457a54cc5a


CodeIntegrity Errors:
===================================
  Date: 2015-12-13 17:35:18.754
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-13 17:34:13.929
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-13 17:32:24.832
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-13 17:23:11.229
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-13 17:16:36.360
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-13 11:43:56.188
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-12 23:40:17.416
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-12-12 23:14:58.595
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

µTorrent (HKLM-x32\...\uTorrent) (Version: 3.3.0.29038 - BitTorrent Inc.)
64 Bit HP CIO Components Installer (HKLM\...\{55D55008-E5F6-47D6-B16F-B2A40D4D145F}) (Version: 6.2.1 - Hewlett-Packard) Hidden
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Archeage Beta (HKLM-x32\...\Glyph Archeage Beta) (Version:  - Trion Worlds, Inc.)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 11.1.2245 - AVAST Software)
Avery Wizard 5.0 (HKLM-x32\...\{FC3B3A5D-7058-4627-9F1E-F95CC38B6054}) (Version: 5.0.5 - Avery)
Backblaze (HKLM-x32\...\Backblaze) (Version:  - Backblaze, Inc)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: 1.5.3.3 - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.6.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.15.23 - Canon Inc.)
Canon MX490 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX490_series) (Version: 1.00 - Canon Inc.)
Canon MX490 series User Registration (HKLM-x32\...\Canon MX490 series User Registration) (Version:  - ‭Canon Inc.)
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 3.1.0 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 3.1.0 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.2.1 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.5.0 - Canon Inc.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
ConvertXtoDVD 4.1.10.348 (HKLM-x32\...\{DB6AB705-C9BD-40E3-8929-2EA57F36A4FF}_is1) (Version: 4.1.10.348 - )
Corsair Gaming Headset Software (HKLM-x32\...\{88ADDCAA-6591-4D41-A7F1-2F38B7B049BB}) (Version: 2.0.37 - Corsair)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DesignPro 5 (HKLM-x32\...\{32821558-2C36-4FD0-A891-CA65360B0EC7}) (Version: 5.5.708 - Avery Dennison) Hidden
DesignPro 5 (HKLM-x32\...\InstallShield_{32821558-2C36-4FD0-A891-CA65360B0EC7}) (Version: 5.5.708 - Avery Dennison)
Dolby Axon - 1.5.1.1 (HKLM-x32\...\{17936630-5344-4F18-9970-616129E2A114}_is1) (Version: 1.5.1.1 - Dolby Laboratories)
DVD Shrink 3.2 (HKLM-x32\...\DVD Shrink_is1) (Version:  - DVD Shrink)
Fallout 4 (HKLM-x32\...\Fallout 4_is1) (Version:  - )
Glyph (HKLM-x32\...\Glyph) (Version:  - Trion Worlds, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 47.0.2526.106 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Heaven Benchmark version 4.0 (HKLM-x32\...\Unigine Heaven Benchmark (Basic Edition)_is1) (Version: 4.0 - Unigine Corp.)
Hellfire (HKLM-x32\...\Hellfire) (Version:  - )
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.30 - Irfan Skiljan)
Java 8 Update 65 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Java 8 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Java 8 Update 66 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418066F0}) (Version: 8.0.660.17 - Oracle Corporation)
Java 8 Update 66 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.18 - Oracle Corporation)
Kodi (HKCU\...\Kodi) (Version:  - XBMC-Foundation)
Microsoft .NET Framework 1.1 SP1 (HKLM\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version:  - )
Microsoft .NET Framework 1.1 SP1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{F2508213-9989-4E85-A078-72BE483917EF}) (Version: 3.5.88.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Office XP Professional with FrontPage (HKLM-x32\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41105.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Minecraft 1.8.1 version 1.8.1 (HKLM-x32\...\Minecraft 1.8.1_is1) (Version: 1.8.1 - )
Movie Maker (HKLM-x32\...\{5BABDA39-61CF-41EE-992D-4054B6649A9B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 43.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 43.0 (x86 en-US)) (Version: 43.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 43.0.0.5820 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
My.com Game Center (HKCU\...\MyComGames) (Version: 3.140 - My.com B.V.)
NVIDIA Graphics Driver 359.00 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 359.00 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.8 - Pando Networks Inc.)
Razer Synapse 2.0 (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.6.1 - Razer USA Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.33.0 - SAMSUNG Electronics Co., Ltd.)
Skype™ 7.4 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.4.102 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 1.0.18.60.g5fe0413d - Spotify AB)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.17 - TeamSpeak Systems GmbH)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
The Witcher 3 - Wild Hunt (HKLM-x32\...\1207664643_is1) (Version: 1.0.6.0 - GOG.com)
The Witcher 3: Wild Hunt - Free DLC program (16 DLC) (HKLM-x32\...\Free DLC program (16 DLC)_is1) (Version: 1.0.10.0 - GOG.com)
The Witcher 3: Wild Hunt - Hearts of Stone (HKLM-x32\...\Hearts of Stone_is1) (Version: 1.0.0.0 - GOG.com)
The Witcher Enhanced Edition Director's Cut (HKLM-x32\...\GOGPACKWITCHEREEDC_is1) (Version: 2.0.0.12 - GOG.com)
Trove (HKLM-x32\...\Glyph Trove) (Version:  - Trion Worlds, Inc.)
TurboTax 2013 (HKLM-x32\...\TurboTax 2013) (Version: 2013.0 - Intuit, Inc)
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.0.3f2 - Unity Technologies ApS)
Ventrilo Client for Windows x64 (HKLM\...\{EEB3F6BB-318D-4CE5-989F-8191FCBFB578}) (Version: 3.0.8.0 - Flagship Industries, Inc.)
VirtualCloneDrive (HKLM-x32\...\VirtualCloneDrive) (Version:  - Elaborate Bytes)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Winamp (HKLM-x32\...\Winamp) (Version: 5.623  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
Windows Deployment Tools (HKLM-x32\...\{BFC9778E-9765-C94C-C082-C2514F8DEB9B}) (Version: 8.59.25584 - Microsoft)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows PE x86 x64 (HKLM-x32\...\{F89D69CA-6EE1-E037-DD3B-08CDDE1BED1C}) (Version: 8.59.25584 - Microsoft)
Windows PE x86 x64 wims (HKLM-x32\...\{85F4ACB1-E7DC-C3C6-F4FD-BB936DF2695E}) (Version: 8.59.25584 - Microsoft)
WinRAR 4.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.01.0 - win.rar GmbH)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 6143.05 MB
Available physical RAM: 4529.03 MB
Total Virtual: 12287.05 MB
Available Virtual: 10572.01 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.75 GB) (Free:34.85 GB) NTFS

