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Systems policy settings being modified and PUPs downloaded


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#1 blackroseblade

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Posted 08 December 2015 - 05:06 AM

Hello. I've got a few infections from use of too many injection tools it seems. I regularly use cheatengine and trainer tools though I scan all with VirusTotal (for single player only, I don't do multiplayer), and there are a few cracked software I've used (mostly to prevent annoying online requirements).

 

This is the first time I've been infected in ages, I am very careful with my security otherwise.

 

I am using Windows 10, 64 bit, non-secure legacy boot.

 

My systems policy settings are being modified, though I do not know how or by what user account. My upgrade settings have been restricted, I can no longer choose to join Insider Previews. My Windows Defender has been disabled, and the sliders for enabling it have been greyed out.

 

Further more I am discovering a lot of unwanted PUPs since the past 2 weeks.

 

Attached here are the logs for FRST.

Attached Files



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#2 nasdaq

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Posted 09 December 2015 - 10:53 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 

2013-08-22 18:25 - 2015-10-17 04:42 - 00910955 ____A C:\WINDOWS\system32\Drivers\etc\hosts

127.0.0.1 localhost0.0.0.0 lb.usemaxserver.de


It may not be a problem but I suggest your edit your Hosts file <- No extension. Just the first 2 lines like this.

127.0.0.1 localhost
0.0.0.0 lb.usemaxserver.de


Leave the rest of the items alone.

Save the file.

p.s.
The file may be hidden.

Unhide files/folders Windows 7.
How To:
http://windows.microsoft.com/en-ca/windows/show-hidden-files#show-hidden-files=windows-7
<<<>>>


Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM-x32\...\Run: [Syslog] => [X]
GroupPolicyScripts: Restriction <======= ATTENTION
GroupPolicyScripts\User: Restriction <======= ATTENTION
FF Plugin HKU\S-1-5-21-1706022009-467480661-867409634-1000: @tools.google.com/Google Update;version=3 -> C:\Users\blackroseblade\AppData\Local\Google\Update\1.3.28.1\npGoogleUpdate3.dll [No File]
FF Plugin HKU\S-1-5-21-1706022009-467480661-867409634-1000: @tools.google.com/Google Update;version=9 -> C:\Users\blackroseblade\AppData\Local\Google\Update\1.3.28.1\npGoogleUpdate3.dll [No File]
CustomCLSID: HKU\S-1-5-21-1706022009-467480661-867409634-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\blackroseblade\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1706022009-467480661-867409634-1000_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\blackroseblade\AppData\Local\Google\Update\1.3.27.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1706022009-467480661-867409634-1000_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\blackroseblade\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1706022009-467480661-867409634-1000_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\blackroseblade\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1706022009-467480661-867409634-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\blackroseblade\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1706022009-467480661-867409634-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\blackroseblade\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll => No File
ATTENTION: System Restore is disabled
Task: {456E1127-A65F-44F8-8740-B263B0323139} - System32\Tasks\GetNetworkInfo => C:\Users\BLACKR~1\AppData\Local\Temp\setdebug.exe <==== ATTENTION
Task: {FD5FAC17-18D2-4E74-8A28-A7EDD8DBED6C} - System32\Tasks\jqfknez => Rundll32.exe "C:\WINDOWS\SysWOW64\DismApih.dll",DZTEICI
Task: C:\WINDOWS\Tasks\jqfknez.job => C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\SysWOW64\DismApih.dll
C:\Users\BLACKR~1\AppData\Local\Temp\setdebug.exe
C:\WINDOWS\SysWOW64\DismApih.dll

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Firefox:
Reset Default Browsing settings:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-problems?utm_expid=65912487-41.djHNRQY0RhaLvvtvcd0BQA.2&utm_referrer=https%3A%2F%2Fwww.google.ca%2F

Clean the Firefox Cache.
https://kb.wisc.edu/page.php?id=15141
===

How is the computer running now?

#3 blackroseblade

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Posted 09 December 2015 - 12:34 PM

Still no change. Can still see "Some settings are managed by your organization" in Windows Update->Advanced and all sliders are turned off and greyed out in Windows Defender.

Attached Files



#4 nasdaq

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Posted 10 December 2015 - 08:24 AM

Still no change. Can still see "Some settings are managed by your organization" in Windows Update->Advanced and all sliders are turned off and greyed out in Windows Defender.


I hope this will enable you to solve this issue.

How to fix 'Some settings are managed by your organization' message in Windows 10
http://www.ibtimes.co.uk/how-fix-some-settings-are-managed-by-your-organization-message-windows-10-1521281

===

If successful check your System restore as it may still be disabled.
How to: Turn System Restore ON or OFF - Windows 10.
http://www.ghacks.net/2015/08/02/check-if-system-restore-is-enabled-on-windows-10/

Keep me posted.

#5 blackroseblade

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Posted 10 December 2015 - 11:26 AM

I already did the first part once, it got disabled on the next reboot.

 

Regardless, I've enabled both System Restore and done the SSMYO steps. The message is gone for now, and System Restore is enabled, but Windows Defender remains greyed out.



#6 nasdaq

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Posted 10 December 2015 - 11:46 AM

Download Security Check by screen317 from here
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

#7 blackroseblade

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Posted 10 December 2015 - 12:27 PM

 Results of screen317's Security Check version 1.009  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Java 8 Update 60  
 Adobe Flash Player     20.0.0.235  
 Mozilla Firefox (42.0)
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 



#8 nasdaq

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Posted 10 December 2015 - 01:46 PM

I hope this article will help solve your problem.

http://www.nextofwindows.com/how-to-fix-the-windows-security-center-service-cant-be-started

Make sure you click the Apply button before leaving.

If that fails to solve the issue I suggest you install the Microsoft Security Essentials from this link.

http://windows.microsoft.com/en-CA/windows/microsoft-security-essentials-help#microsoft-security-essentials-help=windows-7&v2h=win7tab1&v3h=winvistatab1

===

Or you can start a new topic in the Windows 10 forum.
http://www.bleepingcomputer.com/forums/f/229/windows-10-support/
There may be an something that I'm not aware. I do not have the Windows 10 operating system to check further.

I will leave this topic open for 6 days.
If you need to return please do.

#9 nasdaq

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Posted 16 December 2015 - 11:25 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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