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Print Spooler will not start for anything


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#1 fuzzylumpkins

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Posted 11 December 2015 - 07:02 PM

I have Windows 7 Home Premium and I cannot get the print spooler to start or stay started. I have tried the regedit, cmd. , Services.msc, Msconfig. to no avail.

It's bizarre. I tried installing a new printer and it printed the text page ok but refuses to communicate or recognize the printer. It looks like I can also use the scanner on the printer but it will not print for the love of Jesus!

 

After ruinning sfc /scannow  It looks like I'm missing the 2 files below.

 

Can someone please help?

 

 

2015-12-10 14:12:48, Info                  CSI    000003c1 [SR] Cannot repair member file [l:24{12}]"localspl.dll" of Microsoft-Windows-Printing-Spooler-Core-Localspl, Version = 6.1.7601.17841, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch   2015-12-10 14:15:22, Info                  CSI    000003ea [SR] Cannot repair member file [l:18{9}]"tspkg.mof" of Microsoft-Windows-Security-CredSSP, Version = 6.1.7601.19045, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing  

 

Any help on this would be greatly appreciated!


Edited by fuzzylumpkins, 11 December 2015 - 07:03 PM.


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#2 hamluis

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Posted 12 December 2015 - 06:45 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 dc3

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Posted 12 December 2015 - 11:49 AM

You need to replace the corrupted file.

 

Do you have a installation disc for your version of Windows 7?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 fuzzylumpkins

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Posted 14 December 2015 - 11:03 AM

Hi Louis,

 

Here the Speccy results - http://speccy.piriform.com/results/xzm2nLWZUDkAroPlJUdRgQN .

 

I'm not seeing a way to post the image as described by your link above. I hope this is what you wanted though. 

 

Thanks for you help, I appreciate it.

 

Fuzzy


Edited by hamluis, 14 December 2015 - 11:25 AM.
Removed unnecessary quotebox - Hamluis.


#5 fuzzylumpkins

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Posted 14 December 2015 - 11:17 AM

You need to replace the corrupted file.

 

Do you have a installation disc for your version of Windows 7?

Hey dc3,

Thanks for the response! I'd rather not look at that option of reinstalling Windows 7...at least not yet. Which brings up another question - if I upgrade to Windows 10, do you think that could fix my problem?

Thanks!

Fuzzy



#6 dc3

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Posted 14 December 2015 - 11:25 AM

I'm not suggesting that you reinstall Windows, what I'm suggesting is to perform a Repair Installation.  This allows you to access the System Recovery Options where one of the options is Startup Repair.  Running from the disc may resolve the issue.

 

Your operating system needs to be working properly before upgrading to Windows 10.  If it is buggy when you upgrade, it will be buggy after you upgrade.


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#7 fuzzylumpkins

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Posted 14 December 2015 - 12:02 PM

I'm not suggesting that you reinstall Windows, what I'm suggesting is to perform a Repair Installation.  This allows you to access the System Recovery Options where one of the options is Startup Repair.  Running from the disc may resolve the issue.

 

Your operating system needs to be working properly before upgrading to Windows 10.  If it is buggy when you upgrade, it will be buggy after you upgrade.

Ok, thanks, I didn't know or remember that repair was an option from the installation disc. I'll wait to hear from Louis to see if he has any thoughts about the results from Speccy before proceeding with this option.

Thanks!



#8 fuzzylumpkins

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Posted 14 December 2015 - 12:10 PM

Louis, Sorry I skipped the Mini Tool Box results. Here is it - 
 
 
MiniToolBox by Farbar  Version: 02-11-2015
Ran by AK (administrator) on 14-12-2015 at 12:07:58
Running from "C:\Users\AK\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire X3810 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/14/2015 11:59:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1213298
 
Error: (12/14/2015 11:59:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1213298
 
Error: (12/14/2015 11:59:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/14/2015 11:39:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9111
 
Error: (12/14/2015 11:39:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9111
 
Error: (12/14/2015 11:39:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/14/2015 11:39:06 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8034
 
Error: (12/14/2015 11:39:06 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8034
 
Error: (12/14/2015 11:39:06 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/14/2015 11:39:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7036
 
 
System errors:
=============
Error: (12/14/2015 10:39:11 AM) (Source: Service Control Manager) (User: )
Description: The Program Manager service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (12/10/2015 10:55:41 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly.  It has done this 50 time(s).
 
Error: (12/10/2015 02:00:02 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly.  It has done this 49 time(s).
 
