came accross this site while trying to help a friend with his pc. I've been out the IT game now for almost 7 years so my knowlage has slipped...
He currently has Windows 8 64bit nad is unable to get online/onto the internet. I'm also unable to get into safe mode and unable to install malwarebytes either.
I have followed the directions (or at least tried to) as posted here: http://www.bleepingcomputer.com/forums/t/593591/dns-probe-finished-nxdomain-no-browers-work/
... with no success.
attached is the search resutls from running FFS.
Thanks in advace for the assistance good people.