Please let me know what additional information is needed to assist. Thank you.
I'm on a Windows 10 computer, Asus, here's a list of things that aren't working.
1. When trying to start the computer in safe mode with networking, the networking function doesn't work. Can not connect to the internet in safe mode with networking. Can't connect to the internet in any safe mode.
2. All system restore points have been erased/deleted and can not restore the computer.
3. At this point not able to access the internet on regular Windows 10 mode. Not on Wifi, not on Ethernet. I've tried two wifi connections and nothing has worked. (note: other computers work fine and are able to connect to the computer).
4. Attempting to go back to the previous build, the system stops and doesn't do anything. Does not go back to the prior build, just stalls out in the blue screen that says "go back to the previous build" and has for the past..... Eight hours or so.
Now, not able to access the internet by any means, nor safemode... I'm stumped on what I should do. The original reason for trying to go to safe mode with networking was due to a slow internet connection. The computer was running on Windows 7 originally (more than thirty days since the change). In the long run I'd like to figure out if there's a way to return this to Windows 7, but right now even getting a fully operating Windows 10 is desired. Any assistance is appreciated. Thank you.