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Can't send e-mails since Windows 10 Upgrade


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#1 stocktaker

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Posted 09 December 2015 - 07:03 AM

Since upgrading to Windows 10 I can't send e-mails from my HP Pavilion 15 laptop (64 bit) but I do receive them on both outlook

and live mail but this problem does not effect my dell desktop (32bit) is this a windows problem or my laptop

any help gratefully received

Thanks Stocktaker



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#2 britechguy

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Posted 09 December 2015 - 10:01 AM

Have you checked your account settings with regard to the outgoing mail (SMTP) server?

 

If it's working on one machine, and not the other, the first thing I'd suspect is that either the server name, port number, security type, or login requirements for the SMTP server somehow got messed up.

 

Compare what they are on the functioning machine and on the "doesn't send" machine and tweak as indicated.

 

If this doesn't turn out to be the situation it would be helpful to know the respective e-mail clients you're using at a minimum.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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#3 stocktaker

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Posted 11 December 2015 - 07:17 AM

Thanks I will do that and let you know how I get on

Stocktaker






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