I have hundreds of PSD's on an external drive. The other files on the drive are all encrypted thanks to the RansomWare. Is it safe to copy those PSD files to another drive and use it on a second computer or will I be infecting the second computer??
I am concerned because a tech did a scan and all of the files that the ransomware added with instructions for paying them in bitcoin didn't show up as problems in their scans or a Norton scan I did. I am not very computer savvy and am worried that I cannot use anything as there is probably hidden bad stuff all over my infected computer. Everything has been scanned and it shows up clean but their malware is still showing up all over the computer. The PSD's APPEAR untouched but how can I be sure? The tech scanned with: Radial Point, JRT, tdsskiller, Hitman Pro and CC Cleaner and I tried Norton Antivirus.
My personal files (jpg's, Excel Spreadsheets, Word Documents, etc) all now have the file extension .v v v instead of their original ones. My dropBox event screen showed that my files were deleted and then added back as v v v files. I can recover those but without paying the ransom, which I detest the idea of but I'm getting pretty desperate, My computer will allow me to do some things but has locked down other things and has erased all of my "restore" points. I really messed up....all of my data was on an external drive but I left it plugged in to my laptop.
I went in to use my computer and there was a torrent website on the screen called utorrent that I hadn't used or opened. When I tried to close it, it seemed to activate the problem. I had my firewall set to high and was using both AVG and Avast. I have read that some people get this by opening something (which I am very careful about) but this seemed to start when I tried to CLOSE something. I may end up paying them....I had just gotten some raw video footage of my Dad who passed away in March 2015 and it was the only copy. I am just so sick about this :-(