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Program can't start because MSVCR100.dll is missing


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#1 The Feet

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Posted 11 December 2015 - 06:57 AM

Program can't start because MSVCR100.dll is missing

This message is typically caused by problems with C++ redistributables

 

This is a real head-scratcher !

 

System is W7 64-bit Home Premium on a Samsung RV511 laptop.

Everything else runs just peachy , apart from start-up on the odd few applications .

And yes , I have tried uninstalling / reinstalling those apps ... same story !

Strange thing is that after closing the warning dialog box the affected program(s) run just fine
....   so maybe the warning itself is a sort of FP ?

 

I've already tried the usual remedies including the excellent tutorial here :-

 

http://pcsupport.about.com/od/fixtheproblem/ht/dll-error-troubleshooting.htm

 

sfc /scannow  reports no problems

 

Tweaking.com Windows Repair shows all is good .

 

Has anybody got any suggestions , or had this problem themselves ?

 

All help and tips will be very much appreciated !

 

Thanks

 


 

 



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#2 SleepyDude

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Posted 11 December 2015 - 07:14 AM

Hi,
 
Let's see what we can find...
 
Download SystemLook from one of the links below according to your OS Architecture and save it to your Desktop.
SystemLook (64-bit)
SystemLook (64-bit) - Mirror #2
SystemLook (32-bit)
SystemLook (32-bit) - Mirror #2
  • Double-click SystemLook/SystemLook_x64 to run it.
  • Accept the prompt Allow the program to make changes to this computer (UAC prompt)
  • Copy the content of the following codebox into the main textfield:
    :filefind
    MSVCR100.dll
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  • Note: The log can be found on your Desktop entitled SystemLook.txt

Edited by SleepyDude, 11 December 2015 - 07:58 AM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#3 The Feet

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Posted 11 December 2015 - 07:42 AM

Many thanks for the prompt response !

 

I did as you asked ....

.... unfortunately the result on running the d/l file from the first site above is an error message

 

" Script required "



#4 SleepyDude

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Posted 11 December 2015 - 07:57 AM

Hi,
 
You need to copy the two lines into the empty box of the program.
:filefind
MSVCR100.dll

Edited by SleepyDude, 11 December 2015 - 07:58 AM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#5 The Feet

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Posted 11 December 2015 - 08:09 AM

OK .... gotcha .... thanks

Results

 

SystemLook 30.07.11 by jpshortstuff
Log created at 13:01 on 11/12/2015 by Halfbo
Administrator - Elevation successful

========== filefind ==========

Searching for "MSVCR100.dll"
C:\Program Files (x86)\Malwarebytes Anti-Malware\msvcr100.dll    --a---- 774456 bytes    [14:37 28/11/2015]    [09:49 05/10/2015] F7659C545773F2D21F0335F58A7F20CD
C:\Windows\System32\msvcr100.dll    --a---- 827728 bytes    [09:36 18/03/2010]    [09:36 18/03/2010] AED6D63CFA5A3EF7021AF9C457FEE994

-= EOF =-

 

---------------------------------------------------------------------

 

I've just had a look in the quarantine folder of Malwarebytes Anti-Malware ....

.... there's about a dozen references to "Driver Assist " but no reference to the DLL as indicated in SystemLook ( above )



#6 SleepyDude

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Posted 11 December 2015 - 09:19 AM

Can you tell me one program that doesn't work because MSVCR100.dll is missing?

 

 

The Malwarebytes quarantine isn't listed on the SystemLook report.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#7 The Feet

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Posted 11 December 2015 - 09:33 AM

IOBit Uninstaller

#8 SleepyDude

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Posted 11 December 2015 - 10:02 AM

Did you download and run SystemLook_x64.exe? If you used the 32-bits version I need you to run the x64 version because you have Windows 7 x64 according with the information you provided.

 

Please repeat the steps.


Edited by SleepyDude, 11 December 2015 - 10:49 AM.

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#9 The Feet

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Posted 11 December 2015 - 11:11 AM

It was definitely the 64-bit version .... no question. The same errors arise when I downloaded and ran this patch yesterday - http://www.microsoft.com/en-us/download/details.aspx?id=13523 Running the d/l file throws the same error .

#10 SleepyDude

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Posted 11 December 2015 - 12:05 PM

Did you manually copy the file MSVCR100.dll to the c:\windows\system32 folder?

 

 

Edit: Download and install Microsoft Visual C++ 2010 Redistributable Package (x86) the 32-bits programs will need this one.

 

If you have this package installed please Uninstall it and Reinstall.


Edited by SleepyDude, 11 December 2015 - 12:39 PM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#11 The Feet

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Posted 12 December 2015 - 03:10 AM

SOLVED Thank you very much SleepyDude . No I didn't manually copy the file you mention. I uninstalled the 32-bit version and then re-installed using the download from the MS site. (vcredist_x86) I had been concentrating too much on the 64-bit version Thanks again for your time skills and patience !

#12 SleepyDude

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Posted 12 December 2015 - 07:13 AM

:thumbup2:


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
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