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I have Random BSD and Patchy Video Display?


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#1 ABestPCs

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Posted 08 December 2015 - 05:29 PM

I am using a ASROCK Z75 Pro3 Intel Socket 1155 with an Intel Core i7 3770K, 12 GB of DDR3 RAM, ADATA 128 GB SSD.

 

My brother wanted me to test his GPU NVIDIA GeForce 980 TI and this is when my system started to go hay wire. I Tested my PSU That passed my system tester. I then used my MOBO Tester no error codes to be worried about. I am just questioning either the RAM or the CPU. I am now using Intel's onboard GPU and is now doing the same thing as before. It has crashed Windows 10 Pro 64 like almost once a day now. It crashes with the white lines going across the screen distorting the display. When I power cycle it comes back normal and I can use it. The day I took out the NVIDIA 980 TI I had my system crashed with a tone of beeps. Stupid me never listened to the beeps code and it started fine after I cleared CMOS by removing the BIOS Battery. I still had those lines show up. I thought it was a virus as my system was running slower than normal and had a BSD with Security Check Error Message. The next boot up I had an issue with a MemCheck Error. But these BSD where with the 980 GPU and not Onboard. Since I took it out, I haven't had any BSD. My brother has that same NVIDIA GeForce 980 TI Gard in his computer and it works fine and no errors. Just wondering why I have to reset the BIOS to defaults every once in a while too? I will be running my Memory tester as well to see if it may be bad RAM. But something isn't running right. 

 

My Power Source is a battery backup power supply and every once in a while it shows in windows that the battery is charging as my Power Strip has the USB Cable that connects to the computer and will shut down the computer if it lost power. Perhaps this could be what wrong with it too? 


One other question is there a software to test the SSD Performance? Perhaps this could be the cause too.



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#2 usasma

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Posted 08 December 2015 - 06:01 PM

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

Should you have problems with the perfmon report, please disregard it (I don't use it very much anyway).

Should the app lock up for more than 15 minutes while searching for Network information (it does this in my copy of W10), go ahead and kill the app. 
Then navigate to the Documents folder and zip up the 18 reports in the SysnativeFileCollectionApp folder - then upload that with your next post.

If that doesn't work, then you can try this new app (from a friend of mine):  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
***********************************************************************************************************

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 ABestPCs

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Posted 08 December 2015 - 06:59 PM

Okay usasma I just Ran both files. What file(s) do you need to look at? There is are several files in the folders.



#4 ABestPCs

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Posted 08 December 2015 - 07:05 PM

here is the entire zip file SysnativeBSODCollectionApp  and BSODInspector

Attached Files



#5 usasma

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Posted 09 December 2015 - 06:15 AM

Your UEFI/BIOS (version P2.00) dates from 2013.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Make sure that you have ALL available Windows Updates

There were multiple Windows Update failures on 12/7/2015 (from the WER section of the MSINFO32 report)

 

You have a Realtek 8812AU Wireless LAN 802.11ac USB NIC (your driver dates from 10/30/2015):

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


It also appears that this device is disabled:

 

Realtek 8812AU Wireless LAN 802.11ac USB NIC    USB\VID_0BDA&PID_8812\123456    This device is disabled.

If that's the case, and it's not needed, please uninstall the software for the device and physically remove it from your system (this is for testing purposes - you can reinstall it later on, after we've finished troubleshooting).

 

There was one memory dump listed in the WER section of MSINFO32 that blamed wifi drivers.

Where you using the wireless USB device when this happened on 08 December?

 

For now I would leave the wireless USB wifi device disconnected.

Should you need it, then download a fresh copy of the latest, W10 compatible drivers for it and install them.

While it's most likely that this is a driver problem, it's also possible that there is a hardware problem with the device.

 

Your Intel SmartConnect software dates from 2012 - and Intel does not support it's use in W10.  Some suggestions:

- see if there's a setting for it in your BIOS - and disable it there.

- if you can't disable it, try installing the latest available W8.1 version using Compatibility Mode (for Windows 8) on the installer

 

Also, your Intel Audio dates from 2014 - so I'd suggest updating that to the latest, W10 compatible version also.

 

 

Analysis:
The following is for informational purposes only.
**************************Tue Dec  8 18:23:34.936 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120815-4265-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 4:06:17.668
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
Probably caused by : vwififlt.sys ( vwififlt!FilterSendNetBufferListsComplete+14f )
BugCheck 139, {3, ffffd000f107bdb0, ffffd000f107bd08, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd000f107bdb0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd000f107bd08, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x139_3_vwififlt!FilterSendNetBufferListsComplete
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Tue Dec  8 18:23:34.936 2015 (UTC - 5:00)**************************
ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
IntcDAud.sys                Tue Sep  9 08:13:01 2014 (540EEECD)
LcUvcUpper.sys              Mon Jan 26 19:15:56 2015 (54C6D8BC)
rtwlanu.sys                 Mon Feb 16 01:42:38 2015 (54E1915E)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
iwdbus.sys                  Wed Jul  8 18:17:13 2015 (559DA169)
dc3d.sys                    Wed Jul 22 14:21:39 2015 (55AFDF33)
igdkmd64.sys                Mon Aug 17 11:34:01 2015 (55D1FEE9)
rt640x64.sys                Wed Oct  7 11:03:55 2015 (5615345B)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=LcUvcUpper.sys
http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 ABestPCs

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Posted 09 December 2015 - 08:20 PM

I think I solved it. One I had suspected the PCI Express X16 WiFi/USB 3.0 hub, or a bad ssd. I took out the WiFi card and using a different 1 tb hdd. I also had bad RAM that I shaped out with new 8 gb. Even with all new ram it crashed bringing me to try taking out the WiFi card and try a new hdd.




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