Error: (12/10/2015 01:59:32 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly.  It has done this 48 time(s).
 
Error: (12/10/2015 01:53:31 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly.  It has done this 47 time(s).
 
Error: (12/10/2015 01:50:30 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly.  It has done this 46 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (12/10/2015 01:49:15 PM) (Source: Service Control Manager) (User: )
Description: The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (12/10/2015 01:49:15 PM) (Source: Service Control Manager) (User: )
Description: The Portable Device Enumerator Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (12/10/2015 01:49:15 PM) (Source: Service Control Manager) (User: )
Description: The WLAN AutoConfig service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (12/10/2015 01:49:15 PM) (Source: Service Control Manager) (User: )
Description: The Desktop Window Manager Session Manager service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (11/25/2015 12:06:41 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6735.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4402 seconds with 1860 seconds of active time.  This session ended with a crash.
 
Error: (10/31/2015 10:28:39 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6732.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 1334620 seconds with 4560 seconds of active time.  This session ended with a crash.
 
Error: (10/11/2015 09:16:21 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6729.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 140325 seconds with 5880 seconds of active time.  This session ended with a crash.
 
Error: (02/18/2015 03:55:43 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6715.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 104793 seconds with 6720 seconds of active time.  This session ended with a crash.
 
Error: (02/17/2015 10:49:01 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6715.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 360359 seconds with 900 seconds of active time.  This session ended with a crash.
 
Error: (01/13/2015 11:28:56 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6712.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 681725 seconds with 2040 seconds of active time.  This session ended with a crash.
 
Error: (11/18/2014 09:40:09 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 345611 seconds with 8400 seconds of active time.  This session ended with a crash.
 
Error: (05/29/2014 01:48:25 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6691.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 25592 seconds with 7080 seconds of active time.  This session ended with a crash.
 
Error: (05/06/2014 12:57:47 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 92232 seconds with 2280 seconds of active time.  This session ended with a crash.
 
