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#1 vira


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Posted 11 December 2015 - 04:25 AM



I had windows 10 pro x64, with avira free installed for months. Lately i noticed two weird things. First, i cant load the www.gigabytes.com site. The classic white page with error that the page is busy or unavailable and secondly the tray icon of avira has disappeared. When i click the program from start menu, it appeared again but still i cant browse gigabytes site.

Now, when i disable the avira protection, i can browse gigabyte but after every reboot the problem comes again, so i decide to uninstall avira, so i did it (from control panel, as avira discontinue their removal tool). Without any protection, i cant browse (again) gigabyte's site. I was try to reinstall avira, and other security suites (avg free,avast free and comodo IS) but my problem persists.

I dont know how and why avira free has blocked the gigabyte's site, and why only this one (again it was the free edition without firewall). From my network any other pc can browse at gigabyte's site and i have check my "hosts" file (has no extra entries). What i can do more ?


Thanks in advanced

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#2 usasma


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Posted 12 December 2015 - 06:17 AM

Check in both the Security forums and the Networking forums here.

The experts there will be able to make more suggestions.


As for here, my suggestion is to run:


Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.


If that doesn't work, then try a Reset using the Keep My Files option.

If that doesn't work, then backup your stuff and try a Reset using the Remove Everything option.

But these steps are rather drastic - that's why I suggest posting in the Security and Networking forums.

Good luck!

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