========================= Users: ========================================

User accounts for \\CHRIS-PC

Administrator            Chris                    DefaultAccount           
Guest                    


**** End of log ****
 



#4 Aura

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Posted 17 December 2015 - 09:28 AM

I suggest you to uninstall your Adobe Flash Player, since it's outdated and vulnerable, or at least, update it.

Also, which programs are throwing you the error message you mentionned above?

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#5 GrymReaper

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Posted 17 December 2015 - 04:15 PM

OK, flash player updated, which is odd because I was prompted yesterday to update it.

 

As far as the applications that are causing the error, right now there are two that I am aware of:  Kodi and Minecraft Story Mode



#6 Aura

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Posted 17 December 2015 - 05:30 PM

Alright, follow the instructions below please.

EndqYRa.pngSystem File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Spcusrh.pngRun as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

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#7 GrymReaper

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Posted 18 December 2015 - 08:05 AM

Still with you.  Will run this later today.  I know it takes a bit, and need the PC for work today.  Should have the results posted later tonight.



#8 GrymReaper

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Posted 18 December 2015 - 04:31 PM

Here you go:

 

https://drive.google.com/file/d/0B0kB1s6BymZwc19GS2hCaTRfUWM/view?usp=sharing



#9 Aura

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Posted 18 December 2015 - 05:17 PM

SFC have nothing to report, let's check DISM.

EndqYRa.pngDISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM operation on your system.
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    DISM /Online /Cleanup-Image /RestoreHealth
  • Let the scan run until the end (100%). Depending on your system, it can take some time;
  • Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

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#10 GrymReaper

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Posted 19 December 2015 - 11:12 PM

Sorry it was my daughter's 1st birthday today.....here is the link to the log:

 

https://drive.google.com/file/d/0B0kB1s6BymZwc2Z6QVVrR2UtRzA/view?usp=sharing



#11 Aura

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Posted 20 December 2015 - 09:27 AM

Happy Birthday to her :)

DISM returned a clean log as well. Did you reinstall Kodi and Minecraft Story Mode yet? The 0x7 error code is commonly associated with missing installation components.

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#12 GrymReaper

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Posted 20 December 2015 - 04:35 PM

Yes I have uninstalled and reinstalled them both.  I thought after the update to Win10 it would have fixed whatever files were not there, so before the update, I removed them botm....Barring a completed format and re-installation of a fresh copy of Windows, I am totally lost.

 

From what I have read, the error has to do with missing .dll's from C++ or DirectX, or something running in 32bit when it should be 64bit or vice versa, but everything seems in line with the apps.



#13 Aura

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Posted 21 December 2015 - 07:56 AM

I think I know what the issue is, you do not have any .NET Framework installed other than 1.1, and that might just be the issue. I guess Kodi runs using the .NET Framework, and I wouldn't be surprised if Microsoft changed the launcher for Minecraft to include .NET. I'll have to wait until I get back home to check how to install .NET on Windows 10, because I'm also not sure if I have it or not.

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#14 GrymReaper

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Posted 21 December 2015 - 08:53 AM

Well besides uninstalling and reinstalling C++, I now remember I did the .NET stuff too, which consists of a whole bunch of things.  Thanks being said, there is no mention of it in the Programs and Features but when I tried to reinstall again, I got this message:

 

Details

Microsoft .NET Framework 4.5 is already a part of this operating system.  You do not need to install the .NET Framework 4.5 redistributable.

Same or higher version of .NET Framework 4.5 has already been installed on this computer.



#15 Aura

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Posted 22 December 2015 - 08:01 AM

I'll have to check that one but, if you go in the Control Panel, then Programs and Features and Turn On and Off Windows Features, do you have .NET Framework listed? If so, which version?

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