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Has my harddisk crashed ?


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15 replies to this topic

#1 rt60man

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Posted 10 December 2015 - 12:32 AM

Hi,

 

Toshiba L750, core i5 - win-7 64bit installed. 4gb ram, 600gb HDD,

50gb os, 250gb, 250gb partitions. 8gb Virtual memory on 3rd partition.

 

Used sparingly and working fine until a few days ago. I heard some faint whirling sound (probably the HDD) and in some time the OS crashed.

It went into an infinite loop of shutting down and rebooting trying to recover the system.

 

At some time, I chose command prompt and ran chkdsk on all the partitions chkdsk /f /r

 

It seemed to work, although the computer was only half as fast.

 

After a couple of boots, I only get a blank screen and a cursor at left hand top, post the bios screen.

 

Has my harddisk crashed? If so, how do I get it working back, either with the same HDD or another one

The data is not really important to me ( I have a back up on my desktop)

 

Thanks in advance for your help



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#2 GoFigure

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Posted 10 December 2015 - 03:06 AM

Yes it sounds like it.  Here is a video showing you how to replace it.

https://www.youtube.com/watch?v=svTUrXrAa1U

Edited by GoFigure, 10 December 2015 - 03:06 AM.


#3 duryard

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Posted 10 December 2015 - 03:08 AM

Sounds pretty much like it. New HDD sounds to be in order. Not difficult to replace. You will need your recovery CD/DVD etc to reinstall to the new HD have the dosh go for a SSD



#4 hamluis

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Posted 10 December 2015 - 07:29 AM

The proper answer...to any question about the functionality of a hard drive:  Run the appropriate hard drive diagnostic, before assuming that you know whether the drive needs to be replaced.

 

Louis



#5 duryard

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Posted 10 December 2015 - 07:38 AM

Quite correct. Thats assuming the Hard drive is still accessible :welcome:



#6 dc3

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Posted 10 December 2015 - 09:53 AM

Quite correct. Thats assuming the Hard drive is still accessible :welcome:

If the hdd can still spin up a bootable disc with the hdd manufacturer's diagnostic program can be run.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 dc3

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Posted 10 December 2015 - 09:57 AM

rt60man

 

Can you boot into Safe Mode with Networking?

 

If you can, please do the following.

 

Please download and run SeatTool for Windows.
 
Before the installation begins you will be prompted to either Decline or Accept the terms of the installation, click on I Accept.
 
Once the installation begins you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for HDDs and SSDs on your computer.  Please remove any external storage devices connected via USB ports.
 
2.  Detected Drives will list the HDDs and SSDs found.  Place a check mark in the drive box you want to run the scan on.
 
3.  You will see Basic Tests above Detected Drives, move the mouse pointer over this.
 
4.  A menu will open with options for the different scans, please click on Long Generic Test
 
5.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.
 
 seatools4_zpsd7balf76.png
 
6.  Post the results of the scan in your topic.
 
7.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 Tithi

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Posted 10 December 2015 - 10:01 AM

It seems to me that your hard disk has crashed.

You already got some tips ? Did you tried any of these?



#9 dc3

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Posted 10 December 2015 - 10:24 AM

It seems to me that your hard disk has crashed.

You already got some tips ? Did you tried any of these?

Crashing and failing are two different things.  We are trying to ascertain whether the hdd is failing.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 rt60man

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Posted 11 December 2015 - 12:08 AM

Thank you all for your suggestions.

 

dc3:

So far I don't get any windows boot options.

Only a blinking cursor at left top of screen (immediately after the bios options flash screen)

 

I can set usb or cd rom as first boot. But can seatools be run from there?

Thanks


Edited by rt60man, 11 December 2015 - 02:16 AM.


#11 dc3

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Posted 11 December 2015 - 07:22 AM

You haven't answered my question.  Can you boot into Safe Mode?

 

To answer your question, no, this has to be run in Windows.


Edited by dc3, 11 December 2015 - 07:24 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 rt60man

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Posted 11 December 2015 - 08:22 AM

Can you boot into Safe Mode?

 

Not in a way that I know of...

 

To my knowledge, to boot into safe mode, you need to press some Func. key (usually F8) just after the bios options screen flash. i.e., just before the windows splash screen. My computer is not getting upto there

 

Is there any other way to enter safe mode?



#13 dc3

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Posted 11 December 2015 - 08:29 AM

The only way I know how to boot into Safe Mode in Windows 7 is to press the power button and immediately start tapping the F8 key until the Advanced Boot Options open.  From there you use the up or down key to navigate to Safe Mode, then press Enter to select the option.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 rt60man

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Posted 11 December 2015 - 08:47 AM

F8 does not seem to work. Same blank screen with cursor blinking at left hand top



#15 dc3

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Posted 11 December 2015 - 09:06 AM

That's what I was afraid of.  This means that you can't use the Safe Mode with Command Prompt.  You will need a installation disc to make a repair for this computer.  I would suggest calling Toshiba and explain your situation (not being able to open the Advanced Boot Options) and see if they will send you a installation disc so you can make the repair.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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