Error: (04/02/2014 11:02:28 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 983 seconds with 660 seconds of active time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-11-01 01:11:46.384
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 01:11:46.384
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 01:11:46.384
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-30 10:16:58.143
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-30 10:16:58.141
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-30 10:16:58.138
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-26 10:20:40.648
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-26 10:20:40.648
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-26 10:20:40.648
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-06-26 16:14:28.294
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\McAfee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
7-Zip 9.22beta (HKLM-x32\...\7-Zip) (Version:  - )
Acrobat.com (HKLM-x32\...\{A5B48A19-F319-6BFB-82DE-A18ED1087221}) (Version: 2.1.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 2.1.0.0 - Adobe Systems Incorporated)
Adobe Acrobat 5.0 (HKLM-x32\...\Adobe Acrobat 5.0) (Version: 5.0 - Adobe Systems, Inc.)
Adobe Acrobat 7.1.0 Standard - English, Français, Deutsch (HKLM-x32\...\Adobe Acrobat 7.0 Standard - EFG - V) (Version: 7.1.0 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated)
Adobe Connect 9 Add-in (HKCU\...\Adobe Connect 9 Add-in) (Version: 11,9,959,0 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.4.1.351 - Adobe Systems Incorporated)
Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.228 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.235 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Illustrator CC (HKLM-x32\...\{F2321021-08A2-44D6-B1DF-BDB415F23EC3}) (Version: 17.0 - Adobe Systems Incorporated)
Adobe InDesign CS6 (HKLM-x32\...\{CFB770D7-8D43-1014-922B-CC2715FADE3F}) (Version: 8.0.2.413 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Photoshop CC (HKLM-x32\...\{2D99B50E-431D-4AA8-85C1-172A6F8BCF09}) (Version: 14.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.13) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.13 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.0.626 - Adobe Systems, Inc.)
Adobe® Content Viewer (HKLM-x32\...\com.adobe.dmp.contentviewer) (Version: 3.4.2 - Adobe Systems, Incorporated)
Adroit Photo Recovery 2012 (HKLM-x32\...\{48841574-A336-4495-BC0F-D9C67430E47B}) (Version: 3.2.006 - Digital Assembly)
AGEIA PhysX v7.07.09 (HKLM-x32\...\{65F1CF63-31E0-450B-96F3-4A88BE7361A6}) (Version: 7.07.09 - AGEIA Technologies, Inc.)
Agere Systems PCI-SV92EX Soft Modem (HKLM\...\Agere Systems Soft Modem) (Version:  - LSI Corporation)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
AMD Catalyst Install Manager (HKLM\...\{308051DA-0048-7A07-FE8B-9B6EC119A9E8}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
ANT Drivers Installer x64 (HKLM\...\{D47EDA73-1251-4020-93E5-A7AF8B7D3FB5}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Ask Toolbar (HKLM-x32\...\{86D4B82A-ABED-442A-BE86-96357B70F4FE}) (Version: 1.13.1.0 - Ask.com)
Belkin 54Mbps Wireless Network Adapter (HKLM-x32\...\{F3759A9F-7AFA-4FB4-8DF1-53F26B979DEE}) (Version: 1.00.01 - Belkin)
Bing Maps 3D (HKLM\...\{6ACE7F46-FACE-4125-AE86-672F4F2A6A28}) (Version: 4.0.903.16005 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM-x32\...\CANON iMAGE GATEWAY Task) (Version: 1.7.2.11 - Canon Inc.)
Canon Internet Library for ZoomBrowser EX (HKLM-x32\...\Canon Internet Library for ZoomBrowser EX) (Version: 1.6.3.9 - Canon Inc.)
Canon Utilities CameraWindow (HKLM-x32\...\CameraWindowLauncher) (Version: 7.4.0.7 - Canon Inc.)
Canon Utilities CameraWindow DC 8 (HKLM-x32\...\CameraWindowDC8) (Version: 8.2.0.4 - Canon Inc.)
Canon Utilities MyCamera (HKLM-x32\...\MyCamera) (Version: 7.3.0.5 - Canon Inc.)
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 6.5.2.22 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM-x32\...\ZoomBrowser EX Memory Card Utility) (Version: 1.3.1.6 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.12 - Piriform)
Clone Wars (HKCU\...\SOE-Clone Wars) (Version:  - Sony Online Entertainment)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CopyTrans Control Center Uninstall Only (HKCU\...\CopyTrans Suite) (Version: 3.01 - WindSolutions)
CutePDF Writer 2.8 (HKLM\...\CutePDF Writer Installation) (Version:  - )
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.2325a - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Digital Voice Editor 3 (HKLM-x32\...\{6CCC133E-9A2F-4CAA-8866-75D029CD3AB3}) (Version: 3.3.01.11240 - Sony Corporation)
Dropbox (HKCU\...\Dropbox) (Version: 2.8.2 - Dropbox, Inc.)
EaseUS Data Recovery Wizard 8.5 (HKLM\...\EaseUS Data Recovery Wizard 8.5_is1) (Version:  - EaseUS)
Elevated Installer (HKLM-x32\...\{519CFDE8-7A41-4A5F-8A13-D3897EDAC23E}) (Version: 4.1.10.0 - Garmin Ltd or its subsidiaries) Hidden
Facebook Plug-In (HKCU\...\Facebook Plug-In) (Version:  - Facebook, Inc.)
File Type Assistant (HKLM-x32\...\Trusted Software Assistant_is1) (Version:  - Trusted Software)
FontTwister 1.4 (HKLM-x32\...\FontTwister) (Version: 1.4 - Neuber GmbH)
