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Hi, can someone please help me make sure i get rid of this malware for sure


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#1 raymj49

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Posted 12 December 2015 - 11:33 AM

     Hi everyone, recently ran Adwcleaner and found some malware, Torntvdownloaderfile which I  definitely did not download. I have cleaned malware here with a moderator before, i'm not a total noob/am capable enough. I have Bitdefender Total Security 2015 as my basic virus/malware protection but I don't think it caught this.

     If someone could please walk me through and make sure I get rid of this and any other kind of malware  that I may have missed it would be very much appreciated.

   So with Adwcleaner I'm reluctant to hit "clean" because I'm not sure what functions the regkeys represent, and would hate to mess up something. I normally have a bunch of windows functions disabed for processing power but for the sake of simplicity have now restored those default settings and also clicked "show hidden files and folders."

     Just for your info in case it helps to know the situation I don't torrent or download shows or movies, I do have Netflix and stream stuff (I know that's kind of downloading but not exactly)  I do use Ublock origin it seems to to a pretty darn good job!     :tvhappy:

 

 

  I guess that's it for now, I shall await youah instructions :)

   

 

   Thank you very much!  

 

:luke:                       

 

 

P.S. Have the Adwcleaner log pasted below,  hope it may be helpful to you..

 

 

# AdwCleaner v5.024 - Logfile created 12/12/2015 at 09:10:23
# Updated 07/12/2015 by Xplode
# Database : 2015-12-12.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x86)
# Username : User - USER-PC
# Running from : C:\Users\User\Downloads\adwcleaner_5.024.exe
# Option : Scan4
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

Folder Found : C:\Program Files\PageRank
Folder Found : C:\ProgramData\10392128831028638251

***** [ Files ] *****


***** [ DLL ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

Key Found : HKLM\SOFTWARE\Classes\TornTvDownloader.File
Key Found : HKLM\SOFTWARE\Classes\Interface\{A8F7D0A5-7074-40B8-9BDC-1174BDD0A132}
Key Found : HKLM\SOFTWARE\Classes\Interface\{D14D64BC-A0E4-42E3-BB72-FB41EA43C198}
Key Found : HKLM\SOFTWARE\Classes\Interface\{DD1F043F-ABC8-4643-8B95-D2C5B22BB019}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E3F3E8F9-F747-4DD6-BA6B-82A6CE1E0860}
Key Found : HKLM\SOFTWARE\Classes\Interface\{ED0B64D4-BF27-4521-AD27-190F49BF5EA7}
Key Found : HKLM\SOFTWARE\Classes\Interface\{023E9EC8-B147-40EB-B0B3-DF90618FB371}
Key Found : HKLM\SOFTWARE\Classes\Interface\{0522D9A4-4D57-437D-978D-E5B3B6C9005D}
Key Found : HKLM\SOFTWARE\Classes\Interface\{07F41522-AF7D-4F26-B394-094F059FDB8A}
Key Found : HKLM\SOFTWARE\Classes\Interface\{0C40F472-7407-4467-8914-1DEA7C326972}
Key Found : HKLM\SOFTWARE\Classes\Interface\{212E6D43-6062-492A-B8CC-144669FF11ED}
Key Found : HKLM\SOFTWARE\Classes\Interface\{224FE662-1E6D-4BC0-AEBB-9E2FB4057BE9}
Key Found : HKLM\SOFTWARE\Classes\Interface\{3A807417-B46D-4D37-8C9A-19AC6DE204F9}
Key Found : HKLM\SOFTWARE\Classes\Interface\{3CC60715-D6C5-429D-830E-43FA3F86C61D}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4517D94C-19BA-46FA-BE66-2A30CEAC4A85}
Key Found : HKLM\SOFTWARE\Classes\Interface\{555D7146-94A8-4C94-AE76-C39CDC7F7705}
Key Found : HKLM\SOFTWARE\Classes\Interface\{59D188FA-757A-424E-8C93-F58FFD896BD7}
Key Found : HKLM\SOFTWARE\Classes\Interface\{8120D9D6-785C-4413-9C0C-DF2028C56FAD}
Key Found : HKLM\SOFTWARE\Classes\Interface\{823AE2EB-E62C-4847-B192-C99B91B92416}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9B4F7CFE-987D-410E-A8E4-20182E0B3C24}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9B9A45F4-18FC-484A-BACA-076D78273D8E}
Key Found : HKLM\SOFTWARE\Classes\Interface\{A6D54287-7939-466A-8579-92546D946C8C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{A78EDAFB-926F-4D93-AB13-8232D7378EB1}
Key Found : HKU\.DEFAULT\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}

***** [ Web browsers ] *****

[C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : aol.com
[C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ask.com
[C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Found : ogminpmldncgcmokldnmmapddoccmhfl

########## EOF - C:\AdwCleaner\AdwCleaner[S13].txt - [3018 bytes] ##########
 


Edited by raymj49, 12 December 2015 - 11:54 AM.


