Hello! I have a computer that is infected with Trojan:Win64/Patched.AZ.gen!dll. Can someone please help me get it removed. It has already affected/infected c:\windows\system32\dnsapi.dll. (or.. it created this?) - I know this because Microsoft Security Essentials tells me so (though it fails when it tries to quarantine, remove or clean the virus)
I can give you a list of the virus scans and virus removal programs I've already used, if you'd like.
Please forgive me, but I am not very well versed in the computer world. I will do my very best to follow your instructions.
Please help. Thank you for your time and consideration.
P.S. - I will NOT be able to check this thread until Monday the 14th at 8a. If you respond, please be aware I cannot reply until then.