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#1 charkey6

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Posted 08 December 2015 - 10:10 AM

I' ve tried to load combofix and I receive a message that it no longer supports windows 2000.  My operating system is windows 8.1


Mod Edit ..Moved to Antimalware methods~~ boopme


Edited by boopme, 08 December 2015 - 11:05 AM.


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#2 RolandJS

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Posted 08 December 2015 - 10:20 AM

Do not meddle with ComboFix.  Even if it works for Windows 8+, I highly recommend you only run ComboFix when a BC tech runs you through the steps.


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#3 Sintharius

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Posted 08 December 2015 - 10:46 AM

Hi there,

ComboFix does not support Windows 8.1 and 10.

ComboFix usage, Questions, Help? - Look here

#4 quietman7

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Posted 08 December 2015 - 06:39 PM

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. However, we are willing to assist with resolving problems caused after using it and we are certainly willing to help with malware disinfection.

If you need individual assistance with a malware infection, other advanced tools are available but they cannot be used in this forum. Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

If you choose to follow the above instructions and post a FRST log, please reply back in this thread with a link to the new topic so we can closed this one. If not, at least you know doing that is an option available to you.
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