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Posted 12 December 2015 - 02:11 AM
Posted 12 December 2015 - 02:24 AM
Posted 12 December 2015 - 07:04 PM
As a first step go back into the BIOS and find your way to the section 'Boot priority' or wording to that effect. Make sure that the hard drive is selected as the first item to boot from then exit and save changes. The computer will restart and hopefully find the hard drive and start Windows running.
As you are probably aware, you need to use the keyboard arrow keys to move around in the BIOS.
If Windows starts up then, as a first step I would advise you back up all her work to some form of external storage before you try going any further.
If it doesn't boot, or you want further advice, post back.
Posted 13 December 2015 - 01:02 PM
Posted 13 December 2015 - 01:55 PM
I would boot to a linux cd, access the hard drive and copy the files you want to save to a usb stick.
Posted 13 December 2015 - 05:32 PM
According to the User Guide for the HP 255, 'F10' is the key for accessing the BIOS. Try tapping that steadily as soon as you power up the computer.
Posted 13 December 2015 - 08:19 PM
in your bios the disk access mode most likely changed from ide/legacy to ACHI or this laptop turned secureboot back on and now you have to go in and turn it off
Posted 13 December 2015 - 09:54 PM
Posted 14 December 2015 - 03:17 AM
Win 7 was not made with compatibility for secure boot... the school turned that off to install windows 7.
In a way it is less secure... but that is not something that you can fix unless you move to win8 or 10.
Posted 14 December 2015 - 05:42 PM
What do I do from here?
Now that you have the computer up and running show your daughter how to back up her data, work and any personal stuff to external storage. I don't suppose she needs more than a medium size memory stick but even if she needs a couple of TBs of external storage she will have learnt an important lesson. Lack of backups turns the nuisance of a failed computer into a crisis !
As for the computer, so long as you have it running again I would leave well enough alone.
Edited by hamluis, 14 December 2015 - 07:10 PM.
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