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Windows 10 Mail App - Weirdness in Setting Up Account

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#1 britechguy


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Posted 07 December 2015 - 11:44 AM

Hello All,


          I've dealt with the Windows 10 Mail App before, but have not encountered this issue.  When trying to set up an account, which is a Google account, but for another institution, that is, it doesn't use @gmail.com, but is for @school.edu but is managed by Google.


          I got through the account creation and granting the App permission to manipulate e-mail, calendar, etc., then the app closed.


          I thought, OK, let me open it again, but I'm back to square one on the create accounts page and if I try to create it again I get a message it already exists, however the, "Ready to go" button remains stippled out, forbidding further progress.


          Any insights would be appreciated.



Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

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