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Windows 10 Upgrade from 8.1 Fails


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#1 pricepd67

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Posted 11 December 2015 - 08:40 PM

Sony laptop with Windows 8.1 fails to upgrade to Windows 10.  It tries to boot, but goes to a screen to "Choose an Operating System". With windows 8.1 as an option and an Icon without any description.  Both just reboot the computer when selected.  I have restored from backup and tried twice with the same result.

 

Thanks for any help.

 

Preston

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Edited by pricepd67, 11 December 2015 - 08:42 PM.


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#2 MadmanRB

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Posted 11 December 2015 - 08:43 PM

Hrm, got another computer?

If so got a spare pen drive?


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#3 pricepd67

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Posted 11 December 2015 - 08:44 PM

yes, both



#4 MadmanRB

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Posted 11 December 2015 - 08:47 PM

Well thats handy, what size is your pen drive?

If large enough you could make a windows 10 install media and use that for your upgrade.

Do you have an external drive?

If so back things up, before you get windows on your pen drive you could on your other computer put a linux on your pendrive wich will give you a OS to work with so you dont have to worry about losing files, linux can read windows drives and hopefully it will help you back things up before trying to install windows 10 via a USB drive


Edited by MadmanRB, 11 December 2015 - 08:48 PM.

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#5 pricepd67

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Posted 11 December 2015 - 08:50 PM

I have the upgrade in ISO. should that work?



#6 MadmanRB

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Posted 11 December 2015 - 08:57 PM

Yes that should do, is everything backed up?

 

As for registering your machine and fear of losing codes I would do the upgrade process with the iso and cross my fingers, if everything goes righrt then you should be fine.

If not you could use the usb method to get windows 8 back but again I do hope you have things backed up


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#7 pricepd67

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Posted 11 December 2015 - 08:59 PM

I have everything backed up twice.  I imaged the drive with Acronis and i used Windows image backup.  So I should be covered.  I have restored once already.



#8 MadmanRB

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Posted 11 December 2015 - 09:01 PM

Well thats good to hear, well then use the iso on usb method and hopefully things will go better this round.,

Hopefully your pendrive is large enough for it, 4GB minimum 


Edited by MadmanRB, 11 December 2015 - 09:05 PM.

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#9 pricepd67

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Posted 12 December 2015 - 08:28 AM

Tried to upgrade with the DVD and experienced the same exact result.



#10 leithanne

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Posted 12 December 2015 - 07:19 PM

Did you disable your anti-virus and unplug all peripherals before trying to install?



#11 pricepd67

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Posted 12 December 2015 - 07:23 PM

Yes, of course, "elementary dear Watson "

#12 usasma

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Posted 13 December 2015 - 09:22 AM

Most problems with updates to W10 involve well-used computers.
Have you tried an update after a clean install of W8.1?

 

I don't have an 8.1 system handy.

What happens when you run "slmgr /xpr" (without the quotes) from an elevated (Run as administrator) Command Prompt

I'm looking for a result that says something like Permanently Activated (this is a trick for W10, but I don't know if it applies to W8/8.1)

The point is that, if the system is permanently activated, you don't have to worry about activation on the same hardware in the future.

If that happens, then you can install 10 "clean" without worrying about activation.

 

Also, newer versions of 10 can be activated using your 7 or 8.1 product key (if you have it).


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#13 pricepd67

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Posted 15 December 2015 - 09:27 AM

In just gave up for now. May do a clean install in the future.
In just gave up for now. May do a clean install in the future.




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