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Lenovo v570 not booting up


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8 replies to this topic

#1 pavendan

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Posted 09 December 2015 - 06:54 PM

Laptop turns on, stays on lenovo screen. At bottom has Press F2 for enter setup, F12 to enter Multiboot Menu


Edited by hamluis, 11 December 2015 - 03:29 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 09 December 2015 - 08:00 PM

Enter setup and see what the first bootable device is.  Check to ensure that the proper hard drive is reflected as the first boot device.

 

Louis



#3 pavendan

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Posted 10 December 2015 - 10:07 AM

Louis,

 

The hard drive is the first bootable device

 

Patricio



#4 hamluis

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Posted 10 December 2015 - 11:28 AM

I would try running the following:  Lenovo Diagnostics .

 

Louis



#5 pavendan

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Posted 10 December 2015 - 12:04 PM

Louis,

 

Thanks! I will try tonight

 

Patricio



#6 pavendan

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Posted 10 December 2015 - 08:07 PM

After several minutes I get the Windows Boot Manager screen with a message saying Windows has encountered a problem communicating with a device connected to your computer. At the end it says status: 0xc00000e9

 

Then,

Info: An unexpected I/O error has occurred.

 

Patricio



#7 hamluis

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Posted 11 December 2015 - 12:29 PM

You ran the Lenovo diagnostics...or do these errors occur when you try to run the diagnostics?

 

Louis



#8 pavendan

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Posted 11 December 2015 - 01:12 PM

I get the errors when trying to run the diagnostics

 

Patricio



#9 JohnC_21

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Posted 11 December 2015 - 04:06 PM

Download the iso of Lenovo's bootable diagnostics. You will need to burn the iso on another computer and hopefully it will boot to the diagnostics. Tap F12 at boot to select your boot device. 

 

https://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/linux-bootable-cd-4307318.iso

 

https://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools/bootablediags






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