FormulaCartoon (HKCU\...\Kalydo App FormulaCartoon) (Version: 0.00.01.41 - )
Free M4a to MP3 Converter 6.1 (HKLM-x32\...\Free M4a to MP3 Converter_is1) (Version:  - ManiacTools.com)
Free Video Converter V 3.2 (HKLM-x32\...\Free Video Converter_is1) (Version: 3.2.0.0 - Koyote Soft)
Garmin Express (HKLM-x32\...\{42E1A1AC-597A-4A11-B4B4-F47D5611A68B}) (Version: 4.1.10.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express (HKLM-x32\...\{b292f4e5-60ca-4bb8-8810-e5f908c3c1ff}) (Version: 4.1.10.0 - Garmin Ltd or its subsidiaries)
Garmin Express Tray (HKLM-x32\...\{BBD32E06-A24C-45F0-818E-6F51BF68D0BE}) (Version: 4.1.10.0 - Garmin Ltd or its subsidiaries) Hidden
Gateway Games (HKLM-x32\...\WildTangent gateway Master Uninstall) (Version: 1.0.0.52 - WildTangent)
Gateway Photo Frame 4.2.3.6 (HKLM-x32\...\Gateway Photo Frame) (Version: 4.2.3.6 - I/O Interconnect)
GIMP 2.8.0 (HKLM\...\GIMP-2_is1) (Version: 2.8.0 - The GIMP Team)
Google Apps Migration For Microsoft Outlook® 4.0.25.0 (HKLM-x32\...\{9D77F017-F6ED-4C4A-B684-A023B67406C7}) (Version: 4.0.25.0 - Google, Inc.)
Google Apps Sync™ for Microsoft Outlook® 3.8.420.1150 (HKLM-x32\...\{4846CA23-D24B-4760-A31B-5A394601EFA1}) (Version: 3.8.420.1150 - Google, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 47.0.2526.80 - Google Inc.)
Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google SketchUp 7 (HKLM-x32\...\{597E70FF-7C46-4EED-8092-91B7C2E0529D}) (Version: 2.1.6860 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6904.2028 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 4.0.0.320 (HKCU\...\GoToMeeting) (Version:  - )
GRE POWERPREP (HKLM-x32\...\GRE POWERPREP) (Version:  - )
HandBrake 0.9.5 (HKLM-x32\...\HandBrake) (Version: 0.9.5 - )
Hide My IP 5.4 (HKLM-x32\...\HMIP50_is1) (Version:  - )
HyperSnap 6 (HKLM-x32\...\HyperSnap 6) (Version: 6.70.01 - Hyperionics Technology LLC)
iBackupBot 5.2.8 (HKLM-x32\...\iBackupBot) (Version: 5.2.8 - VOWSoft, Ltd.)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
ImageMixer 3 SE Ver.6 Transfer Utility (HKLM-x32\...\{3A2AD071-AABD-4712-A43E-11D06BAA661D}) (Version: 6.00.018 - PIXELA)
ImageMixer 3 SE Ver.6 Video Tools (HKLM-x32\...\{62CA119E-C5A7-42FC-85E8-4B55AA9E4072}) (Version: 6.00.020 - PIXELA)
InstallIQ Updater (HKLM-x32\...\{8E1CB0F1-67BF-4052-AA23-FA22E94804C1}) (Version: 1.4.3.0 - W3i, LLC)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2413 - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30}) (Version: 12.1.2.27 - Apple Inc.)
Java 8 Update 66 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.18 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kalydo Player 4.10.01 (HKCU\...\KalydoPlayer) (Version: 4.10.01 - Eximion B.V.)
KB0817 Keyboard Driver (HKLM-x32\...\{ED5DCA6F-5FEA-47CB-83DB-210A468C298B}) (Version: 1.30.0000 - Gateway)
KONICA MINOLTA magicolor 1600W (HKLM\...\KONICA MINOLTA magicolor 1600W) (Version:  - )
LeapFrog Connect (HKLM-x32\...\{F9D1B35B-60DD-44F9-8FAF-29CD7CBD4BF3}) (Version: 4.0.33.15045 - LeapFrog) Hidden
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 4.0.33.15045 - LeapFrog)
LeapFrog Tag Plugin (HKLM-x32\...\{16B04311-52BB-4581-AED6-54515A474C07}) (Version: 4.0.33.15045 - LeapFrog) Hidden
LEGO Digital Designer (HKLM-x32\...\New LEGO Digital Designer) (Version:  - LEGO A/S)
LSI PCI-SV92EX Soft Modem (HKLM\...\LSI Soft Modem) (Version: 2.2.100 - LSI Corporation)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 14.0.4121 - McAfee, Inc.)
McAfee Virtual Technician (HKLM-x32\...\McAfee Virtual Technician) (Version: 8.1.0.135 - McAfee, Inc.)
McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.207 - McAfee, Inc.)
Medal of Honor Airborne (HKLM-x32\...\{25F28E39-FDBB-11DB-8314-0800200C9A66}) (Version: 1.0.1.0 - Electronic Arts)
Medal of Honor Allied Assault (HKLM-x32\...\{0DEA94ED-915A-4834-A87E-388D012C8E02}) (Version:  - )
Medal of Honor Allied Assault™ Breakthrough (HKLM-x32\...\{823A68CC-3049-4A6B-8F63-7DC85E4BB1C9}) (Version:  - )
Medal of Honor Allied Assault™ Spearhead (HKLM-x32\...\{7914BE1E-F186-4790-B8F4-9F63C52A41C1}) (Version:  - )
Medal of Honor Pacific Assault™ (HKLM-x32\...\{56CFA833-F44F-4199-8C58-7F8B38F2BC7B}) (Version: 1.0 - Electronic Arts)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (HKLM-x32\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM-x32\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Money Essentials (HKLM-x32\...\Money2007b) (Version: 16 - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0011-0000-0000-0000000FF1CE}_PROPLUSR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Live Add-in 1.5 (HKLM-x32\...\{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}) (Version: 2.0.4024.1 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-0081-0409-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUSR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41105.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (HKLM-x32\...\{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}) (Version: 9.0.30411 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 42.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
Mozilla Thunderbird (2.0.0.23) (HKLM-x32\...\Mozilla Thunderbird (2.0.0.23)) (Version: 2.0.0.23 (en-US) - Mozilla)
