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HP desktop just froze up, now on restart (unpluging) imjust get high speed fan..


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#1 duffster

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Posted 05 December 2015 - 11:15 AM

HP desktop XP Media Center, SP3,

Had my desktop go down a few weeks ago, got it to restore to a day a week earlier. It ran fine for a week or two then it shut down again, i had to reboot in safe mode and it was working fine, was using it that way for a few weeks and the the other day while watching a youtube video it just froze up again.The power stayed on and the tower button stayed lit normally but the screen went to a colored vertical stripped wallpaper type screen back round. Nothing would get it out of this mode such as esc,ctrl-alt-del, held power button in. Since none of them worked I unplugged and when i plugged it back in and use the power button to turn it on it just runs the main case fan at high speed and nothing comes to life. The power button does not let it shutdown, i have to unplug it to do that.

Any suggestions ???????????????

Thx Rich


Edited by hamluis, 05 December 2015 - 01:41 PM.
Moved from XP to Internal Hardware - Hamluis.


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#2 mjd420nova

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Posted 05 December 2015 - 02:55 PM

The power supply has failed.



#3 duffster

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Posted 06 December 2015 - 11:35 AM

Thx for the reply.

I'll check it out and see if that gets me going.



#4 duffster

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Posted 08 December 2015 - 10:41 PM

Checked out the power supply, have correct voltages at all the 3.3vdc and 12vdc pins, but.........the pins that should be 5vdc are reading 4.6-4.7vdc, is this normal.

The power supply is a Bestec model ATX 300-12z Rev. CDR.

 

And to add to my original post the fans that come on are the main case,the processor fan(that's on the heat sink) and the power supply fan.



#5 mjd420nova

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Posted 09 December 2015 - 12:21 PM

There's the problem.  Under load I'll bet the 5 volts drops below four volts and things will get strange from there.



#6 duffster

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Posted 09 December 2015 - 11:35 PM

Well I picked up a new power supply($30) and didn't correct/fix my problem. Anything else I can/should check before I take it in for diagnosis and pay someone.



#7 Captain_Chicken

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Posted 11 December 2015 - 11:12 AM

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post

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#8 duffster

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Posted 12 December 2015 - 12:07 AM

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post

I would need my troublesome computer running to do this no ???

 

Anyhow I got a reference for a comuter guy locally, brought him my computer and within 5-10 minutes he said the mother board was shot, not worth the $150-$200 to fix being a 10 years old, no charge for his time. So I'm gonna hit the Costco website and look for my next purchase.

 

Thank you mjd420nova for your time and knowledge in answering my posts as it was helpful.


Edited by duffster, 12 December 2015 - 12:08 AM.


#9 Captain_Chicken

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Posted 12 December 2015 - 10:24 PM

'Facepalm' did I really post that. Sorry.

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