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BSOD


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7 replies to this topic

#1 hoggie

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Posted 10 December 2015 - 04:11 PM

Good afternoon folks I hope you can help.
 
 
I have windows 10 installed was okay till about 4 weeks back, stated to get the BSOD. Firstly it was only happening once every 3 days or so. Ran my antispy/malware software to look for problems never found any problems.(Avast, superantispyware, Spybot and Malwarebytes)
 
 
The BSOD errors are :-
 
Bad pool header
 
System pte misuse
 
Security check failure
 
Page fault in none page area
 
Kernel security check failure
 
Irql not less or equal.
 
System security exception
 
 
In event viewer, it has ID41 63
 
System has rebooted without cleanly shutting down.
 
 
Then just 3 days back I got an error atihdwt6.sys.  This is when the sh** hit the fan. It would just load up and crash with this error. I decided to  format my hdd with dban and install windows 7. Done this and was okay for the day, decided to install windows 10 and have had 3 BSOD in the last 2 hours or so.
 
 
I hope this makes sense to you all and you can help me fix this, if you need any more info please ask.
 
 
Hoggie
 
Windows 10 Pro 64bit
Case STYLISH SILVER/BLACK TRIDENT CASE + 2 FRONT USB
Processor (CPU) AMD PHENOM II X4 965 SOCKET AM3 (3.40GHz/8MB CACHE) - BLACK
EDITION
Motherboard ASUS® M4A785TD-V EVO: DUAL DDR3, S-ATA II, 2 x PCIe x16, 1 x PCIe
x1, 3 x PCI
Memory (RAM) 8GB CORSAIR XMS3 DUAL-DDR3 1333MHz
Graphics Card AMD Radeon R7 200 Series
PSU 630W Thermaltake Berlin + 120mm Case Fan

Edited by Queen-Evie, 10 December 2015 - 04:22 PM.
moved from Windows 10 Support to BSOD forum


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#2 hamluis

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Posted 10 December 2015 - 04:57 PM

BSOD Forum Posting Instructions

 

Louis



#3 hoggie

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Posted 11 December 2015 - 08:39 AM

Good afternoon folks I hope you can help.
 
 I have windows 10 installed was okay till about 4 weeks back, stated to get the BSOD. Firstly it was only happening once every 3 days or so. Ran my antispy/malware software to look for problems never found any problems.(Avast, superantispyware, Spybot and Malwarebytes)
 
 
The BSOD errors are :-
 
Bad pool header
System pte misuse
Security check failure
Page fault in none page area
Kernel security check failure
Irql not less or equal.
System security exception
 
In event viewer, it has ID41 63
 System has rebooted without cleanly shutting down.
 
Then just 3 days back I got an error atihdwt6.sys. This is when the sh** hit the fan. It would just load up and crash with this error. I decided to  format my hdd with dban and install windows 7. Done this and was okay for the day, decided to install windows 10 and have had 3 BSOD in the last 2 hours or so.
 
 
I hope this makes sense to you all and you can help me fix this, if you need any more info please ask.
 
 
Hoggie
 
Windows 10 Pro 64bit
Case STYLISH SILVER/BLACK TRIDENT CASE + 2 FRONT USB
Processor (CPU) AMD PHENOM II X4 965 SOCKET AM3 (3.40GHz/8MB CACHE) - BLACK
EDITION
Motherboard ASUS® M4A785TD-V EVO: DUAL DDR3, S-ATA II, 2 x PCIe x16, 1 x PCIe
x1, 3 x PCI
Memory (RAM) 8GB CORSAIR XMS3 DUAL-DDR3 1333MHz
Graphics Card AMD Radeon R7 200 Series
PSU 630W Thermaltake Berlin + 120mm Case Fan

Attached Files



#4 usasma

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Posted 12 December 2015 - 05:59 AM

If unable to get into Windows, start with these free, bootable diagnostics:  http://www.carrona.org/initdiag.html

If those pass, then try the other tests (if you can get into Windows).  If not, then try the steps suggested here for further troubleshooting:  http://www.carrona.org/strpdown.html

 

As one of the errors pointed to an ATI driver, I'd have to wonder if the video card was involved in this.  To test the video card you'll have to try another one.

If you don't have one to try, maybe you can purchase one from a shop that takes returns.  That way you'll be able to get your money back if the card isn't needed.

 

What you describe is most commonly seen as a hardware error (that's why I suggested the diagnostics).

As hamluis has requested, we need the reports in order to make this a bit easier to troubleshoot.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 blueelvis

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Posted 12 December 2015 - 01:44 PM

Greetings Hoggie & Welcome to the forums ^_^,

The ZIP file uploaded by you does not contain any dump files :(
Although, as per the logs, I see that there is a Full Memory Dump file available at this location - "C:\Windows\Memory.dmp"


Please ZIP that file and upload it to some 3rd party file hoster like MediaFire, OneDrive etc and paste the link back here. Also, please upload the ZIP file generated by the tool below -
http://omgdebugging.com/bsod-inspector/

Once it completes, you will find a ZIP file on your Desktop. Please upload that ZIP file as well.


Let me know how it goes ^_^

-Pranav

Member of the Bleeping Computer A.I.I. early response team!


In case I have been helping you and you haven't received a reply from me in 48 hours, please feel free to PM me. Anything else? Still feel free to PM me :)

Did you read this? http://omgdebugging.com/5-tips-for-getting-the-best-bang-for-the-buck-at-fast-food-joints/

#6 usasma

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Posted 12 December 2015 - 02:51 PM

Other topic here:  http://www.bleepingcomputer.com/forums/t/598982/bsod/#entry3882943


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 usasma

usasma

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Posted 12 December 2015 - 02:51 PM

Other topic here:  http://www.bleepingcomputer.com/forums/t/599038/bsod/#entry3883419


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 hoggie

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Posted 13 December 2015 - 05:01 AM

Thanks guys,

Update, my pc will not operate just crashes or bsod. Went to my local pc shop and the person thought it could be my hdd? I have sent for one to try (only cost me £5,nothing to lose) will post back if it works




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