MSI Afterburner 2.3.1 (HKLM-x32\...\Afterburner) (Version: 2.3.1 - MSI Co., LTD)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MyTomTom 3.2.0.1116 (HKLM-x32\...\MyTomTom) (Version: 3.2.0.1116 - TomTom)
OpenOffice.org 3.4 (HKLM-x32\...\{51071D66-D034-4239-94E0-723FCA10B6FE}) (Version: 3.4.9590 - OpenOffice.org)
PasswordBox (HKLM-x32\...\PasswordBox) (Version: 1.38.11.4170 - PasswordBox, Inc.)
PDF Settings CC (HKLM-x32\...\{1FBAE18D-4DE4-47AA-83EC-D1B046F262DC}) (Version: 12.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS6 (HKLM-x32\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
PlayReady PC runtime (HKLM\...\{704ABF63-B0B1-446B-9D92-C5D06AFCE7B6}) (Version: 1 - Microsoft Corporation)
PrettyMay Call Recorder for Skype - Basic 3.6.0.105 (HKLM-x32\...\PrettyMay Call Recorder for Skype - Basic) (Version: 3.6.0.105 - PrettyMay,Inc.)
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5888 - Realtek Semiconductor Corp.)
ROBLOX Player for AK (HKCU\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX Corporation)
Round Robin Calculator v2.21 (HKLM-x32\...\Round Robin Calculator_is1) (Version:  - Topspin Systems Ltd)
Round Robin Scheduler 5 (HKLM-x32\...\Round Robin Scheduler 5) (Version: 5.0 - Galactix Software)
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Serif DrawPlus Starter Edition (HKLM-x32\...\{33311EA4-0ECA-4E7F-83E5-8A92CD760152}) (Version: 2.0.2.010 - Serif (Europe) Ltd)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Shopping4Causes Shopping Plugin (HKLM-x32\...\Shopping4Causes Shopping Plugin) (Version:  - )
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.9.9216 - Skype Technologies S.A.)
Skype™ 7.12 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.12.101 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
Spotflux (HKLM-x32\...\Spotflux) (Version: 3.1.2 - Spotflux)
Spotify (HKCU\...\Spotify) (Version: 0.9.1.57.ge7405149 - Spotify AB)
System Requirements Lab (HKLM-x32\...\{1E99F5D7-4262-4C7C-9135-F066E7485811}) (Version: 4.1.14.0 - Husdawg, LLC)
System Requirements Lab for Intel (HKLM-x32\...\{CD41B576-4787-4D5C-95EE-24A4ABD89CD3}) (Version: 4.4.24.0 - Husdawg, LLC)
The Logo Creator v5 (HKLM-x32\...\The Logo Creator v5) (Version:  - )
The Weather Channel App (HKLM-x32\...\The Weather Channel App) (Version:  - )
The Weather Channel Desktop 6 (HKLM-x32\...\The Weather Channel Desktop 6) (Version:  - )
TomTom HOME 2.8.3.2499 (HKLM-x32\...\TomTom HOME) (Version: 2.8.3.2499 - TomTom)
TomTom HOME Visual Studio Merge Modules (HKLM-x32\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Tournament Scheduler (HKLM-x32\...\Tournament Scheduler) (Version: Free Trial Version 6.1.31 - All-Pro Software)
Tournament Scheduler 2005 (HKLM-x32\...\{0B593DE5-1A22-4739-B915-176B36786CA4}) (Version: 1.6.6 - LeagueUSA)
Unity Web Player (All users) (HKLM-x32\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.2.0f3 - Unity Technologies ApS)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0011-0000-0000-0000000FF1CE}_PROPLUSR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Upgrade Kit (HKLM-x32\...\{1D0FDD6D-3C5E-4588-8ED0-02DC88014BF2}) (Version: 1.00.3002 - Gateway Incorporated)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin) (HKLM-x32\...\TagPlugin) (Version: 4.0.33.15045 - LeapFrog)
Visual Studio C++ 10.0 Runtime (HKLM-x32\...\{4412F224-3849-4461-A3E9-DEEF8D252790}) (Version: 10.0.0 - TomTom International B.V.)
WD Quick View (HKLM-x32\...\{965D28B5-3C86-41FD-994E-D6376815C9B3}) (Version: 2.4.10.17 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{F6FE3205-7737-4772-9017-C7ACD8A5561C}) (Version: 2.4.10.17 - Western Digital Technologies, Inc.)
WD SmartWare Installer (HKLM-x32\...\{647175e1-9944-4a82-bac1-102c95f0a99a}) (Version: 2.4.10.17 - Western Digital Technologies, Inc.)
WebLog Expert 6.4 (HKLM-x32\...\WebLog Expert_is1) (Version: 6.4 - Alentum Software, Inc.)
WebLog Expert Lite 6.4 (HKLM-x32\...\WebLog Expert Lite_is1) (Version: 6.4 - Alentum Software, Inc.)
Windows 7 Upgrade Advisor (HKLM-x32\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (HKLM\...\781745E87AFF80C0C1388CFF79D19ECAB2E9BB47) (Version: 11/05/2008 1.1.1.0 - LeapFrog)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Installer Clean Up (HKLM-x32\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Wizard101 (HKLM-x32\...\{A9E27FF5-6294-46A8-B8FD-77B1DECA3021}) (Version: 1.0.0 - KingsIsle Entertainment, Inc.)
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
Yahoo! SiteBuilder (HKLM-x32\...\Yahoo! SiteBuilder) (Version: 2.8.4 - )
YTD Toolbar v23.8 (HKLM-x32\...\{8914848D-59A3-4DED-BB2F-8A558FD85EA3}) (Version: 23.8 - Spigot, Inc.)
YTD YouTube Downloader & Converter 3.6 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version:  - GreenTree Applications SRL)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 26%
Total physical RAM: 8191.18 MB
Available physical RAM: 6018.34 MB
Total Virtual: 16380.56 MB
Available Virtual: 11304.38 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:583.17 GB) (Free:232.26 GB) NTFS
2 Drive d: (BROTHER) (CDROM) (Total:0.52 GB) (Free:0 GB) CDFS
6 Drive i: (HNA512MB) (Removable) (Total:0.47 GB) (Free:0.06 GB) FAT
 
