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Windows 10 Freezing - SSD scans


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#1 Flickorz

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Posted 05 December 2015 - 07:54 AM

I have been getting issues with windows 10 and freezing. Everything would freeze up but my mouse stills moves around.
 
I have read a bunch of posts with possible fixes, and done a handful of things to try fix it. My PC froze again last night after all my attempts, and I found 3 more possible fixes to try. The problem is its one of them issues where you have no idea if its fixed.. until it freezes again, so now I am just waiting. The last few things I have tried:
 
1 - I was on win10 v10240, I was very close to having windows 10 for 30 days, and still had windows.old to roll back to windows 7. I followed a guide to remove that, and the new windows updates rolled in. I am now on Version 1511 Build 10586.17
2 - In power options set PCI power link state from Moderate to Off
3 - In chrome untick Prefetch resources to load pages more quickly
 
No idea if they will work but just trying stuff. I have also run a chkdsk first time this happened, didn't seem to be any problem.
 
Some other google searches also told people to check their SSD. I have used 3 different programs. Two are saying my OCZ Agility 3 SSD (bought in 2012) is fine, but one is giving some warnings. I was also getting some disk block errors in event viewer.
 
SSD Report screenshots in an imgur album: http://imgur.com/a/S2X9Q
 
Would someone be able to check over the SSD report screenshots and see what they think. Or may there is a 100% known cause of the freezes that I could have missed.

Edited by Flickorz, 05 December 2015 - 11:01 AM.


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#2 usasma

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Posted 07 December 2015 - 05:08 AM

I'm not real good with the SSD reports - but think that they are OK

To be sure you could post over in the Networking Forums:    http://www.bleepingcomputer.com/forums/f/21/networking/

 

 

Beyond that, let's try looking at these reports:

1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


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#3 Flickorz

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Posted 07 December 2015 - 05:22 AM

I'm not real good with the SSD reports - but think that they are OK

To be sure you could post over in the Networking Forums:    http://www.bleepingcomputer.com/forums/f/21/networking/

 

 

Beyond that, let's try looking at these reports:

1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 

Thanks for the reply, but over the weekend I have run some error tests, and they have been failing to complete or freezing up my PC, always the same duration into the tests, so I think there may be a problem with the SSD that SMART data will not pick up. I cant risk having another hard drive die on me so I have just ordered another one anyway. I will still use your suggestions when I put the old SSD in a spare machine.

 

Thanks.






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