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internet not starting up

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#1 RobinBanks


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  • Local time:12:28 PM

Posted 06 December 2015 - 05:59 AM

i have internet on my pc. by WiFi only. everything is fine.  BUT after starting my pc up I have all icons come up CHROME,  LIVE MAIL,    YOU TUB.   and ALL OTHER ICONS i HAVE ON SCREEN.


BUT.....i tried opening CHROME and LIVE MAIL.... curer spins and NOTHING haponds, it does not connect to internet ( that is on by WiFi )  thx to all members who replied   

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#2 DefaultGateway


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  • Local time:02:28 PM

Posted 06 December 2015 - 06:17 AM

So you have Internet via Wi-Fi, but not via Ethernet (Cable / Wired)?


Press the "Windows Button" and "R" simultaneously.

Typ in cmd


A new window will open.

Typ in cd Desktop


Then typ in ipconfig /all > ipconfig.txt

Go to your Desktop and open the file "ipconfig.txt".

Copy and paste the content of that file here.


1. You may wish to omit the "Host Name" part, because of your privacy!! (in case your hostname includes real names of you or someone else)

2. If you do already have a file called "ipconfig.txt" on the Desktop, then you may wish to move that file somewhere else, otherwise it is being replaced.


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