========================= Users: ========================================
 
User accounts for \\AK-PROACTIVE
 
Administrator            AK                       ASPNET                   
                       
 
 
**** End of log ****

Edited by fuzzylumpkins, 14 December 2015 - 12:12 PM.


#9 dc3

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Posted 14 December 2015 - 12:18 PM

The Speccy provides useful information, but there is nothing there that is indicative of a problem.  In this case the MiniToolBox is pointing out the problem.  You need to do what I suggested.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 fuzzylumpkins

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Posted 14 December 2015 - 12:44 PM

I have the "install cd' that came with the computer when I bought it so I hope that will work.

 

It says "Gateway Upgrade DVD" - contains Gateway Upgrade Wizard & Applications, Drivers for Windows 7.

 

I'm hoping it's not going to go into upgrade mode immediately and will give me an option to reinstall/repaid the drivers only.


Edited by fuzzylumpkins, 14 December 2015 - 12:56 PM.


#11 dc3

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Posted 14 December 2015 - 01:01 PM

That looks like a upgrade disc, not a installation disc.  Is this the only disc that came with the computer?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 fuzzylumpkins

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Posted 14 December 2015 - 01:03 PM

Came with 2 CDs, but the other one says "Windows 7 Upgrade Media" so I figure it must be the first one I mentioned, if any.



#13 dc3

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Posted 14 December 2015 - 01:12 PM

I'm not familiar with these disc, because I'm not familiar I'm reluctant to suggest their use.  I would suggest calling Acer and ask them about these discs.  Ask if one of these in the Windows 7 installation disc.  If it is, you can use the instructions below to run the Startup Repair.

 

1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2.  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3.  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
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4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
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5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
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6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
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7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
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For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8.  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
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9.  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
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Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10.  Click on Finish, this will restart your computer.
 
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It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 fuzzylumpkins

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Posted 16 December 2015 - 11:16 AM

OK, thanks. I'm going to contact Gateway and see how far I get with regards to a CD. I'm hopeful but not holding my breath. If the one I have is trhe correct one I'll definitely try what you suggested and let you know how it went. Thanks!



#15 fuzzylumpkins

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Posted 16 December 2015 - 11:51 AM

Yep...no luck with Gateway. Only supports that exists is a third party support that wants $150 to help me. Any other ideas? Thanks!






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