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Microsoft Word 2010 Docs Opening With Strange Formatting


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#1 bmichigan

bmichigan

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Posted 07 December 2015 - 08:47 PM

Hi all,

 

I recently opened my a document from a couple years ago (Microsoft Word 2010 Starter), and it is opening up with a strange formatting - almost as if it were in Safe Mode, it has shifted from one to one and a half pages, the letters are almost blurry and spaced out. The same document opens fine on different computers. Some older documents open fine, which is also confounding. 

 

About a year ago, I had a ZeroAccess Rootkit. To remedy it, I used Farbar Recovery Scan, Combofix, EEK, and Online Scanner. Not sure if this would have an impact.

 

How can I get Word to open documents properly?

 

Thanks



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#2 Chris Cosgrove

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Posted 09 December 2015 - 07:15 PM

Are you still using the same version of 'Word 2010 ?  If you are, it sounds like the file has got corrupted somehow, if not, it could be a compatibility issue.

 

You could try downloading and installing Libre Office and seeing if it opens properly in that - www.libreoffice.org - it can open a wide variety of files. If it does open looking 'right' in Libre then you can save it as a Word Document (with a different name) and then see if your version of Word will open this new version of the file.

 

Libre Office natively saves files in its own format but is capable also of saving them in a very wide rage of different ones. And if you don't like it, you can always uninstall it !

 

Chris Cosgrove






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