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#2 buddy215

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Posted 12 December 2015 - 11:57 AM

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 raymj49

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Posted 12 December 2015 - 04:53 PM

Hi! thank you so much :) I'll get started



#4 raymj49

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Posted 12 December 2015 - 05:07 PM

just for my info what's the difference between http://www.piriform.com/ccleaner

https://www.piriform.com/ccleaner? i'm dwnloading from the link u gave me just cause but i was curious about the other site, is it the same/safe as well and is there a way to tell


Edited by raymj49, 12 December 2015 - 05:08 PM.


#5 raymj49

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Posted 12 December 2015 - 06:38 PM

running mbam



#6 raymj49

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Posted 12 December 2015 - 07:15 PM

results below


Edited by raymj49, 12 December 2015 - 07:39 PM.


#7 raymj49

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Posted 12 December 2015 - 07:39 PM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 12/12/2015
Scan Time: 4:44 PM
Logfile: mbamrepor.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.12.12.05
Rootkit Database: v2015.12.07.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: User

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 283638
Time Elapsed: 15 min, 19 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Warn

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#8 buddy215

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Posted 12 December 2015 - 07:47 PM

The s in the https means secure....you wouldn't want to use a credit card on an http connection. That's the short answer...if you want to

know more then do a search for What is the difference between http and https?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#9 raymj49

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Posted 13 December 2015 - 06:18 PM

runnin jrt



#10 raymj49

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Posted 13 December 2015 - 06:24 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.1 (11.24.2015)
Operating System: Windows 7 Home Premium x86
Ran by User (Administrator) on Sun 12/13/2015 at 16:19:24.63
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 8

Successfully deleted: C:\ProgramData\1433276810.bdinstall.bin (File)
Successfully deleted: C:\ProgramData\1433409354.bdinstall.bin (File)
Successfully deleted: C:\ProgramData\iobit\driver booster (Folder)
Successfully deleted: C:\ProgramData\productdata (Folder)
Successfully deleted: C:\Users\User\AppData\Roaming\iobit\driver booster (Folder)
Successfully deleted: C:\Users\User\AppData\Roaming\itibiti (Folder)
Successfully deleted: C:\Users\User\AppData\Roaming\productdata (Folder)
Successfully deleted: C:\Users\User\AppData\Roaming\appdataFr3.bin (File)



Registry: 1

Successfully deleted: HKLM\SYSTEM\CurrentControlSet\services\BDSandBox (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 12/13/2015 at 16:23:31.95
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#11 raymj49

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Posted 13 December 2015 - 06:33 PM

Enable or Disable scan of unwanted programs? Not positive thought we did that with Mbam (PUP) won't let me continue till i do, ill just go ahead and hit no we can always do i again with it inluded after


Edited by raymj49, 13 December 2015 - 06:35 PM.


#12 buddy215

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Posted 13 December 2015 - 07:04 PM

Enable scan of unwanted programs. Or does it say 'for' unwanted programs? Either way, that's what you want to do.

 

Once the Eset scan has finished and you have posted the results, rerun AdwCleaner and allow it to remove what it finds by clicking on Clean.

 

After scanning using AdwCleaner, do this:

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#13 raymj49

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Posted 13 December 2015 - 07:39 PM

it had choices for both, ill re run it including them and then move on to adwcleaner, thank you

 

:luke:



#14 raymj49

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Posted 13 December 2015 - 10:19 PM

whoo sorry got realy tired ESET came up clean will now do Adwcleaner scan again



#15 raymj49

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Posted 13 December 2015 - 10:27 PM

(thanks for answering the http/s question, In the mean time I was wondering, is there any way  that you could tell me what each  key   function represents, or possibly know of a cheat site where you can cut and paste the value? I know I can check with regedit, or even sysinternals but it seems to take forever when theres a lot. Thanks!






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