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Intermittent Connection


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7 replies to this topic

#1 MLB29

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Posted 10 December 2015 - 04:50 PM

Hi, I have Comcast and have been experiencing issues with my internet connection. I have a Windows 7 64-bit. I've done ping tests and get "request timed out", "General failure", or PING: transmit failed. General failure. Sometimes when I'm browsing the web in Google Chrome I get ERR Network Changed, timed out, and refused. Three Comcast technicians came out and don't know how to resolve my issue? 


Edited by Chris Cosgrove, 10 December 2015 - 06:46 PM.
Moved from Win 7 to 'Networking'.


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#2 SpywareDoc

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Posted 10 December 2015 - 06:47 PM

Wired or wireless?



#3 MLB29

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Posted 10 December 2015 - 09:47 PM

Wired.



#4 MLB29

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Posted 01 January 2016 - 01:34 PM

Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : compaq
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 78-AC-C0-96-C2-2B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, January 01, 2016 9:28:40 AM
   Lease Expires . . . . . . . . . . : Friday, January 08, 2016 12:30:50 PM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{5A224DCD-C4A3-4D67-A92E-1FC79C91A2F9}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes


#5 Wand3r3r

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Posted 01 January 2016 - 01:52 PM

try this

https://support.microsoft.com/en-us/kb/299357



#6 Queen-Evie

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Posted 01 January 2016 - 02:03 PM

Please read the link posted by Wand3r3r. Try it and see if that resolves your problem.

If it does not: 
Here is my suggestion.

Post your issue at the Comcast Help & Support Forum
 
If you have not posted there in the past you will need to register and set up a user name. Choose one that is NOT your email name.
 
Since you are using a wired connection, post under Xfinity Internet/Basic Internet Connectivity And Modem Help.
 
There are connection experts (and others) who may be able to help you determine what is causing your issues.

By default, your settings at Comcast are set to notify you when someone replies to your topic. If you get an email about a new reply there may be a link to use to "unsubscribe". DO NOT USE THAT LINK. For reasons known only to Lithium, the forum software provider, using it will will wipe out your forum account.

#7 MLB29

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Posted 06 January 2016 - 05:46 PM

I have tried both of your suggestions and I'm still having the issue. I have posted in the Comcast forums with no luck. My internet keeps going in and out and keeps identifying. When I go to my Firewall settings I see my connection multiple times? In my Firewall settings I have Private Networks and Guest or Public networks they switch back and forth between connected and not connected either one is connected or the other is not connected?


Edited by MLB29, 06 January 2016 - 05:49 PM.


#8 Condobloke

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Posted 06 January 2016 - 08:13 PM

This may be an absolute shot in the dark......but.......just have a read of THIS TOPIC

 

In particular, the last post.


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

 GcnI1aH.jpg

 

 





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