I havea pavillion 10 all in one 8.1
Internet was enabled but I was doing a jigsaw puzzle on a program I have had for years. Never any problem.
All of a sudden through the microphone I got a message over and over saying my computer was comprimised, my passwords, banking, and so forth were at risk .
I should call this number 855-472-9850...to have it fixed.
I didn't know what to do...I did call the number. Some woman with a foreign accent asked what my problem was...that they could take over my machine and fix it.
I hung up on her.
Going to my homepage this message was in a box. I clicked it off with the x.
I asked another help group and they gave me a url to report it to the ic3.gov site. They scared me with the fact that I should contact my internet provider. get new id and access code etc.
My question is...what is your take on this and is all this necessary. Was this a scheme to get my passwords and info? phishing scam? or what.
Thank you for your consideration. I add that my security program didn't pick up on this.
Edited by coaler, 10 December 2015 - 10:51 PM.